Ngoc Thanh Hotels, Phuc Yen

"Clran room, staff was amazing and breakfast.was delicious. We stayed one night and left for a ha long bay cruise the best day. Once we returned to hanoi the other hotel we had planned to stay at did not meet the expectations that le jardin had set for us, we then decloded to xome back and spend oir last night in hano."

"I stayed here on new year's eve. The room was large, clean and had everything i needed, even a washing machine, which was very useful. Great view o the lake from the balcony. Everyone at reception were super helpful, especially Alice, who was very attentive and she even gave me recommendations for my trip to Sapa."

"Clean room and very helpful staff - we had to leave for our flight early, before breakfast service, and the staff packed us some fruit, bread & yogurt to go that morning. "

"Excellent service. Had few issues at the start but the manager handled it so professionally. "

"The breakfast was excellent. The peacefulness around the hotel looking at the lake was very helpful after a very noisy day outside. The hotel was excellent. That’s all there is to it."

"Well maintained, comfortable property with well trained staff. "

"Very spacious. Ensuite laundry. Kitchen, dining area, living room + bedrooms."

"I have stayed at Elegant Suites for many years now and if anything it continues to improve. The facilities including restaurant, gym, swimming pool and spa are uniformly excellent. The gardens are beautiful and Jenny and all of the staff cannot do enough to assist with any query or request. Obviously there is a lot of construction work presently underway in the local area but Elegant Suites is an Oasis from all all of that and once inside the complex you would hardly know. I would not stay anywhere else in Hanoi and unreservedly recommend. James Collins"

"Most comprehensive breakfast in town. Service was impeccable. I only had one single gripe, that was that there was no bidet sprayer. Oh, the directions and signage for the massage was lacking and confusing."