Apartments in Xpu-Ha

"This hotel was very big and beautifully decorated."

"The property was clean and well organized. The best past was master privilege suit. Our butler Efrain provided the highest service and met all of our needs. Highly recommend Ocean Riviera Paradise. "

"I stayed at the 18+ resort (although they are all connected) and had a great time. The quality of the construction at this hotel is quite incredible and I was quickly blown away by the whole place. The restaurants at night rivaled some of the best places I've been to and they were included. Overall, phenomenal experience!"

"Family Selection was great for kids! "

"Overall we enjoyed our stay. The food is good, we enjoyed our time by the pool. What I didn’t like was that I had requested an early check in far in advance. When I went to check in I was exhausted and given the option of paying $250 to check in early or wait 4 hours for a room to be ready. I paid the extra $250 but felt it was a little scammy. Other than that I have no complaints but it sort of turned me off from coming back again."

"First stay at an all inclusive and it beat all expectations. We went in a slow season, and felt like we had the place to ourselves. The service was incredible, everyone was so friendly and helpful. Our room was comfortable, modern, and clean. The maid service every day was awesome. We had a couples massage at the Spa and it was wonderful and well worth the money. Food was delicious at every restaurant including the buffet. We received a free visit to Chef's Table specialty dining for our honeymoon and it was amazing. Bar drinks throughout the resort were good and strong. Bartenders are fast and attentive. The only small downside was the swim up bar and main pool bar closing at 6 PM everyday. That was pretty early for us as young adults. We did love that our building (furthest away from the main pool/beach access) had its own pool out front with a bar that was open late every day. All in all would recommend this resort to anyone. We had the time of our lives."

"Clean and friendly , did not get the room I reserved ,😢 said they over booked "

"​If you are looking for a resort that perfectly blends luxury, culture, and natural beauty, Hotel Xcaret Arte is truly in a league of its own. It is a massive, stunning property, and I highly recommend staying for at least a full week to actually maximize the experience and enjoy everything available. ​The Culinary Experience ​The food here is on another level—all-inclusive is definitely the way to go because every meal feels like a premium experience. ​Tah-Xido: The Hibachi was absolutely amazing and a must-do for dinner. ​El Mercado de San Juan: While the variety is great, the desserts here were a personal favorite. ​The Service: Across every single restaurant, the servers were amazing. In fact, the entire staff was incredible; the housekeeping team, in particular, did a fantastic job keeping everything spotless. ​The Resort & Amenities ​The beauty of this resort is almost hard to describe. It is very large, but every corner is visually incredible and the amenities are top-notch. One of the coolest features is the art classes—being able to take a pottery or painting class right on-site adds a unique layer to the vacation that you don't find elsewhere. ​Excursions ​You cannot stay here without taking advantage of the excursions. The trips to Chichén Itzá and the cenotes were highlights of the trip—well-organized and breathtakingly beautiful. ​Final Verdict: It’s a beautiful, expansive resort with fantastic staff and world-class food. If you can swing a seven-day stay, do it."

"Everything was good except for 2 things : 1) we went the last week of April and the seaweed at the beach was so much 2) a dinner reservation system was horrible, we arrived on a Sunday and immediately went to guest services to book our dinners for the week. The problem is nearly all of them were booked up for the week already even though this is during off-season, which was really surprising. We were able to get in at three of the restaurants during the weekday we had but the earliest reservations were at 9:30 PM. It’s ridiculous that you cannot book dinner reservations before your arrival. The pools were amazing though! "