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"The customer service was excellent and available upon request, rooms are small but perfect for visiting NYC"

"Very nice and helpful staff. Make sure to double check you receive your breakfast vouchers. Also huge night life surrounding hotel lots of bars. The gelato at the corner was a must every night!"

"Very clean and comfy bed; quick check in and check out. Friendly staff, only drawback is the only food you can get is either delivery or a small selection in the lobby. "

"The breakfast was outstanding."

"The hotel was excellent. However, the quality of the food at the restaurant was horrible. I would definitely stay at the hotel again. The service was phenomenal. I wouldn’t patronize the restaurant though. "

"Front desk staff were rude and dismissive. Rooms were terrible. The bed was insanely TERRIBLE. It creaked and sounded like it was going to break. The mattress was full of lumps and sinking holes. Can't believe this was acceptable in any way. Bathroom was the only descent part. Yet there were no hand towels, ever. And getting extra towels was like pulling teeth. There was no option to fold out suitcase. Front desk said they have NO LUGGAGE RACKS! So it was a miserable stay and uncomfortable stay. The shared diner's staff was terrible also. We were a large group and the waiter filled our coffee cups out of courtesy but when we paid the bill they charge us for each fill! They never asked and just filled the cup and never told us it was charged like that. What a bullsh*t ripoff!! The waiter was extremely rude. Never will I ever stay at this place again. Don't believe any reviews that state 10/10...they are lies and no doubt paid reviewers. What a joke!! Such a huge REGRET! "

"Clean room, nice staff when we checked in and out at crazy hours, wi-fi worked great"

"Loved this hotel, will definitely stay again when I go to NYC"

"Lovely room. "