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"Staff was very accommodating and let me swich to a room that was better forme. Always polite and helpful. "

"Our room was very nice and the staff was quite helpful. 2 suggestions: More tables and chairs are needed in the main meeting area on the lobby floor. Also, more than two small complimentary bottles of water should be placed in the hotel rooms when guests are spending more than one night. Thank you! I "

"We stayed at the Hard Rock Hotel New York for New Year’s, and it was absolutely magical. From the moment we arrived, every staff member greeted us warmly and went out of their way to help—service truly felt genuine and attentive. Room service was quick and efficient, which made our stay even more enjoyable. This is a top-notch hotel in an unbeatable location, especially around the holidays when the city feels extra special. Everything about our experience exceeded expectations. We will only be staying here from now on."

"Nice rooms, very clean, very disappointed.There was not a bar or a restaurant with the hotel"

"The location of the Hyatt Regency Times Square was perfect! It was located right in the middle of downtown which made it super convenient. We were able to walk to many of the attractions and shopping with no problem. The hotel was clean and the rooms were roomy. I have already said this is where we will stay on return visits. Staff was friendly and helpful. Hotel was beautifully decorated for Christmas!"

"Front desk staff are friendly professionals and helpful with inquiry n questions"

"good"

"Clean room and smoke free"

"Great service"