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"Clean and comfortable room, absolutely wonderful staff, air conditioning. A++"

"Hotel was very clean and staff were very friendly and helpful. WiFi is absolutely awful. It is however very close to everything. We walked everywhere "

"The hotel is in a great location close to the main attractions and restaurants. I found the room clean and staff very welcoming, great for a short stay."

"Very welcoming staff, room was clean and bathroom had nice toiletries. Great location for shopping and city centre. Really enjoyed the breakfast buffet. "

"Nice location! Accommodating staff"

"Nice, bright, clean space. Checkin was guick. Room were good. Clean. Beds, as always are comfortable. Breakfast was good. This is a busy location. Great spot to walk to all the major sites in Bath. "

"We had a lovely stay at The Bristol Hotel, we had a great welcome, staff were lovely and always willing to help. Location of the Hotel is perfect, in the centre of the City and close to all amenities. If we come again to Bristol, we will certainly stay there. Rooms are clean and tidy, the main lounge is wonderful. "

"Elevator was broken. Old broken down furniture. Black mold in the bathroom. All around horrible property."

"The room was not clean when we entered. There were dead bugs in the tub and some unknown substance near the sink. The white towels had brown / red stains. We asked for a change of the towels and those also had brown / red stains. Hotel is pretty old - paint is flaking off everywhere. No slippers in the room (had to ask for it). No tooth brush / tooth paste. Calls to conceirge were not answered. In terms of staff, I expected them to move my bags into my room given I'd dropped off my bags with them prior to my check in and then went outside for lunch / to explore the city. Spa wise - pretty well equipped with 2 saunas, 1 steam room, 1 salt room and 1 ice room. "