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"Clean rooms always the staff are nice it’s close to the national park haven’t tried the breakfast yet but I hear it’s great "

"The bed was comfortable and great location "

"Excellent location for use at the BP Pulse, walking distance from Birmingham International train station and BP Pulse venue. Hotel was clean and what we needed for our night. We had breakfast which was a choice off full english or continental, good choice of breakfast. Overall, i would definitely return to this hotel if I am to visit the BP Pulse in the future. Excellent location."

"Hotels.com offered an upgrade to a suite which I accepted and was confirmed in writing. Upon check-in was told that Hotels.com frequently do this even if the property is fully booked. Very disappointing. Room was ok. Quiet. Awful smell emanating from the toilet though."

"Breakfast plentiful and good quality"

"Clean room, good bar service didnt try the breakfast"

"Very helpful staff "

"Great hotel, staff couldn’t do enough"

"The staff was very helpful and the room was clean and comfortable."