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"Clean tidy room but needs updating"

"We had two issues with this hotel stay. One is that the Expedia title for the property is ”Stay in National Park Village”. The property is actually 3 km away from National Park Village on a Main road with a lot of traffic. If you rent the top room with the balcony you overlook this busy road. It was not as peaceful as expected. National Park Village is a misnomer also as it is not in the park but at the access point to enter the park. It’s a further 14 minute drive to get to the parks visitor center from “National Park Village” Aside from the misunderstanding about the location the bed we had was so firm as to be uncomfortable, the shower in the room was very small. The continental breakfast was a positive."

"Very friendly staff"

"Parking right outside the front door"

"This place was great to stay fun with everyone sharing space but advertising about a spa which you weren't aloud to use was over filled dirty as and cold says a sanua but couldn't find one. Place was always tidy great parking easy to get to in a great place. Could do with more stuff to use in kitchen for people staying a long time to cook dinners, also toilet roll holders with bigger rolls"

"Everything was ok and Plateau Lodge is one of the best we have stayed for our hiking trips. The only little problem is just photo displayed when I booked. It shows a nice outdoor bath tub, so I expected the room I booked looks like this. However, that is indeed for another room type."

"The only thing i would change would be the cleanliness of the kitchen . I would give the kitchen a 1&half star for that. It did have lots of utensils and pots and pans ect . If i didn't need to us the kitchen i would stay again "

"Clean and all required services "

"Major renovations going on. Couldn’t use outdoor area as they are renovating. Work started early in the mornings . One morning it was like a Jack hammer right outside our room. Would have been nice to have been notified about this before our stay, as we picked the room for the outdoor area, which could not be accessed. Staff were very helpful and pleasant. "