Overview of The Park Hotel Ruapehu

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Guest reviews

3.9 / 5Good
691 reviews
Guests rated this property 4.0/5 for cleanliness.


  • Free WiFi
  • Free parking
  • Restaurant
  • Breakfast Available


Explore the area

Popular LocationTongariro National Park Whakapapa Visitor Centre11 min drive
Popular LocationTaranaki Falls12 min drive
Popular LocationMt Ruapehu14 min drive

Choose dates to view prices

  • Super Family Mezzanine

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 5
    More details
  • King Room

    4.5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More details
  • Twin Room

    3.9/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More details
  • Family Mezzanine

    4.7/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 4
    More details
  • Queen + Single Room

    4.5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 3
    More details
  • Quad Mezzanine

    3.7/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 4
    More details

About this area

National Park Village

Located in National Park Village, The Park Hotel Ruapehu is in a rural location and near a train station. Iwikau Village and Whakapapa Ski Area are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Taranaki Falls and Mangatepopo Trail Head. Discover the area's water adventures with kayaking and rafting nearby, or enjoy the great outdoors with mountain biking and skydiving.

Visit our National Park Village travel guide
Popular Location

What's nearby

  • Tongariro National Park Whakapapa Visitor Centre - 11 min drive
  • Taranaki Falls - 12 min drive
  • Mt Ruapehu - 14 min drive
  • Opotaka Historic Place - 14 min drive
  • Mt Ngauruhoe - 14 min drive

Getting around

  • Taupo (TUO) - 66 min drive

About this property

The Park Hotel Ruapehu

Eco-friendly hotel with 2 spa tubs and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and conference space. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Additionally, laundry facilities, tour/ticket assistance and wedding services are on-site. All 78 rooms offer complimentary wireless Internet access, fridges and showers.
The Park Hotel Ruapehu offers 78 forms of accommodation. This National Park Village hotel provides complimentary wireless Internet access. Bathrooms include a shower. An iron/ironing board and hairdryers can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free train station pick-up shuttle
Ski shuttle nearby

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–9 AM: NZD 18 for adults and NZD 18 for children
1 restaurant
1 bar

Things to do

2 hot tubs

Family friendly

Free cots/infant beds
Laundry facilities


No lifts

Guest services

Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Languages spoken


Business services

Conference space (11 square feet)




If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Upper floors accessible by stairs only
Wheelchair-accessible parking


Smoke-free property

Room amenities


Free cots/infant beds


Hairdryer (on request)

Food and drink



Iron/ironing board (on request)



Check-in between 2:00 PM and 8:30 PM
Minimum check-in age - 18


Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:30 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types


Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 18 for adults and NZD 18 for children (approximately)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Park Hotel Ruapehu National Park Village
Park Hotel Ruapehu
Park Ruapehu National Park Village
The Park Travellers Hotel National Village
The Park Hotel Ruapehu Hostel

Frequently asked questions

Guest reviews

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition


  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

had to kill 3 flies and one spider at arrival. Internet extremely slow and cant stream videos. Loosing TV signal very often and cant watch TV. Restaurant service inexistant. Had the burger and the beef patty was very hard and tasted like rotten eggs... after telling the waitress, she relied ´AH’ and left. I do not recommend.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great friendly staff. Helpful! Very clean place indeed. Thanks guys.

Stayed 2 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was clean. Staff very friendly. Nice restaurant up the street.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ups and Downs on Ruapehu

We spent two nights here on our tour of the North Island. The rooms were so cute and had a real cottage feel. We had two rooms that were basically the same. The bathrooms were small but functional. There was a fridge, but no microwave. The single beds could be rolled together and the loft was adorable with a view of the night sky. We were disappointed that the hot tubs were not open into the dark of the night. It would have been heaven to sit late at night and view the stars from that vantage point. Perhaps the property is worried about noise and parties, but visitors are missing out on a great opportunity to see the stars away from all the city lights. Neither of the tubs had jets working to full capacity, one barely worked and the other did not work at all, but a good hot soak after a long day on the trail was still welcomed. It was especially nice that the hotel restaurant offered a backpackers lunch that you could order the night before to take on the trail with you. We took advantage of that! We ate in the restaurant both nights for supper and enjoyed a cold beer and wine from the bar. The food was excellent. We were disappointed that you could not order breakfast a la carte. They only offered a breakfast buffet. We had to go to town for some peanut butter, honey and bread to have breakfast before our hike. It doesn't make sense to fill up on a big breakfast before going out for a day of strenuous exercise.

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Neat, clean and tidy. Awesome having the restaurant onsite.

Stayed 1 night in Feb 2020