The Park Hotel Ruapehu

Photo gallery for The Park Hotel Ruapehu

Primary image
Outdoor spa tub
King Room  | Iron/ironing board, free WiFi, bed sheets
Twin Room  | Iron/ironing board, free WiFi, bed sheets
Twin Room  | Iron/ironing board, free WiFi, bed sheets

Overview of The Park Hotel Ruapehu

The Park Hotel Ruapehu

3.0 star property

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
6 Millar Street, Tongariro National Park, National Park Village, 3948

Explore the area

  • Popular LocationTongariro National Park Whakapapa Visitor Centre11 min drive
  • Popular LocationTaranaki Falls12 min drive
  • Popular LocationOpotaka Historic Place14 min drive

Choose dates to view prices

About this area

National Park Village

Located in National Park Village, The Park Hotel Ruapehu is in a rural area and near a train station. While the natural beauty of Taranaki Falls and Mangatepopo Trail Head can be enjoyed by anyone, those looking for an activity can explore Whakapapa Ski Area. Discover the area's water adventures with kayaking and rafting nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.

What's nearby

  • Tongariro National Park Whakapapa Visitor Centre - 11 min drive
  • Taranaki Falls - 12 min drive
  • Opotaka Historic Place - 14 min drive
  • Mt Ngauruhoe - 14 min drive
  • Whakapapa Ski Area - 20 min drive

Getting around

  • Taupo (TUO) - 66 min drive


  • Schnapps Bar - 2 min walk
  • Elvins Bar and Bistro - 4 min walk
  • Macrocarpa Cafe - 6 min walk
  • The Station Cafe - 11 min walk
  • The Spiral Cafe - 4 min drive

About this property

The Park Hotel Ruapehu

3-star hotel with 2 spa tubs and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site.
The Park Hotel Ruapehu offers 78 accommodations. This National Park Village hotel provides complimentary wireless Internet access. Bathrooms include a shower. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
2 hot tubs are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: NZD 24 for adults and NZD 12 for children
  • 1 restaurant
  • 1 bar

Things to do

  • 2 hot tubs


  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space (11 square feet)


  • Garden
  • Terrace


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Upper floors only accessible by stairs
  • Wheelchair-accessible parking


  • Smoke-free property

Room amenities


  • Bed sheets


  • Hairdryer (on request)
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Fridge


  • Iron/ironing board (on request)

Similar properties

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Check-in from 2:00 PM - 8:30 PM
Minimum check-in age - 18


Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:30 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: NZD 24 for adults and NZD 12 for children (approximately)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Park Travellers
Park Travellers Lodge
Park Hotel Ruapehu National Park Village
Park Hotel Ruapehu
Park Ruapehu National Park Village
Park Ruapehu
The Park Travellers Hotel National Village
The Park Hotel Ruapehu Hostel/Backpacker accommodation
The Park Hotel Ruapehu Hostel
The Park Hotel Ruapehu Hotel
The Park Hotel Ruapehu National Park Village
The Park Hotel Ruapehu Hotel National Park Village

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 238 out of 836 reviews
5 - Excellent 28%
Rating 4 - Good. 384 out of 836 reviews
4 - Good 46%
Rating 3 - Okay. 153 out of 836 reviews
3 - Okay 18%
Rating 2 - Poor. 50 out of 836 reviews
2 - Poor 6%
Rating 1 - Terrible. 11 out of 836 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities



4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

3/5 Okay

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Overall was good and we enjoyed stayed but the toilet facilities are not so great.the doors was unfixed.and the staff qho worked in reception was not friendly at all.not give us so much informations and not happily welcome us.
Stayed 2 nights in Aug 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pretty good for the price you pay. 2 spa pools to use which was great. Netflix on the TV is great for the kids. Internet speeds were good. Only small downside was the lack of clothes hanging options and not very good sound proofing between units.
Stayed 4 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, friendly staff and good food. Clean and comfortable room.
Stayed 1 night in Jul 2022

3/5 Okay

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
This is the 2nd year we have come here. Whilst we understand that COVID has an impact on staff we stayed for 3 nights. Rooms were not serviced and no coffee and tea was replenished in the rooms - This should have been communicated prior to booking and should have been at a reduced rate. Additionally opening hours for restaurant only till 9pm, could be a bit later especially over a weekend. Also, we wanted to make use of an area and TV to watch the rugby at not extra cost or inconvenience to the hotel but were told no, due to the potential behaviour of other patrons (who would not necessarily even been aware that we were watching rugby) As everything shuts at 9pm no additional amenities like board games, darts etc. The stay was ok but nothing to do at night except sit in your room so for that reason so will most likely go elsewhere next year. Also stayed 3 nights and the menu remained the same, not even a change to the curry of the day. Cold weather and no soup on offer. Could only get coffee in the morning with breakfast or again from 5pm. I think they are missing out on on extra money by closing everything from 9.30am - 5pm
Stayed 3 nights in Jul 2022