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The Park Hotel Ruapehu

3.0 star property
Travelers find natural serenity near Taranaki Falls, where two spa tubs await amid garden greenery, and satisfying meals round out the experience.

Choose dates to view prices

The Park Hotel Ruapehu, near Taranaki Falls, offers a peaceful setting with garden grounds and two spa tubs. Guests enjoy a buffet breakfast, WiFi, and drinks at the bar. Attentive staff enhance the quality dining experience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Business services
The current price is NZ$134
includes taxes & fees
17 June - 18 June
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 30 for adults and from NZD 15 for children
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property does not have any lifts

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is The Park Hotel Ruapehu pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Park Hotel Ruapehu?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at The Park Hotel Ruapehu on 17 Jun 2026 start from NZ$134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Park Hotel Ruapehu?

Self-parking is free at this property.

What time is check-in at The Park Hotel Ruapehu?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at The Park Hotel Ruapehu?

Checkout is at 10 AM.

Where is The Park Hotel Ruapehu located?

Situated in a rural location, this hotel is 12 mi (19.3 km) from Mangatepopo Trail Head, and within 25 mi (40 km) of Whakapapa Ski Area and Tongariro Alpine Crossing.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.6

Cleanliness

8.6

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 359 out of 1001 reviews
Rating 8 - Good. 445 out of 1001 reviews
Rating 6 - Okay. 140 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

Reviews

Verified

10/10 Excellent

JOseph

Liked: Cleanliness, staff & service, amenities
Great location, convenient to outdoor activities
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub. Good location for car access to the trails.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Balthazar

Liked: Cleanliness, amenities, property conditions & facilities
Good staff, good room, close to the mountain.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Lhizz

Liked: Cleanliness, amenities, property conditions & facilities
Great room, excellent location, helpful staff, good size
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities
When visiting this part of the country, it is very remote, and the park hotel was the perfect spot away from everything. While the rooms are small, they are comfortable and easily accessible. The restaurant also is very good and has breathtaking views of the mountainside from their patio area. While there is nothing really around other than a small convenience store, the hotel more than makes up for that with their excellent service. Would highly recommend!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jovanka

Liked: Staff & service
The bed was comfy, room was cozy, close to national park and restaurants. Hot tub area needs some attention. Chairs were worn and cushions moldy. No instructions on how to work hot tub. TV only has 13 channels. Otherwise perfect for 1 night.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming, Room was spacious and clean. Immense views all around and the food was amazing. Enjoyed our stay 😀
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Terry

Liked: Cleanliness, property conditions & facilities
Room was clean and staff helpful. However noise from movement in upstairs room was a little bit of a nuisance
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Peng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the national park, good restaurant within the premises
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Mary Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Good restaurant and bar.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

CJ

Liked: Cleanliness, staff & service, amenities
The hotel's service and atmosphere were both good, but it was inevitable that it had aged over time.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Anne

Liked: Cleanliness, staff & service
The room was clean, bathroom tiny, couldn't fill the jug in the bathroom basin. My room was downstairs and the guests in the room above, you could hear walking around and ceiling creaked every time they moved around.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and the staff are friendly. Location is perfect for hiking or outdoor activities.
Stayed 1 night in Nov 2025
Verified

8/10 Good

James

Liked: Cleanliness
Room was small but comfortable. Cant get a better location.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Sam

Liked: Cleanliness, amenities
Really good facilities and bar/restaurant. Rooms are pretty large. Only negative is noise from adjacent rooms.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was wonderful. Very clean, breakfast was great, staff were lovely.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Good value ,clean tidy with good food and service
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Ermin

Liked: Amenities
Disliked: Cleanliness
Cleanliness of the room
Stayed 1 night in Dec 2025
Verified

8/10 Good

Bec

Liked: Property conditions & facilities
Clean but very small room, friendly staff. Good parking. Would be good to have secure locks on open window facing spa pool area.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Tamiyoshi

Liked: Cleanliness, amenities, property conditions & facilities
room was spacious enough, and spa was cobfortable. Restaurant is fine.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

May

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable place to stay and staff are nice and friendly.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice warm and comfortable stay. Perfect for a ski weekend.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gem of a hotel in the National Park Village. We loved the location, Spiral Restaurant and the communal gathering areas in the restaurant and bar. Everything was super clean, staff were capable and friendly. The views of the mountains at sunset in front of the hotel are special.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, a nice stay, but small and missed details. A jug was provided but we could not fill it from the one tap provided in the bathroom sink, either shower or filling by cup was available. The toilet seat does not feel sturdy for the 110kg plus sizes, and at only 6ft my feet were off the ends of the bed. The bathroom door had no lock, which might be ok for couples, but not so with teenage daughters. This was made obvious by the shower door handle hitting the door especially when opened fast. The warning sign for the step that was quite dangerous was not visible when the door was open, and was really not obvious. But all of those details were made up for by one of the best meals we ever had, every dish was well above average (only again could have done with a dob of butter for the veges). The staff were incredible and I would happily employ each and every one in any business I owned.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Andy

Liked: Cleanliness, property conditions & facilities
Staff were very pleasant. We were a little disappointed with the room - fridge, kettle, cups and one teaspoon provided but no detergent or cloths to clean them. The bathroom was compact, as was the bedroom (maybe remove the 2 large chairs and replace them with something that takes less room?).
Stayed 1 night in Jan 2026