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Indoor spa bath
Individually decorated, individually furnished, iron/ironing board
Individually decorated, individually furnished, iron/ironing board

Guest reviews

4.3 out of 5 Excellent
245 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Breakfast Available
Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing


Explore the area

Popular LocationTongariro National Park Whakapapa Visitor Centre13 min drive
Popular LocationMangatepopo Trail Head21 min drive
Popular LocationWhakapapa Ski Area26 min drive

Choose dates to view prices

  • Comfort Studio

    5/5 guest room rating

    Room amenities

    • 17 sq m
    • Sleeps 3
    More detailsComfort Studio
  • Comfort Double Room, 1 Double Bed, Private Bathroom, Garden View

    5/5 guest room rating

    Room amenities

    • 12 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsComfort Double Room, 1 Double Bed, Private Bathroom, Garden View
  • Executive Apartment, 2 Bedrooms, Kitchen, Ground Floor

    5/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 6
    • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
    More detailsExecutive Apartment, 2 Bedrooms, Kitchen, Ground Floor
  • Standard Room, 1 Bedroom, Shared Bathroom, Garden View

    4.6/5 guest room rating

    Room amenities

    • 12 sq m
    • Sleeps 4
    • 1 Double Bed and 1 Single Bunk Bed
    More detailsStandard Room, 1 Bedroom, Shared Bathroom, Garden View
  • Single Bed in Shared Dormitory (Shared Bathroom)

    Room amenities

    • 12 sq m
    • Sleeps 1
    • 1 Single Bed
    More detailsSingle Bed in Shared Dormitory (Shared Bathroom)

About this area

National Park Village

Plateau Lodge is located in National Park Village. Tongariro National Park Whakapapa Visitor Centre and Whakapapa Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tongariro National Park and Taranaki Falls. Enjoy the area's slopes with snowboarding, skiing lessons and ski runs, and don't miss out on the sledging.
Visit our National Park Village travel guide
View map
Popular Location

What's nearby

  • Tongariro National Park Whakapapa Visitor Centre - 13 min drive
  • Lower Tama Lake - 17 min drive
  • Mangatepopo Trail Head - 21 min drive
  • Whakapapa Ski Area - 26 min drive
  • Turoa Ski Area - 51 min drive

Getting around

  • Taupo (TUO) - 66 min drive


  • Spiral Restaurant & Bar - 4 min walk
  • Schnapps Bar - 6 min walk
  • Macrocarpa Cafe - 10 min walk
  • The Station Cafe - 12 min walk
  • The Spiral Cafe - 4 min drive

About this property

Plateau Lodge

3-star, family-friendly motel near Tongariro National Park
Along with a spa tub, this motel has WiFi in public areas and a microwave in a common area. Additionally, a fridge in a common area, laundry facilities and tour/ticket assistance are on-site. All 15 individually decorated rooms feature free WiFi and room service.
Plateau Lodge offers 15 forms of accommodation. Each accommodation is individually furnished and decorated. This National Park Village motel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the motel include a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (NZD 5 per 24-hour period)
  • Free in-room WiFi is limited to 200 minutes per stay

Parking and public transport

  • Local area shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Continental breakfast available for a fee daily 7 AM–9 AM: NZD 17 per person
  • Room service available

Things to do

  • Playground
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's games
  • Children's toys
  • High chair
  • Laundry facilities
  • Playground


  • Front-desk safe
  • Gift shop/newsstand
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Ski passes
  • Tour/ticket assistance

Languages spoken

  • English


  • Garden
  • Terrace


  • Massage - deep-tissue
  • Massage - sports
  • Massage - swedish


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Upper floors only accessible by stairs
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)


  • Communal living room
  • Designated smoking areas
  • Fireplace in reception
  • Shared microwave
  • Shared fridge
  • TV in lobby

Room amenities


  • Climate control (air conditioning)
  • Climate control (heating)
  • Linens


  • Towels


  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps



Check-in between 2 PM and 8 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:00 PM
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for NZD 30.0 per day.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: NZD 17 per person (approximately)
  • Fee for wireless Internet in public areas: NZD 5 per 24-hour period (rates may vary)
  • Late check-out fee: NZD 40 (subject to availability)
  • Rollaway bed fee: NZD 30.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi is limited to 200 minutes per stay

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Plateau Lodge
Plateau Lodge National Park Village
Plateau National Park Village
Plateau Lodge Motel
Plateau Lodge National Park Village
Plateau Lodge Motel National Park Village

Frequently asked questions

Can I cancel my reservation for free at Plateau Lodge and receive a full refund?
Yes, Plateau Lodge offers free cancellation on select room rates, because flexibility matters! Please refer to Plateau Lodge cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Plateau Lodge?
As of 25 Oct 2020, prices found for a 1-night stay for 2 adults at Plateau Lodge on 26 Oct 2020 start from NZ$57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Plateau Lodge pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Plateau Lodge?
Check-in is from 2 PM to 8 PM. Late check-in is available during limited hours.
What time is check-out at Plateau Lodge?
Checkout is at 10 AM. Late checkout is available for NZD 40 (subject to availability).
Where is Plateau Lodge located?
This family-friendly National Park Village motel is located in a national park, 0.5 mi (0.8 km) from Tongariro National Park, and within 25 mi (40 km) of Whakapapa Ski Area and Tongariro Alpine Crossing.
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

5/5 Excellent

Travelled with family and small children, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff. Rooms had a good amount of space. Good location and large drying room for ski gear
Stayed 2 nights in Sep 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy cabin style room
Cosy little room with essential amenities. Very clean and new and great location close to everything. Very friendly people including the absolutely lovely lady that made up the room for us.
Stayed 1 night in Jul 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness
Rooms too small.not enough bedding and sheets for five people even we book specifically for it
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with family, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. We don’t prefer to stay in places where we have to share bathrooms/kitchens however, we chose Plateau Lodge because of the reviews and, were impressed with what the Lodge had to offer. Our room was so warm, we didn’t need to keep the heater on. Everything was clean and tidy and they kept spare towels and bedding in the wardrobe. The shared bathroom and kitchen facilities were cleaned frequently, great water pressure and had 4 different bathroom/showers for guests to use. The kitchen was spacious, well stocked with cooking utensils and had plenty of cupboard and fridge space for us to keep our food. Would recommend this place for large groups or families with young children (they have games, toys and a large TV in the lounge). Yes, we could hear people walking through the hallway but we didn’t mind it so much as once they were in their rooms/the shared spaces, we could no longer hear anything. We were offered some information about activities in the area on arrival which is great if you’re unsure of what to do/decide on making a spontaneous trip there. If we come back, we’d gladly stay at Plateau Lodge!
Stayed 2 nights in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, good water pressure in the showers.
Stayed 1 night in Mar 2020

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