Plateau Lodge

Photo gallery for Plateau Lodge

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Individually decorated, individually furnished, free cots/infant beds
Toys, books
Toys, books
Individually decorated, individually furnished, free cots/infant beds

Overview of Plateau Lodge

Plateau Lodge

3.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Kitchen
  • Breakfast available
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
17 Carroll Street, National Park Village, 3948

Explore the area

  • Popular LocationTongariro National Park10 min walk
  • Popular LocationMarton Sash and Door Cycling Park10 min walk
  • Popular LocationTongariro National Park Whakapapa Visitor Centre11 min drive

Choose dates to view prices

About this area

National Park Village

Located in National Park Village, Plateau Lodge is in a national park. Old Coach Road Bike Trail and Whakapapa Ski Area are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tongariro National Park. Enjoy the area's slopes with snowboarding, skiing lessons and ski lifts, and don't miss out on the sledging.

What's nearby

  • Tongariro National Park - 10 min walk
  • Marton Sash and Door Cycling Park - 10 min walk
  • Tongariro National Park Whakapapa Visitor Centre - 11 min drive
  • Taranaki Falls - 14 min drive
  • Whakapapa Ski Area - 20 min drive

Getting around

  • Taupo (TUO) - 66 min drive

Restaurants

  • Spiral Restaurant & Bar - 4 min walk
  • Schnapps Bar - 6 min walk
  • Macrocarpa Cafe - 10 min walk
  • The Station Cafe - 12 min walk
  • The Spiral Cafe - 4 min drive

About this property

Plateau Lodge

3-star, family-friendly motel near Tongariro National Park
Along with a spa tub, this motel has a microwave in a common area and a fridge in a common area. Self parking is free. Additionally, laundry facilities, a library and express check-in are on-site.
Plateau Lodge offers 22 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Accommodation at this 3-star motel has kitchens with hobs, microwaves and kitchenware and utensils.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the motel include a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Local area shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–9:00 AM: NZD 24 for adults and NZD 19 for children
  • Room service available

Things to do

  • Bike tour information
  • Bike parking
  • Bike shuttle
  • Bike storage
  • Playground
  • Hot tub

Family friendly

  • Children's games
  • Children's toys
  • Free cots/infant beds
  • High chair
  • Kitchen
  • Laundry facilities
  • Microwave
  • Playground
  • Trampoline

Conveniences

  • Gift shop/newsstand
  • Library
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Ski passes

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Roll-in shower (select rooms)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Books
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in reception
  • Local culture and ecosystem education
  • Renovated entire property – February 2020
  • Shared microwave
  • Shared fridge
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Free tea bags/instant coffee
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Hob

More

  • Eco-friendly cleaning products used
  • In-room massage
  • Individually decorated
  • Individually furnished
  • LED light bulbs
  • Local maps
  • Recycling
  • Water-efficient toilets only

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 55.00
Express checkout

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 35.0 per day.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: NZD 24 for adults and NZD 19 for children (approximately)
  • Late check-out fee: NZD 55.00 (subject to availability)
  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Plateau Lodge
Plateau Lodge National Park Village
Plateau National Park Village
Plateau Lodge Motel
Plateau Lodge National Park Village
Plateau Lodge Motel National Park Village

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 124 out of 262 reviews
5 - Excellent 47%
Rating 4 - Good. 98 out of 262 reviews
4 - Good 37%
Rating 3 - Okay. 37 out of 262 reviews
3 - Okay 14%
Rating 2 - Poor. 1 out of 262 reviews
2 - Poor 0%
Rating 1 - Terrible. 2 out of 262 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4.8/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly stay
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place, the staff is friendly and helpful.
Stayed 3 nights in Dec 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
Amazing friendly staff and the Spa was great.
Stayed 4 nights in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Apr 2021