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Indoor spa bath
Individually decorated, individually furnished, iron/ironing board
Individually decorated, individually furnished, iron/ironing board

Guest reviews

4.3/5 Excellent
242 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Breakfast Available
  • Laundry
  • Room service


Explore the area

Popular LocationTongariro National Park Whakapapa Visitor Centre13 min drive
Popular LocationTaranaki Falls14 min drive
Popular LocationWhakapapa Ski Area22 min drive

Choose dates to view prices

  • Executive Apartment, 2 Bedrooms, Kitchen, Ground Floor

    5/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 6
    More detailsExecutive Apartment, 2 Bedrooms, Kitchen, Ground Floor
  • Comfort Double Room, 1 Double Bed, Private Bathroom, Garden View

    5/5 guest room rating

    Room amenities

    • 12 sq m
    • Sleeps 2
    More detailsComfort Double Room, 1 Double Bed, Private Bathroom, Garden View
  • Standard Room, 1 Bedroom, Shared Bathroom, Garden View

    4.6/5 guest room rating

    Room amenities

    • 12 sq m
    • Sleeps 4
    More detailsStandard Room, 1 Bedroom, Shared Bathroom, Garden View
  • Single Bed in Shared Dormitory (Shared Bathroom)

    Room amenities

    • 12 sq m
    • Sleeps 1
    More detailsSingle Bed in Shared Dormitory (Shared Bathroom)
  • Comfort Studio

    Room amenities

    • 17 sq m
    • Sleeps 3
    More detailsComfort Studio

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

National Park Village

Located in National Park Village, Plateau Lodge is near a train station. Tongariro National Park Whakapapa Visitor Centre and Iwikau Village are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tongariro National Park (and vicinity) and Taranaki Falls. Enjoy the area's slopes with snowboarding, skiing lessons and ski runs, and don't miss out on the sledging.

Visit our National Park Village travel guide
Popular Location

What's nearby

  • Tongariro National Park Whakapapa Visitor Centre - 13 min drive
  • Taranaki Falls - 14 min drive
  • Mangatepopo Trail Head - 21 min drive
  • Iwikau Village - 22 min drive
  • Whakapapa Ski Area - 22 min drive

Getting around

  • Taupo (TUO) - 66 min drive

About this property

Plateau Lodge

3-star, family-friendly motel near Tongariro National Park (and vicinity)
Along with a spa tub, this motel has WiFi in public areas and a microwave in a common area. Self parking is free. Additionally, a fridge in a common area, laundry facilities and tour/ticket assistance are on-site. All 15 individually decorated rooms feature free WiFi and room service.
Plateau Lodge offers 15 forms of accommodation. Each accommodation is individually furnished and decorated. This National Park Village motel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: WiFi (NZD 5 per 24-hour period)
Free in-room WiFi is limited to 200 minutes per stay

Parking and public transport

Free self parking
Local area shuttle (surcharge)
Ski shuttle nearby

Food and drink

Continental breakfast available for a fee daily 7 AM–9 AM: NZD 17 per person
Room service available

Things to do

Hot tub

Family friendly

Babysitting/childcare (surcharge)
Children's games
Children's toys
High chair
Laundry facilities


Front-desk safe
Gift shop/newsstand

Guest services

Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Ski passes
Tour/ticket assistance

Languages spoken





Massage - deep-tissue
Massage - sports
Massage - swedish


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel


Communal living room
Designated smoking areas
Fireplace in reception
Shared microwave
Shared fridge
TV in reception

Room amenities


Climate control (air conditioning)
Climate control (heating)




Electrical adapters/chargers
Individually decorated
Individually furnished
Iron/ironing board (on request)
Local maps



Check-in between 2 PM and 8 PM
Minimum check-in age - 18


Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation


No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for NZD 30.0 per day.

Payment types

MastercardAmerican ExpressVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: NZD 17 per person (approximately)
  • Fee for wireless Internet in public areas: NZD 5 per 24-hour period (rates may vary)
  • Late check-out fee: NZD 40 (subject to availability)
  • Rollaway bed fee: NZD 30.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi is limited to 200 minutes per stay

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Plateau Lodge National Park Village
Plateau Lodge
Plateau National Park Village

Frequently asked questions

Can I cancel my reservation for free at Plateau Lodge and receive a full refund?
Yes, Plateau Lodge offers free cancellation on select room rates, because flexibility matters! Please refer to Plateau Lodge cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Plateau Lodge?
As of 6 Jul 2020, prices found for a 1-night stay for 2 adults at Plateau Lodge on 26 Jul 2020 start from NZ$77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this motel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 2 PM to 8 PM.
What time is check-out at this property?
Checkout is at 10 AM. Late checkout is available for NZD 40 (subject to availability).
Where is Plateau Lodge located?
This family-friendly National Park Village motel is located in a national park, 0.4 mi (0.6 km) from Tongariro National Park (and vicinity), and within 25 mi (40 km) of Whakapapa Ski Area and Tongariro Alpine Crossing.

Guest reviews

Overall score and ratings for Plateau Lodge

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really enjoyed our stay. We don’t prefer to stay in places where we have to share bathrooms/kitchens however, we chose Plateau Lodge because of the reviews and, were impressed with what the Lodge had to offer. Our room was so warm, we didn’t need to keep the heater on. Everything was clean and tidy and they kept spare towels and bedding in the wardrobe. The shared bathroom and kitchen facilities were cleaned frequently, great water pressure and had 4 different bathroom/showers for guests to use. The kitchen was spacious, well stocked with cooking utensils and had plenty of cupboard and fridge space for us to keep our food. Would recommend this place for large groups or families with young children (they have games, toys and a large TV in the lounge). Yes, we could hear people walking through the hallway but we didn’t mind it so much as once they were in their rooms/the shared spaces, we could no longer hear anything. We were offered some information about activities in the area on arrival which is great if you’re unsure of what to do/decide on making a spontaneous trip there. If we come back, we’d gladly stay at Plateau Lodge!

Stayed 2 nights in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good place to stay, good water pressure in the showers.

Stayed 1 night in Mar 2020


  • Liked: Cleanliness, staff & service, room comfort
Disappointing room

We booked what was described as a 2 bedroom, kitchen, ground floor. When we arrived we had a dinky little room upstairs with a bathroom you couldn't turn around in. Front desk was able to move us the next night, but we paid double for that first night. Thanks, Hotels.com. The Lodge is across the street from TCS service so that was convenient. Location was walkable to restaurants.

Stayed 2 nights in Mar 2020


  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

NO SOUNDPROOFING. You can hear conversations from down the hall or people checking in at reception, you hear every door open and close as people go to the washroom and prep for shuttle pick ups starting at 3:30am. Bed had noticeable springs. Bathrooms were good, kitchen and sitting area were nice, spa with 30 min reservation blocks was fantastic after doing the Tongariro Crossing.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed here after completing the Alpine crossing and it was excellent. Comfy and roomy with great service at a very cheap price. No complaints at all.

Stayed 1 night in Feb 2020