Westshore Hotels, Tampa

"Love the spacious room. Clean and comfortable and great having microwave and larger refrigerator in the room. The balcony overlooking part of the marina was amazing as we got to see dolphins playing. I was very disappointed there were no snack or vending machines available though. Wanted late night snack but nothing available. "

"The room we initially booked was advertised as having a partial ocean view. Our view was mostly of a parking lot. We expressed our disappointment and were upgraded to the most beautiful room with a fantastic view of the beach!"

" Very clean room"

"Our bathroom wasnt clean. "

"We chose this expecting a Hilton and was gravely disappointed. My list... there was mold in our shower and shower curtain, the rugs were torn throughout the room, our tub didn't drain, the bathroom door was swollen and handle broken so we got trapped in the bathroom every time we used it, the main door on the other hand wouldn't close unless we slammed it. Our coffee machine was broken, the replacement was just dropped off in our room but the broken one was left connected. Front desk acted sooooo surprised with all the complaints. We were there 2 nights, 2 days. on the second day we went for breakfast with a very limited menu. turns out they were shutting down to remodel. This was NOWHERE to be mentioned yet they charged FULL PRICE comparable to the other Hilton one block over. We went to check out UTampa and this was the worst hotel experience! Gross"

"The staff could not have been more accommodating. I was in a tough spot when my car broke down on my way home to Vero. They upgraded me and were just wonderful"

"We were there two hours before check in. The first room they gave us on the second floor was uninhabitable. The rug had holes, the shower was stained, there was still food left out. I went to the desk and they gave us a new room on the top floor, it was okay. Still extremely run down.. will include pictures of the degraded chipped shower and furniture. There was VERY noisy construction going on the entire time we were there. We were still charged for early check in despite having our room being reassigned? Explain that. The paper we signed when we booked and checked in said cleaning every 3 days. We were staying 6 days. The front desk woman said the new policy was you needed to stay 7 days. Kind of insane they refuse to clean your room with housekeeping. My son got sick one night and I asked for a new comforter. She said she didn't have one because housekeeping left for the day? Then I asked if we could at least have a broom to sweep. They didn't send housekeepers but sent a very used broom and told me to sweep the room myself The only saving grace was Nikki at the restaurant. Make sure you don't open your doors if you are there on trash day, the smell from our balcony was horrible and there were trails of trash everywhere. Also don't expect a full gym. They have a few metal machines outside, not a gym... not sure why it is advertised as such. Very disappointed with how much we spent and what we received in return as far as the condition of the room and facilities. "

"The hotel is fine, the . Accidentally left a backpack in the bench by front door after having to leave early and in a rush due to a medical emergency, came back after 30 minutes to find the backpack in the same spot(after speaking with the guy on the phone he said he was going to leave it right there) What a way to take care of the guest."

"Okay for overnight stays. Breakfast buffet was good. It’s an older property that has a musty scent with lots of imperfections. Public areas, especially the elevator needs to be deep cleaned. "