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"The room was very clean and comfortable the staff was very friendly "

"Amazing stay!!!! The staff was super pleasant!! Our stay was extremely accommodating!!! "

"My room was very cold. The heat did not work. I reported this to the front desk and. They said maintenance will take a look and no one came. Also a breakfast buffet was advertised but all that was offered is a pastry cafe. Room was neat but there was a big hole in the carpet and in the shower wall. Wonderful front desk staff. "

"More cons than pros for this place. Hotel was clean and easy distance to CFG bank arena. But falsely advertises bed sizes and has noise issues. I got a double queen room and the beds were absolutely doubles. My friend who got a king room was in reality given a queen bed. Upon talking to staff they insisted that’s just how the beds were. Annoying but whatever. The worst part was the noise. The windows and walls had terrible insulation and we had the joy of hearing people outside being obnoxiously loud all night long. It was like they were in our room with how clearly we could hear them. The car/road noise made this even worse. Barely got any sleep. Will not be coming back here. "

"The room was very very dirty. The carpet, couch, and shower curtain all had several large stains. The sink had a huge crack in it and there was something spilled/stained all over the tile floor. The morning breakfast was very disappointing. And access to the pool was disappointing, I was told it’s under maintenance. All of the staff I encountered were very kind and friendly."

"Absolutely disgusting. Air-conditioning was broken. No pest control in the whole place. Smelled so gross in the hallways and the room was falling apart cosmetically"

"I was double charged, I heard tapping through the wall all night, when we pulled up to the hotel there seemed to be a party in the parking lot, then I paid extra to be told by the house keeping staff that I lie. When I get dressed and go down stairs she blames it on the staff before her for not putting it on the paper. At this point I was awake after being woken up by the tapping noice all night. Oh and no refund. I was just told the manager will look into it. Not sure what that means "

"Excellent service. Food is ok. A little tired for a Four Seasons but compared to other in Baltimore it is great. "

"front desk was very helpful in getting my 89 year mother to and from the hotel "