Vista Oaks Hotels, Austin

"Hotel lobby and rooms are fresh and well maintained. I have stayed here several times because this is in a convenient location. My only complaint is that your windows badly need cleaned. Over several years, they continue to be very dirty and appear to have not been for many years. Also paying $38 and taxes adding up to a total of $43 is exorbitant. "

"Clean room and friendly staff"

"I booked a 2 bedroom and was given a King bed with sofa bed. I booked the room 5 weeks in advance and the staff told me we are never guaranteed a room if booked through Hotels and should always book through their hotel. So why book through Hotels?? They want to advertise on hotels but want (US- the users) to book directly with the hotel cutting out hotels.com..... When I book a room I want to make sure I get that type of room booked. That's why there is choose your room types.... Makes no sense. I was very unhappy with that situation. I was also told I couldn't get a refund because we paid in full with no cancellation available so I was stuck."

"Clean room"

"Great location for my business trip. Breakfast is very good. Housekeeping cleaned my room on a daily basis. "

"This is a little older hotel. But the location is perfect. The breakfast is WONDERFUL! The rooms are spacious with a separate TV area if your sleep partner stays up later or gets up earlier than you. The AC in the room could get a little colder but that’s my only complaint "

"Very good room sizes, quite clean and the staff very friendly. "

"In-room phone was broken. Bathroom lighting was so dim as to be unable to see while in shower. Elevator was broken. Power outlet by bed was broken and unable to charge phone overnight."

"Didn’t spend too much time in the hotel, but the rooms need some updating, it looks and feels old. "