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"We were concerned about the “holiday inn chain”, because in USA is a 💩💩, but this place is amazing, including room, staff, cleaning and great breakfast!!"

"Hotel muy completo, cuenta con parking gratuito, bar y restaurante."

"Very friendly staff. Nice room and terrasse. Extremely noisy from traffic, also at night. Excellent breakfast and free ice tea, ice water, sangria, cakes and popcorn all day/evening"

"Restaurant was amazing and the rooms charm was unmatched I will be coming back!!"

"Beautiful property and all staff so friendly. "

"What a great stopover love everything about this place "

"Very good food in Cafeteria"

"Its location is very convenient to visit the old Bilbao. Having to check in in one location and the room in another was a little confusing but the staff did an amazing job guiding us"

"Exellent service"

"Great stay, very nice host! Breakfast was delicious :)"

"Very friendly staff and a great restaurant."

"The hotel was easy to find, very clean and comfortable enough for me and my kids , excellent service and good location with local foods restaurants and gas stations very close."

"Awesome place"

"Loved the stay here"

"Hotel nicely located in the hills. Room well-proportioned and comfortable. Restaurant food was good and service was first class. Only stayed one night but would serve as a useful base for those wishing to explore the Basque countryside."

"Excellent service"

"Great location right in the heart of Old Town, extremely walkable. The room had everything we needed, especially AC which was critical as we were there in the middle of a heat wave, and very clean. Would definitely stay here again!"

"The staff was excellent and room was big and lovey "

"Second stay here, great property, clean modern rooms, excellent breakfast, nice staff overall great stay!"