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Room service very slow One day no soap Next day no hand towels or shower caps Next day they forgot shampoo and body wash. Calling room service for anything took a long time. But everything else was good.
Having stayed in many hotels in Vienna. This one has become my number one choice. The only remark would be that the inroom iPads are slow, the sound system in SPA area had a few issues, so basically, I appreciate going high tech, but if you go down that road, make sure it works properly.
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