Independent in Victoria

"Comfortable hotel with friendly and efficient staff. Some rooms with view of Pohutu geyser. Heated swimming pool and spas with extra towels available. Breakfast has a wide variety of food and constantly restocked. Bed doesn't have a side table on one side or powerpoint. Shower is over the bath. Nice toiletries. "

"Staff was helpful and cleaned room consistently and well. Outside pool was nice but hot tub just an outside bathtub."

"Pool was great, pasta night advertised Friday but rescheduled Saturday without people knowing "

"Staff were friendly. Bar choice was good. Breakfast was stale and fruit was still frozen. Bathroom tap kept falling off but nobody came to fix it. Carpets needed a good clean. The hotel really needs an overhaul and some TLC. Very disappointing. "

"The breakfast was good, with hot food and fresh fruits. The staff was helpful. The location is excellent.. easy walk to the lake, the Visitor Information Center."

"Great place to stay "

"Friendly staff, clean room"

"Restaurant had odd options for breakfast! Could only get beer cider or wine at the bar... no barman available for spirits! Diy style finish to bathroom. Staff lovely"

"Great room, great location, nice staff. Breakfast was a bit bland and the artwork in the diningroom is terrible."