Vegueta Hotels, Las Palmas de Gran Canaria

"Breakfast was fabulous and the hotel has great amenities. The Michelin restaurants were world class but the general restaurant (1890) was ok but there was too big a difference between the quality of the restaurants. The biggest issue was the main bar where the service in the evening was very poor with a 25 min wait to get a drink. Many people were unhappy about this. Overall the hotel is very nice but be prepared for the bar.."

"Hotel is centrally located, close to cruise pier, bus station and walking distance to beach and restaurants."

"The location is very bad"

"Internet no work in some rooms Safe box no work,coffee machine no work "

"Room was clean Staff were superb Breakfast was fantastic "

"We had a poor experience and multiple issues with our room and were informed by reception, "sorry, this is the standard".... 1) I accept not all rooms have a sea view, but ours was looking into a cliff face with virtually no natural light entering the room... For 230 euros! The room felt like a utility closet that had been repurposed. Unacceptable. 2) The room had a mouldy, putrid smelling AstroTurf 'terrace' that faced said cliff. See attached photos of the florid mould. 3) The WiFi in the room was broken / could not even load a WhatsApp message. If this is the 'standard' that Occidental hotels holds themself to then they should reclassify this as a 2-3* hotel. I have stayed in cleaner, better 3* hotels for 1/3rd of the price. We would certainly not recommend anyone stays here or mistakes it for a luxury experience. It is a box-ticking "4*" hotel which on closer inspection does not live up to this grade. "

"In the heart of the old town so close to restaurants and the cathedral next door. Beautiful hotel and amazing breakfasts. Would definitely stay there again."

"He estado dos veces seguidas en este hotel con una semana de diferencia y se confirma las deficiencias, solo pasa el servicio de habitaciones si se exige en recepción, no reponen el gel de ducha a menos que lo reclames varias veces, y el hotel peca de tener pocos servicios en general"

"We had booked to stay here for two nights, the night before we were due to arrive they cancelled the second night on us due to an administrative error. We asked to check in early due to inconvenience which they agreed to, when we turned up the room was not ready, due to some 'crazy' previous guests. When we finally got into room the whole apartment stank of smoke, which was down to the previous guests acciding to Sandra the housekeeper. Also the appartment was very cold. On the plus side, the appartment is located very centrally and the owner, Manuel did drop us off a can of air freshener and a duvet for bed. I think you pay for what get with this apartment and I would suggest that you do a day trip to Teror rather than book here. "