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"Pedi cuarto con vista a el mar, y no me lo dieron. El pasillo para llegar al cuarto la alfombra estaba manchada, para mi primera impresión no estaba limpio. No es tan lindo como aparece en las fotos"

"I had read very mixed reviews of this hotel, so I was pretty leery. The hotel is a little run down, maybe in the aftermath of the 2017 hurricane? But we were very happy with it overall. The highlight for us was the balcony overlooking the lagoon, and the location. The room was large and had everything we needed, including frig, microwave, TV, and coffee maker. The continental breakfast was fine, served on a terrace overlooking the lagoon. We were able to catch a bus nearby to Old San Juan (and probably to many other destinations in the area.) The Hilton, next door, had numerous expensive restaurants, but we didn’t visit them. There’s a good and reasonably priced pizza restaurant about a block from the hotel. The staff was pleasant and helpful, especially the breakfast staff. My only suggestion might be to bring along a flat sheet, as the beds don’t include one. If you’re looking for a fancy resort type hotel, you may not like this one. But it’s a reasonably priced option in a good location. Obviously, I can only comment on the condition of our own room, but we were perfectly happy with it. "

"One bedroom, living room, kitchen, patio, ocean view Month of February 2026. Great office staff, cleaning crew, and restaurant/bar and serving staff. Two large poolside hot tubs, kids shallow separate pool and two large warm swimming pools. Bar/grill is Oceanside next to the beach. Great large menu steak, lobster, mahi, Puerto Rican foods. We will skip Mexico and Florida in the future to vacation here. 40 minutes to old San Juan and nearby grocery store and gasoline station. Private beach cove great for snorkeling and kid’s play. "

"Clean room and very spacious. Beds were comfortable too. "

"Nice, welcoming staff. Hotel was a good location, nice pool and plenty of dining options on site. Free bike rental was also a nice perk to get to and from old San Juan "

"Beware, the basic rooms have NO WINDOWS! It’s not indicated in Wikipedia or in their web site. And to make matters worse, the ventilation broke in the middle of the night so we felt like we slept in a dark stuffy closet. We tried to find another hotel but everywhere else was sold out. I raised this to the hotel and their response is that I should have been more careful while booking. "

"The room carpet NEEDS TO BE REPLACED. Also more Trash Cans "

"I absolutely loved my stay. It’s definitely in the top 10"

"Clean property "