Uptown - Upper Duval Hotels, Key West

"The hotel has an excellent location, it is on a private beach, very nice restaurant with the ocean view, beautiful properties around. The hotel is very close to the historical center of Key West."

"Excellent customer"

"Is nice place definitely we will stay once again!"

"Room was tiny , dirty floors, broken ceiling fan, no elevators working all stay, front desk never answerred phone. A Motel 6 at Hyatt priced . RUN , "

"Bar service was great. Pool and hot tub were great. "

"Nice property, friendly staff. The room was spacious and included a kitchenette with a dishwasher, which was a bonus. The room layout worked well for a family with the bedroom at one end and the family room at the other - separated by the bathroom, hallway and kitchenette. Great extra touches, including bottled water and cookies in the lobby, and peligrino, bottled water, games and floats by the pool. Drawbacks were that the property and pool are right on a busy stretch of route 1 and can be loud. We also paid for an ocean view room and were given a first floor room that overlooked the pool and road with the slightest view of the ocean. I’m sure the view was much nicer from the higher floors. It’s a short drive to old town, but the location of the hotel does not feel like Key West. Overall, it was a great property and met our needs as a family of four traveling with two small children, but I don’t think that it was worth the price that we paid."

"Overall we enjoyed our stay and would stay again. Our room was a good size however there were some stains in the carpet and once we had to ask for washcloths that housekeeping forget to replace. although when we reach out to get more they brought them up to us The water pressure in the shower was weak. At times we had to go look for towels at the pool and the service at the pool was hit or miss for those reasons we give 4 stars vs 5 stars. The shuttle to downtown Key West was great and the drivers were fantastic! "

"Parking was safe and convenient. Room was clean. Staff friendly. Pretty much what we expected. . My only complaint would be the fan in the bathroom was VERY loud. Also there could be a few more options on the menu that didnt contains seafood"

"We really enjoyed our stay at the Douglas House, great location and the staff was very friendly and gave wonderful tips on great places to dine. Would highly recommend choosing Douglas House for your stay."