Hotels with Parking & Resorts in Key West from NZ$470

"yes"

"We had a really rough travel day, so arriving to find our room wasn’t ready was incredibly frustrating. We got there around 9:00 AM on only three hours of sleep and even told the staff we were willing to pay for an upgraded room if it meant we could check in sooner. We were assured multiple times that they would take care of us and that our room was being worked on and would be ready shortly. Unfortunately, that “shortly” turned into about 3:00 PM. Throughout the entire day, we kept being told things that simply weren’t true, which made the experience even more disappointing. The lack of transparency and constant runaround was unacceptable. When we finally did get into our room, the issues didn’t stop—the shower wasn’t even working. After all the inconvenience, they moved us into a suite, which ironically was the same type of room we had offered to pay for earlier but were told wasn’t available. We stayed at this property five years ago when it was under Marriott, and the experience was significantly better back then. Sadly, this visit was a complete letdown. Between the poor communication, delays, and maintenance issues, we will not be staying here again."

"Clean room !"

"Amazing!!!"

"Everything was awesome. "

"Beach is beautiful. "

"The shower has poor water pressure and couldn’t regulate the temp. "

"This place was a dump. The shower floor was black. This place needs some serious updates pronto. It is on a major highway and you hear roosters all the time. The animal pens were subpar. You need to take a taxi to places because it is far away from everything. We stayed one night and left for another resort. The staff at the Stone Crab were friendly. The water around the property looked like sludge. The bay beach was yucky. I wouldn't swim there."

"Yes"