Family Hotels & Resorts in Upper Hutt Central from NZ$91

"Washroom was not clean"

"I stayed at this hotel several years ago for a 4-week period and it was amazing. This time I feel the hotel is tired. The cabinetry is damaged, the shower leaked everywhere, the heat mirrors didn’t work, neither did the bathroom vent. There was no mini bar, and the bathroom cosmetics are clearly refilled from bulk and never been left to be fully used making the formulas unpleasant to use and not cleaned. On two occasions we attended to seek staff support at reception and there were no staff available. At one stage 16 people were in the reception for one reason or another with only one staff member to assist. The pool and gym are also tired with the pool freezing cold and worn carpets. It’s sad that this is the hotel that is meant to represent Wellington’s best in hotel stays. Investment is needed. Staff however were great, friendly, welcoming, and went out of their way to assist. "

"A great place to stay, The James Cook Is our go to, when in Wellington. Thank you."

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"We had two very comfortable nights there. Parking for a taller vehicle was not possible but we were shown where we could park close to the hotel."

"Great location and nice lodgings"

"Perfect"

"Great stay. Excellent breakfast. Rooms are ok. Staff are super friendly. Located in the heart of Wellington. Overall highly recommend "

"Very nice, spacious and tidy room and conveniently located close to the stadium. Staff were friendly and helpful."