Search Upper Grand Lagoon hotels

"Hot tub water was cold, surprise deposit at check in. Elevator did not work entire stay, I was on the 3rd floor !!!"

"Very clean good conditions "

"Staff wasn't very friendly was told by 2 people they would call when room was ready so could check in early and didnt! Location of the room wasn't the best ,beds were hard overall was decent I wouldn't want to stay there again unless super cheap snd quick stay"

"I really appreciated the service at the front desk. The rooms offered ocean views—though without private balconies—and direct access to the sea is always a plus; the location was also excellent, bar with happy hour. What I didn't like was that the water in the shower would pool up, there were no hooks for hanging clothes, and the TV was about the size of a laptop. The rooms could use an update."

"Yes all good"

"Rooms were great size the bed wasn’t soft but over everything else was great bar area and staff was really friendly and attentive love the property"

"Friendly staff, good breakfast buffet included, spectacular ocean view"

"We were visiting for bike week and this was my favorite place. Location and stay was excellent. I would recommend the hotel upgrade the kitchen appointments a bit. We will be back."

"Amazing beach views but thats all the room had damage all over and everything was outdated. The sheets were dingy no hot water for showers and no supplies in the room to cook. Enjoyed the easy beach access. But very disappointed in our stay. The staff said they would send someone each time but Noone ever showed after we called 4 times and went to the office twice.. I feel like I wasted my money. Too expensive for poor service. I will never stay here again..."