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"As always great place to stay with kids having fun in swimming pool. Lovely breakfast in the morning.thanks"

"Great place not one complaint "

"Quick check in, clean room, used the pool for a quick dip. Good price for the night that I stayed but the price on other nights was prohibitive "

"Large spacious homely rooms,just a few bits,showing how tired the building is with couple of squeaky door hinges leading to the bathroom and the separate cloakroom.It was brilliant to find an iron and an ironing board for self service,which was very handy.Overall a lovely homely stay!"

"The room was nice and comfy enough for my family and I. "

"Best location for hotel in Southend. Overall an excellent hotel , especially the family room is very good. The receptionist stored our baggage so we can go out and wonder about as we got there before the 3pm Check-in time. Also at check out time 12pm they stored our luggage in hotel so we can pick up later which was kind of them."

"Lovely hotel in gorgeous Canterbury. Friendly staff, nice room and good breakfast "

"The hotel is in a nice location but the conditions and services would need to tmprove. There should be air-conditioning and there should be a refrigerator in the room. Dining wise, they could improve efficiency by getting guests to get their own utensils and bringing used plates back to central location which is the practice in many hotels in their restaurants. Breakfast time should be consistent everyday and not change on weekends which cause confusion. Many restaurants provide coffee especially when they are open late for breakfast. "

"I’ve got to say the service was 10/10 and I think it was the assistant manager who went above and beyond to make sure everyone was happy and got everything they needed, will definitely be going back "