Ugalde Hotels, Okondo

"Extremely nice and helpful staff. The hotel is furnished to a great standard, the bed were very comfortable and the buffet breakfast was excellent"

"This is a perfectly serviceable airport hotel, one of two major ones very near the Bilbao airport. Fairly basic compared to a "fancy" hotel in the city, and (like 99% of European hotels) lacking washcloths. But, comfy beds, quiet rooms, an excellent breakfast spread, a decent bar, and really a short ride to the city. What's not to love? The airport shuttle starts at 5 a.m. and has limited capacity. But, the staff is well aware of the early morning flight schedule to get everyone there in plenty of time. It's like an 8-minute roundtrip from hotel to terminal. 😎"

"Reception staff were excellent, Roger in particular was very helpful and knowledgeable. We chose not to have the breakfast but it looked very nice. The spa facilities and the roof top pool area were a really great added bonus. "

"We had a lovely time and would highly recommend this boutique hotel. "

"The best hotel we've stayed at in Spain. Spacious, clean, good beds, friendly staff. Overall great experience."

"Great central location. Well appointed comfortable and attractive room. Very friendly and helpful staff. "

"large rooms"

"SUPER KIND STAFF!"

"Very good experience staying here. "