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ibis budget Bilbao City

1.0 star property
Pet-friendly pension connected to a railway/underground station in Bilbao with a 24-hour front desk

Choose dates to view prices

ibis budget Bilbao City offers modern comforts in Basurto-Zorroza. Guests connect to in-room WiFi before exploring nearby San Mames Stadium or Guggenheim Museum Bilbao. The helpful, multilingual staff receives consistent praise from previous visitors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is NZ$114
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed

Single Room, 1 Double Bed

8.6 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Eco-friendly cleaning supplies
Satellite channels
Daily housekeeping
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

8.0 out of 10
Very good
(41 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Eco-friendly cleaning supplies
Satellite channels
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Eco-friendly cleaning supplies
Satellite channels
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed (XL)

Superior Room, 1 Double Bed (XL)

Superior Room, 1 Double Bed (XL)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Eco-friendly cleaning supplies
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Adapted

Blackout curtains, soundproofing, free WiFi, bed sheets

Double Room Adapted

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Eco-friendly cleaning supplies
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Adapted Twin Room (2 Single Beds)

Adapted Twin Room (2 Single Beds)

Adapted Twin Room (2 Single Beds)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Eco-friendly cleaning supplies
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 2 Double Beds
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About the area

Map
Calle Zankoeta 9, Pensión 1 Estrella, N Reg H.Bi.01272, Bilbao, Biscay, 48013

What's nearby

  • San Mames Stadium - 8 min walk - 0.7 km
  • Euskalduna Conference Centre and Concert Hall - 13 min walk - 1.1 km
  • Plaza Moyua - 16 min walk - 1.3 km
  • Guggenheim Museum Bilbao - 3 min drive - 1.8 km
  • Plaza Nueva - 4 min drive - 2.1 km

Getting around

  • Bilbao Autonomia Station - 1 min walk
  • San Mames Tram Stop - 6 min walk
  • Bilbao (BIO) - 19 min drive

Restaurants

  • ‪Buga Ramen - ‬3 min walk
  • ‪Café & Té - ‬1 min walk
  • ‪Haros Taberna - ‬3 min walk
  • ‪Kikarea Coffee & Bakery - ‬5 min walk
  • ‪House Beef - ‬3 min walk

About this property

ibis budget Bilbao City

Pension near San Mames Stadium
Close to Guggenheim Museum Bilbao, ibis budget Bilbao City has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A vending machine, multilingual staff and a lift
  • Tour/ticket information, a 24-hour front desk and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All 149 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels

Similar properties

Aerial view

ibis Bilbao Centro

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 917 reviews
The price is NZ$119
includes taxes & fees
23 Nov - 24 Nov
ibis Bilbao Centro

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 20 per night)
  • Limited on-site parking (max 10 spaces per unit)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 9.50 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 9.50 per person
  • Self-parking fee: EUR 20 per night
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number HBI01272

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis budget Bilbao City Bilbao
ibis budget Bilbao City Pension
ibis budget Bilbao City Pension Bilbao

Frequently asked questions

Is ibis budget Bilbao City pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at ibis budget Bilbao City?

As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at ibis budget Bilbao City on 23 Nov 2025 start from NZ$113.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis budget Bilbao City?

Self-parking is available for EUR 20 per night. Limited spots are available.

What time is check-in at ibis budget Bilbao City?

Check-in start time: 2:00 PM; check-in end time: 10:30 AM. Late check-in is available during limited hours.

What time is check-out at ibis budget Bilbao City?

Checkout is at noon.

Where is ibis budget Bilbao City located?

Located in Basurtu, this pension is within a 10-minute walk of Ensanche and San Mames Stadium. Guggenheim Museum Bilbao is 1.2 mi (1.9 km) away. Bilbao Autonomia Station is only a 2-minute walk and San Mames Tram Stop is 6 minutes.

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ibis budget Bilbao City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 242 out of 537 reviews
Rating 8 - Good. 204 out of 537 reviews
Rating 6 - Okay. 62 out of 537 reviews
Rating 4 - Poor. 18 out of 537 reviews
Rating 2 - Terrible. 11 out of 537 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy, everything is in walking distance. Room was clean, bed was comfortable and room was quiet. Can go to shopping and attractions on the bus and if you are young can definitely walk there. Staff was very nice, attentive and accomodating
Stayed 3 nights in Sep 2025

10/10 Excellent

Bonnie L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the location to be excellent- within a comfortable neighborhood, close to the tram and to Bilbao Intermodal. The night desk clerk is an angel! He resolved my booking issues, got me checked in at 4:30 am and gave me fresh coffee while he worked his angel magic.
Stayed 1 night in Oct 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
It locality to where we wanted to be
Stayed 1 night in May 2025

10/10 Excellent

Yevgeniya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, very friendly, excellent location!
Stayed 1 night in Sep 2022

10/10 Excellent

Maria Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location easy to arrive
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Everything splendid
Stayed 2 nights in Apr 2025

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Small but clean and comfortable room, great staff at the front desk, quiet, reasonably priced.
Stayed 1 night in Apr 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small but clean in a good location

Small but very clean room in a great location. Reception staff were excellent (a guy from Cuba) and explained the various parking options we had. Shower was excellent, great pressure and plenty of hot water. A small bit cramped in the room but more than suited our needs for a two night stay. Wouldn’t hesitate to stay here again if back in Bilbao.
Stayed 2 nights in May 2025

10/10 Excellent

Minna

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly stuff. Accomodation was more than expected, studio was clean and tidy, quiet at night. Food was very nice and fresh.
Stayed 4 nights in Dec 2023

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good price to value
Stayed 3 nights in Jun 2024

8/10 Good

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A couple there for 2 nights to visit. Easy wakable to everything Small parking but we did it
Stayed 2 nights in Sep 2024

8/10 Good

Robert James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well situated, located a short walk from the central Intermodal transport hub and across the road from a nice bakery/cafe. The rooms are quite small but they are clean and they have everything you need for a short stay in Bilbao. The staff are very welcoming and friendly. Breakfast was what you'd expect from a budget hotel.
Stayed 4 nights in Oct 2023

8/10 Good

Marek

Liked: Cleanliness, staff & service, property conditions & facilities
It was Ibis Budget classic standard - small but well-planned room. I was surprised to see a room key card made of... wood. Not sure it's an environment-friendly idea. Think how many trees need to cut to made those cards.
Stayed 1 night in May 2024

8/10 Good

Daniel

Liked: Staff & service, amenities
Unfortunately I only checked in at 0930 on the day I was leaving so did not sleep there but nonetheless the staff were welcoming and I was allowed to use the room until 1300. This gave me time to visit the Bilbao Guggenheim Museum before catching a bus to Madrid from the nearby bus station. Breakfast looked good but I did not have time and otherwise the room was fine.
Stayed 1 night in Jun 2023

4/10 Poor

Leandro

Liked: Staff & service
Nice staff. Room was comfortable, but not well isolated. Every time someone close shut the door of their room, it would be unbelievably loud for us, to rhe point our walls shook and we woke up. Also the guy in the next room was doing loud noises and yelling occasionally and it can be heard unfortunately
Stayed 2 nights in Jun 2024

8/10 Good

Dorothea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a noise coming maybe from outside the wall and varied from very loud to more calm day and night! Might be aircondotion ?
Stayed 2 nights in Oct 2023

6/10 Okay

Umit

Disliked: Property conditions & facilities
I understand that this is a budget hotel but there could be improvements on several aspects such as the thin mattress which slides sideways all the time and the towels which were worn out. The room is also not soundproof so there is noise coming from the adjacent rooms. Finally, the cleaning staff should be less invasive with guests' personal belongings and privacy. I came back to my room one day to find my pyjamas on the dirty luggage and several of my belongings were also moved around in the room.
Stayed 5 nights in May 2023

8/10 Good

Nuria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy correcto pero muy básico por el precio
Stayed 1 night in Oct 2025

10/10 Excellent

KAZUHISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素晴らしかったです
Stayed 1 night in Oct 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities
Las habitaciones muy pequeñas, poco espacio para trabajar. El aire acondicionado no se puede controlar, lavamanos muy pequeño, todo lo demás excelente
Stayed 5 nights in Oct 2025

10/10 Excellent

Balagopal Pai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for work. Very convenient and walkable to the Eskalduna conference center and the old town. Very good breakfast, friendly staff.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jorge Adalberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal para una visita de alojamiento económico
Stayed 3 nights in Aug 2025

10/10 Excellent

NURIA ESTHER

Liked: Staff & service, property conditions & facilities
Buen desayuno
Stayed 6 nights in Sep 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel hat eine gute Lage. In der Nähe gibt es viele öffentliche Verkehrsmittel, die einen günstig überall hinfahren.
Stayed 3 nights in Aug 2025