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Zereno Boutique Hotel

3.5 star property
Comfortable hotel near Tulum National Park
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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Zereno Boutique Hotel

Reception
Front of property
Standard Apartment, 1 King Bed with Sofa bed
Espresso maker
Standard Apartment | Private kitchen
Reviews
8.8

Excellent

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • SpaSpaSpa
  • Air conditioningAir conditioningAir conditioning
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
The price is NZ$158
Price available on 24/5/2024

Explore the area

Map
Aldea Zama, Aldea Maya, Lote 3, Tulum, QROO, 77760
  • Popular LocationTulum National Park4 min drive
  • Popular LocationTulum Mayan Ruins10 min drive
  • AirportTulum, Quintana Roo (TUY)14 min drive
  • Popular LocationPlaya Paraiso15 min drive
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Room options

View all photos for Superior Apartment, 1 King Bed with Sofa bed

Premium bedding, down duvets, minibar, individually decorated

Superior Apartment, 1 King Bed with Sofa bed

Highlights

Furnished balcony
Separate dining area
Soundproofed
Individually decorated
Air conditioning
Kitchen
Fridge
Smart TV
  • 109 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Luxury Apartment, Private Pool

Terrace/patio

Luxury Apartment, Private Pool

10/10 Exceptional

Highlights

Garden
Furnished balcony
Separate dining area
Soundproofed
Individually decorated
Private plunge pool
Air conditioning
Kitchen
  • 170 sq m
  • Sleeps 6
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Superior Apartment

Premium bedding, down duvets, minibar, individually decorated

Superior Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Kitchen
Fridge
  • 160 sq m
  • Sleeps 6
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Deluxe Room

Terrace/patio

Deluxe Room

10/10 Exceptional

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
Smart TV
Down duvet
Premium bedding
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Apartment, 1 King Bed with Sofa bed

Premium bedding, down duvets, minibar, individually decorated

Luxury Apartment, 1 King Bed with Sofa bed

Highlights

Furnished balcony
Soundproofed
Individually decorated
Private pool
Air conditioning
Kitchen
Fridge
Smart TV
  • 130 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Apartment, 1 King Bed with Sofa bed

Standard Apartment, 1 King Bed with Sofa bed

Standard Apartment, 1 King Bed with Sofa bed

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
Kitchen
Fridge
Smart TV
Down duvet
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Apartment

Standard Apartment | Living area

Standard Apartment

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
Kitchen
Fridge
Smart TV
2 bedrooms
  • 160 sq m
  • Sleeps 6
  • 2 King Beds and 1 Single Sofa Bed

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About the area

Tulum

Zereno Boutique Hotel is located in Zama, a neighbourhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and LabnaHa Ecopark Adventures are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum National Park - 4 min drive
  • Las Palmas Public Beach - 9 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Tulum Beach - 11 min drive
  • Playa Paraiso - 15 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • Mercado Tulum - 4 min drive
  • Rossina Cafe - 11 min walk
  • El Agavero - 16 min walk
  • Matcha Mama - 10 min walk
  • La Pizzine - 18 min walk

About this property

Zereno Boutique Hotel

Hotel near Tulum Mayan Ruins
Consider a stay at Zereno Boutique Hotel and take advantage of a poolside bar, a terrace and a garden. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
Other perks include:
  • An outdoor pool with free cabanas and sunloungers
  • Bike hire, a round-trip airport shuttle (surcharge) and massage treatment rooms
  • Luggage storage, a lift and tour/ticket information
  • Concierge services, a front desk safe and smoke-free property
Room features
All guest rooms are individually decorated, and include comforts, such as premium bedding and furnished balconies, in addition to perks, such as air conditioning and smart speakers.
Extra conveniences in all rooms include:
  • Rainfall showers, free toiletries and hairdryers
  • 55-inch Smart TVs with streaming services and digital channels
  • Smart speakers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Street parking available
  • Return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A poolside bar

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch Smart TV with digital channels
  • Smart speaker
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board on request
  • Mobile key entry
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Zereno
Zereno Boutique Hotel Hotel
Zereno Boutique Hotel Tulum
Zereno Boutique Hotel Hotel Tulum

Frequently asked questions

Does Zereno Boutique Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 9:00 PM.

How much does it cost to stay at Zereno Boutique Hotel?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at Zereno Boutique Hotel on 24 May 2024 start from NZ$158.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Zereno Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Zereno Boutique Hotel?

There is free parking nearby.

What time is check-in at Zereno Boutique Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Zereno Boutique Hotel?

Checkout is at 11:00 AM.

Does Zereno Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Zereno Boutique Hotel located?

Located in Zama, this hotel is 0.7 mi (1.2 km) from Dos Aguas Park and 2.9 mi (4.7 km) from Tulum Beach. Hospital de Tulum and Tulum National Park are also within 2 miles (3 km).

Zereno Boutique Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 30 reviews" "
Rating 8 - Good. 9 out of 30 reviews" "
Rating 6 - Okay. 1 out of 30 reviews" "
Rating 4 - Poor. 1 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Andre

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff/Service was GREAT, but the hotel isn’t
The service was amazing, the staff was great, but the overall condition of the hotel was far from the photo’s online. The property is considerably older than the photos show. Our room had an extremely foul stale water odor that remained the entire three night stay despite multiple attempts from the maintenance and management to remove. After night one we discovered that it was due to a clog in the shower. The water in the main bedroom shower drained so slowly that it rose so high that it nearly flooded the bathroom. Unfortunately, there were no other rooms to move to during this time, which is very unfortunate because the staff was great. The pool was so filthy and had so much mildew that my son and I couldn’t even take a swim. The photo’s definitely do NOT depict the pool how it truly is.
Stayed 3 nights in Feb 2024

8/10 Good

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

OSBALDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very beautiful and secluded. The gentleman at the front desk was outstanding!
Stayed 2 nights in Jul 2023

8/10 Good

Sabrina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at Zereno and highly recommend to stay here. Tulum beach is 10 minutes drive. The apartment was spacious and very clean. Everything to our liking
Stayed 3 nights in May 2023

10/10 Excellent

joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Zereno property and staff were amazing! The room was huge and clean. They were quick to offer services and bring towels upon request. We didn’t have a ton of plans when we booked so the staff was great about making recommendations. Couldn’t recommend staying here enough. Thanks again to Daniel and Fernando for all their local food and entertainment suggestions - really made the trip amazing!
Stayed 6 nights in Jan 2023

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that this property was quiet, safe and clean in a area that was central and close to both Tulum town and the beach areas. We had an issue with the shower upon arrival but it was fixed immediately. Service was great and staff was always there to help and call a taxi for us when we needed one.

6/10 Okay

Saira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
You definitely need a car to stay here & it’s great if you’re working from home. It’s super quiet and I’m what seems like on a private road. I didn’t do enough research therefore didn’t realize the beach is far and so are restaurants. The room was beautiful though. There was a tv with no basic channels, only streaming services (Netflix, Disney, etc). We had to leave after one night.
Stayed 3 nights in Oct 2022

10/10 Excellent

Kenesha

Stayed 3 nights in Sep 2022

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely enjoyed my stay! I went for birthday and the staff and location was amazing. I loved the natural light and jungle atmosphere. I would definitely book again.
Stayed 4 nights in Feb 2022

8/10 Good

Paige

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was good.
Stayed 4 nights in Sep 2022