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Aparthotel

MAYA Apartments Tulum

3.0 star property

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MAYA Apartments Tulum offers lush tropical surroundings. Enjoy spa massages, nearby scuba diving and snorkeling, or relax poolside. Free WiFi keeps you connected, and bicycles are perfect for exploring Tulum's scenic beauty.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Apartment, 2 Queen Beds, Pool View

Apartment, 2 Queen Beds, Pool View

Apartment, 2 Queen Beds, Pool View

  • 90 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Apartment, 1 Queen Bed, Balcony, Pool View

Apartment, 1 Queen Bed, Balcony, Pool View

Apartment, 1 Queen Bed, Balcony, Pool View

  • 90 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Penthouse, 2 Queen Beds, Balcony, Pool View

Penthouse, 2 Queen Beds, Balcony, Pool View

Penthouse, 2 Queen Beds, Balcony, Pool View

  • 80 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Located near the beach, MAYA Apartments Tulum is in Zona Hotelera, a neighbourhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Visit our Tulum travel guide
View more Aparthotels in Tulum
Map
QROO 15, Carretera Tulum Boca Paila 9.7 Km, Tulum, QROO, 77760

What's nearby

  • Colorful sunset over Tulum beach, Mexico, Shutterstock ID 664142827, Purchase Order: -
    Tulum Beach
    1 min walk - 0.1 km
  • Paradise Beach also called Playa Paraiso at sunrise - beautiful and tropical caribbean coast at Tulum in Quintana Roo, Riviera Maya, Mexico; Shutterstock ID 747317032
    Playa Paraiso
    15 min drive - 9.6 km
  • Playa Ruinas
    Playa Ruinas
    22 min drive - 11.4 km
  • Tulum Mayan Ruins
    Tulum Mayan Ruins
    22 min drive - 11.4 km
  • Ven a la Luz Sculpture
    2 min drive - 1.5 km

Getting around

  • Tulum Intl. Airport (TQO)
    63 min drive

Restaurants

  • Ilios | Greek restaurant in Tulum
    10 min walk
  • Rosa Negra Tulum
    13 min walk
  • ARCA
    12 min walk
  • Casa Banana
    9 min walk
  • Secrets Tulum Beach Club
    11 min walk

About this property

MAYA Apartments Tulum

  • Aparthotel near Tulum Beach
  • MAYA Apartments Tulum provides amenities, such as a garden and a restaurant. Treat yourself to a massage or other spa services. Enjoy on-site activities, such as snorkelling, fishing and scuba diving. Stay connected with free in-room WiFi.
  • Other perks include:
    • An outdoor pool
    • Free self-parking
    • Bike hire, a round-trip airport shuttle (surcharge) and smoke-free property
    • A lift and a 24-hour front desk
  • Room features
  • All guest rooms at MAYA Apartments Tulum have thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and separate dining areas.
  • More conveniences in all rooms include:
    • Bathrooms with free toiletries
    • Balconies or patios, wardrobes/cupboards and separate dining areas

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Massage
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Dining

  • A restaurant
  • Limited room service
  • Minibar

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer (on request)

Living spaces

  • Separate dining area

Outdoor areas

  • Balcony/patio
  • Garden

Comfort

  • Air conditioning
  • Ceiling fan

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board on request

Things to do

  • Bicycle rentals
  • Fishing
  • Scuba diving
  • Snorkelling

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 units
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 200.00 per vehicle (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does MAYA Apartments Tulum have a pool?

Yes, this property has an outdoor pool.

How much is parking at MAYA Apartments Tulum?

Self-parking is free at this property.

What time is check-in at MAYA Apartments Tulum?

Check-in start time: 3 PM; check-in end time: 10:00 PM.

What time is check-out at MAYA Apartments Tulum?

Checkout is at noon.

Does MAYA Apartments Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 200.00 per vehicle applies.

Where is MAYA Apartments Tulum located?

Located in Zona Hotelera, this aparthotel is within 1 mile (2 km) of Ven a la Luz Sculpture, Tulum Beach and Sian Ka'an Biosphere Reserve. Playa Akun and SFER IK are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

MAYA Apartments Tulum Reviews

6.6

7.4

Cleanliness

7.4

Location

6.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 5 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 4 out of 14 reviews

Reviews

Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really sweet villas...bed was comfortable, villas were clean. Helpful help. Hot water for a shower was a challenge but we managed. Restaurants around the Villas were great. For the money it’s a great place to stay... it has a nice deck for relaxing.
Stayed 3 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Great location. Detective in advertising with beach access - there was no private access to the beach and no beach cabanas provided. Internet was not the best, and holes in the roof led to a swarm of mosquitos every night. Great price but should have been more truthful about the real features of the property.
Stayed 7 nights in Dec 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Keine Aircondition, Pool defekt, Balkon nicht betretbar, Bild nicht von Sirenas .. Schlicht Betrug!
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly manager, close to everything, very spacious rooms, surprising design, AC!
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has great value. And the staff is very kind. Recommend.
Stayed 3 nights in Jun 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Other than the picture suggests it doesn't have any beach access. The property is pretty run down. Outside is a little kitchen but neither the stove nore the microwave are working. So not coffee in the morning. I have never received an answer on my question how to get to Tulum from Cancun either. The location is not bad and you can use the next door hotel "Nest" with a minimum consumption of 50$ for the beach. An interesting and scary fact was that in 2 days in a row we woke up next to an almost dead scorpion in the bed room.
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy

Very kind hosts and cozy garden.
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this place is worth the price. It’s in a great location and the room I stayed in was very clean. There are a few things that were rather annoying. The address on Expedia took me to a completely different place (and yes I clicked map and directions). The place I went to, someone had to search this place for me on their computer and I finally found it. Secondly, there’s no direct beach access from the place itself. You have to go to another hotel to access their beach front. All worked out and I wasn’t charged a fee to sit on the beach at the other resort but I was under the impression that this place had its own walkout. Lastly, there was no note card or paper showing WiFi, contact information of the owner or staff, or any other important information. Since there’s not front desk, I didn’t know how to get ahold of anyone for towels or in case of an emergency unless the owner was out and about on the property. I really did enjoy my stay and I would probably stay here again given the price point and how close it is to all of the fun spots and good restaurants. There was a kitchen in my room and enough space for 5 people. It’s also a REALLY clean space. It’s great for those who want to stay somewhere that’s above average.
Stayed 5 nights in Dec 2018
Verified

10/10 Excellent

ADRIANA CECILIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo lugar

El lugar es bonito, no tiene acceso a la playa pero sus habitaciones son super lindas y cómodas.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Linda la Villa y cómodos los espacios. Una lástima que no tenga accesibilidad sencilla hacia la playa.
Stayed 1 night in Sep 2018
Verified

2/10 Terrible

Éric

Liked: Staff & service
Disliked: Room comfort

Tulum est insupportable pour nous

Tulum est une zone touristique comme on déteste. Nous n avons passé qu' une nuit. 15 à 20 km d hôtels et de clubs fermés par des remparts de 3m. Certains avec des mirador. De rares accès à la mer. La personne qui nous a accueilli à fait sont possible. Ce que nous avons vu de Cancun à Tulum était insupportable. Cozumel et Majahual étaient mieux.
Stayed 1 night in Aug 2018
Verified

2/10 Terrible

Julia

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 1 night in Dec 2020
Verified

2/10 Terrible

Verified traveller

Stayed 4 nights in Sep 2020
Verified

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019