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Kanté Hotel - Downtown Tulum

2.5 star property
Hotel in Tulum with 24-hour front desk and outdoor pool

Photo gallery for Kanté Hotel - Downtown Tulum

Reception
Front of property
Deluxe King con Cocineta
Outdoor pool
Junior Queen

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Queen

Junior Queen

Junior Queen

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Doble

Deluxe Doble

Deluxe Doble

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King con Cocineta

Deluxe King con Cocineta

Deluxe King con Cocineta

Highlights

Individually decorated
Air conditioning
Kitchenette
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior King

Junior King

Junior King

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Twin

Junior Twin

Junior Twin

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the area

Map
Calle Polar Región 02 Manzana 07 Lote 11, Tulum, QROO, 77780

What's nearby

  • Gran Cenote - 6 min drive - 4.7 km
  • Tulum National Park - 6 min drive - 4.9 km
  • Tulum Mayan Ruins - 8 min drive - 4.9 km
  • Las Palmas Public Beach - 9 min drive - 6.4 km
  • Playa Paraiso - 10 min drive - 7.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive

Restaurants

  • ‪Antojitos la Chiapaneca - ‬2 min walk
  • ‪Encanto Cantina - ‬1 min walk
  • ‪Charlie's - ‬2 min walk
  • ‪Crazy Fish Tacos - ‬1 min walk
  • ‪Campanella Cremerie - ‬2 min walk

About this property

Kanté Hotel - Downtown Tulum

Hotel near Tulum Mayan Ruins
Kanté Hotel - Downtown Tulum provides amenities, such as a terrace and a garden. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Tour/ticket information, luggage storage and outdoor furniture
  • Smoke-free property and a 24-hour front desk
Room features
All guestrooms are individually decorated, and boast comforts such as air conditioning, in addition to amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and shampoo
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 1000 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have any lifts

Property is also known as

Kanté Hotel
Kante Downtown Tulum Tulum
Kanté Hotel - Downtown Tulum Hotel
Kanté Hotel - Downtown Tulum Tulum
Kanté Hotel - Downtown Tulum Hotel Tulum

Frequently asked questions

Does Kanté Hotel - Downtown Tulum have a pool?

Yes, this property has an outdoor pool.

Is Kanté Hotel - Downtown Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kanté Hotel - Downtown Tulum?

This property doesn't offer parking.

What time is check-in at Kanté Hotel - Downtown Tulum?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Kanté Hotel - Downtown Tulum?

Checkout is at noon.

Where is Kanté Hotel - Downtown Tulum located?

Located in Tulum City Center, this hotel is 0.2 mi (0.3 km) from Dos Aguas Park and 2.5 mi (4 km) from Tulum Mayan Ruins. Hospital de Tulum and Temple of Doom are also within 2 miles (3 km).

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Kanté Hotel - Downtown Tulum Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 11 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 0 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to bus station and many restaurants
Stayed 1 night in May 2025

10/10 Excellent

Floyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, polite, helpful. Will stay here again. Steps away from the ado bus terminal.
Stayed 3 nights in May 2025

8/10 Good

Aaron Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato
Stayed 4 nights in Dec 2024

10/10 Excellent

Tieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick ck in close to Ado station. Only maid forgot to leave towels but mgr quickly supplied . The ac unit blew out an awful smell turned it off used only fan . Other than this nice hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for the price! Staff were very nice. Rooms were clean. Ac, tv, shower- all the necessities. Within easy walking distance to downtown. Advertised pool/ hot tub not working. Very little water in the sink.
Stayed 2 nights in Nov 2024

8/10 Good

Erika

Disliked: Amenities
I love the fact that ADO transportation is right at front, downside is that you will be hearing the busses come and go. Yea even at night. Other than that I love the place. The area is a bit dirty but I think it’s all around.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Out of there way to please .

This is hidden behind Ado bus station. Pleasant stay .Seniors and climbing up to 3 rd fl room was not going to happen. Janet went out of her way to accommodate us. Even moving items stored in an unused ground floor room so we wouldn’t have to climb the stairs. Well cared for hotel very clean most part not too much noise considering the bus traffic. When in Mexico in town center any town has Wifi was spotty but we did get by. Overall nice hotel great staff even owner was very nice .
Stayed 2 nights in Dec 2024

10/10 Excellent

Claudia Itandehui

Liked: Cleanliness, amenities, property conditions & facilities
Está muy bien ubicado atrás de la estación de autobuses ADO y fácil acceso a trasporte colectivo. Además el lugar muy lindo y súper agradable, si regresaría y lo recomiendo.
Stayed 3 nights in Jun 2025

8/10 Good

Sachiko

Liked: Cleanliness, staff & service, amenities
設備は古いのですが、部屋は清潔でした。部屋は大変広く開放感があります。シャワーのお湯の量は良かったのですが、温度は低かったです。スタッフは大変親切で感じが良かったです。
Stayed 2 nights in Mar 2025

2/10 Terrible

steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel

Excelente hotel !! Camas cómodas regaderas estupendas !! La atención de Omar muy amable al recibirte, atrás del ADO TULUM !! Muy limpio su decoración de muy buen gusto !! Nos encantó !!
Stayed 1 night in Mar 2025

8/10 Good

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien menos la atención inicial y lo peor el ruido que pasa los cuartos y no deja dormir a quienes tienen el sueño liviano
Stayed 2 nights in Mar 2025

10/10 Excellent

Erika Ivonne

Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el servicio, sobre todo el del recepcionista Omar ya que tan pronto necesitamos algo nos ayuda
Stayed 1 night in Jan 2025

2/10 Terrible

Ireri

Stayed 1 night in Dec 2024

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio, el lugar y todo fue maravilloso.
Stayed 1 night in May 2024

4/10 Poor

miguel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Me hicieron sentir incómodo,en la forma de resolver un pequeño incidente que tuvimos.Creo que carece de experiencia la gestión.tuve que escuchar hasta amenazas,de llamar a la policía.pienso que en un hotel,los incidentes se resuelven de otra manera.Ah y la relación precio calidad tampoco es buena