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Eterna Tulum

3.5 star property
Clothing-optional hotel with rooftop terrace and spa services

Choose dates to view prices

Photo gallery for Eterna Tulum

Outdoor pool, open 7:00 AM to 11:00 PM, pool loungers
Interior detail
Hallway
Building design
Hallway
Eterna Tulum offers a relaxed atmosphere and genuine Mexican hospitality. Enjoy a hot stone massage, rooftop terrace, or poolside bar. Free in-room WiFi, cycling, and Tex-Mex dishes at Perpetua restaurant. Just minutes from the Mayan Ruins.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Pool
  • Laundry
  • Air conditioning

Room options

Check availability for these dates

Tonight

Sept 14 - Sept 15
Check availability for tonight Sept 14 - Sept 15

Tomorrow

Sept 15 - Sept 16
Check availability for tomorrow Sept 15 - Sept 16
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool

Junior Suite Pool

Junior Suite Pool

Highlights

Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Pool

Deluxe Pool

Deluxe Pool

Highlights

Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Kitchenette
Fridge
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe

Deluxe

Deluxe

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
Hypo-allergenic bedding
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Plus Pool

Suite Plus Pool

Suite Plus Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Plus

Deluxe Plus

Deluxe Plus

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Located in La Veleta, a neighbourhood in Tulum, Eterna Tulum is near theme parks and near a boardwalk. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Xel-Há Park and Holistika Art Walk are also worth visiting. Snorkelling and water tubing offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and cave exploring nearby.
Visit our Tulum travel guideOpens in a new window
Map
Calle Cobá Manzana 44 Lote 001 La Veleta, 001, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 7 min drive - 5.3 km
  • Gran Cenote - 7 min drive - 6.1 km
  • Tulum Beach - 9 min drive - 8.1 km
  • Tulum Mayan Ruins - 11 min drive - 7.4 km
  • Playa Paraiso - 11 min drive - 7.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive

Restaurants

  • ‪Raum Gallery - ‬8 min walk
  • ‪Los Morros Veleta - ‬8 min walk
  • ‪Jungle Jax - ‬4 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬7 min walk
  • ‪Vaivén - ‬6 min walk

About this property

Eterna Tulum

Hotel near Tulum Mayan Ruins
At Eterna Tulum, you can look forward to a swim-up bar, a poolside bar and a rooftop terrace. Adventurous travellers may like the cycling at this hotel. Treat yourself to a hot stone massage or other spa services. The on-site Tex-Mex cuisine restaurant, Perpetua, offers breakfast, brunch, lunch, light fare and al fresco dining. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a coffee shop/cafe and a garden.
Other perks include:
  • An outdoor pool, along with sunloungers and a swim-up bar
  • Free self-parking and extended parking
  • Limo/town car service, bike hire and express check-out
  • Express check-in, multilingual staff and concierge services
Room features
All rooms are individually furnished, and feature comforts such as heated floors and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries
  • Wardrobes/cupboards, heated floors and kitchenettes

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Perpetua

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • 4 steps to reach entrance
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Built in 2021
  • Communal living room
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Electric bike charging
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 400
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 18 and younger are not allowed at this property; all guests older than 18 are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2000 per accommodation, per stay
  • Service fee: MXN 20 per accommodation, per night
  • A damage deposit of MXN 2000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 3000 per vehicle (one-way, maximum occupancy 5)
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 71774021

We should mention

Clothing is optional at this property
Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
Guests under 18 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Eterna Tulum Hotel
Eterna Tulum Tulum
Eterna Tulum Hotel Tulum

Frequently asked questions

Does Eterna Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 11:00 PM.

Is Eterna Tulum pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Eterna Tulum?

Self-parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Eterna Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of MXN 400 (subject to availability).

What time is check-out at Eterna Tulum?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Eterna Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3000 per vehicle applies.

Where is Eterna Tulum located?

Located in La Veleta, this hotel is within a 15-minute walk of Hospital de Tulum and Holistika Art Walk. Dos Aguas Park and Hunab Lifestyle Center are also within 3 miles (5 km).

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