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Delek Tulum

4.0 star property
Travelers soak up tropical warmth during the day at this retreat, then unwind with cocktails as the sun sets over the shoreline

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Delek Tulum offers sunny days and beachfront relaxation. Guests can sunbathe on the terrace or book a rejuvenating massage. The property features an outdoor pool, garden, and Tatewari restaurant serving local cuisine with options for children.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

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Room options

View all photos for Master Suite Ocean view

Master Suite Ocean view

Master Suite Ocean view

7.4 out of 10
Good
(3 reviews)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Separate bedroom
Separate bath and shower
Hairdryer
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Garden View

Superior Garden View

Superior Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Separate bath and shower
Hairdryer
Private bathroom
Bathrobes
  • Garden view
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite Oceanfront big terrace

Master Suite Oceanfront big terrace | Beach/ocean view

Master Suite Oceanfront big terrace

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free extra futon mattress
Separate bedroom
Separate bath and shower
Hairdryer
  • Sea view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite Oceanfront Beach Terrace

Master Suite Oceanfront Beach Terrace

Master Suite Oceanfront Beach Terrace

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free extra futon mattress
Separate bedroom
Separate bath and shower
Hairdryer
  • Beach view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Small Cabanas Partial Ocean view

Small Cabanas Partial Ocean view

Small Cabanas Partial Ocean view

8.0 out of 10
Very good
(1 review)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
  • Partial ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Room, 1 Queen Bed, Garden Area

Junior Double Room, 1 Queen Bed, Garden Area | View from room

Junior Double Room, 1 Queen Bed, Garden Area

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Separate bedroom
Hairdryer
Private bathroom
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard room, Limited view

Standard room, Limited view

Standard room, Limited view

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Located in Zona Hotelera, a neighbourhood in Tulum, Delek Tulum is near theme parks and on the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Windsurfing and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and ecotours nearby. Visit our Tulum travel guide
Map
Carretera Tulum - Boca Paila km 7, Tulum, QROO, 77780

What's nearby

  • Colorful sunset over Tulum beach, Mexico, Shutterstock ID 664142827, Purchase Order: -
    Tulum Beach
    3 min walk - 0.3 km
  • Paradise Beach also called Playa Paraiso at sunrise - beautiful and tropical caribbean coast at Tulum in Quintana Roo, Riviera Maya, Mexico; Shutterstock ID 747317032
    Playa Paraiso
    11 min drive - 8.2 km
  • Tulum Mayan Ruins which includes a ruin
    Tulum Mayan Ruins
    17 min drive - 14.5 km
  • Ven a la Luz Sculpture
    1 min walk - 0.0 km
  • Las Palmas Public Beach
    10 min drive - 7.4 km

Getting around

  • Tulum Intl. Airport (TQO)
    58 min drive

Restaurants

  • Rosa Negra Tulum
    4 min walk
  • ARCA
    5 min walk
  • The Coffee
    2 min walk
  • Mia Restaurant & Beach Club
    4 min walk
  • Tacos Papi
    1 min walk

About this property

Delek Tulum

Upscale hotel near Tulum Beach
Consider a stay at Delek Tulum and take advantage of a beach bar, a poolside bar and a terrace. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining and beach massages. Treat yourself to a deep-tissue massage or other spa services. The on-site local cuisine restaurant, Tatewari, offers breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a bar.
Other perks at this hotel include:
  • An outdoor pool, along with sunloungers
  • Free self-parking
  • Continental breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • A free beach club on-site, scooter hire and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All rooms are individually furnished, and offer comforts such as air conditioning and bathrobes, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Hairdryers and shampoo
  • Decks/patios and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to noon for a fee: USD 19 to 19 for adults and USD 16 to 16 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tatewari

Things to do

  • Beach yoga
  • Bicycle rentals
  • Free beach club
  • Outdoor pool
  • Scooter/moped rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Prenatal massages
  • Sports massages

Accessibility

  • No lift

More

  • Communal living room
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Deposit is payable by bank and is due within 72 hours of booking the reservation.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100, per pet, per stay, plus a deposit of USD 100 per stay
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 19 to 19 for adults and USD 16 to 16 for children
  • Airport shuttle fee: USD 185.60 per vehicle (return, maximum occupancy 5)
  • Airport shuttle fee per child: USD 185.60 (return), (from 1 to 18 years old)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Late check-out fee: USD 100 (subject to availability)
  • Service fee: USD 19 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Delek Tulum Hotel
Delek Hotel
Delek Tulum Hotel
Delek Tulum Tulum
Delek Tulum Hotel Tulum
Delek Tulum located at the party zone

Frequently asked questions

Does Delek Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

Is Delek Tulum pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a deposit of USD 100 per stay and a fee of USD 100 per pet, per stay.

How much is parking at Delek Tulum?

Self-parking is free at this property.

What time is check-in at Delek Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Delek Tulum?

Checkout is at 11:00 AM. Late checkout is available for USD 100 (subject to availability).

Does Delek Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 185.60 per vehicle applies.

Where is Delek Tulum located?

Nestled on the beach, this Zona Hotelera hotel is just steps away from Ven a la Luz Sculpture and Tulum Beach. Sian Ka'an Biosphere Reserve and Tulum National Park are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Delek Tulum Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 269 out of 353 reviews
Rating 8 - Good. 44 out of 353 reviews
Rating 6 - Okay. 22 out of 353 reviews
Rating 4 - Poor. 10 out of 353 reviews
Rating 2 - Terrible. 8 out of 353 reviews

Reviews

10/10 Excellent

Asi

Liked: Cleanliness, amenities, property conditions & facilities
Having visited Tulum on multiple occasions, I can confidently state that Delek Hotel consistently stands out as a premier accommodation choice. The establishment is characterized by its exceptional tranquility and meticulous cleanliness, contributing to a serene and peaceful atmosphere. Highly recommend
Stayed 4 nights in Feb 2026

10/10 Excellent

Dylan Wallace

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing.
Stayed 2 nights in Dec 2025

8/10 Good

Teelah

Liked: Cleanliness, property conditions & facilities
Very nice ambiance. Staff was really nice. Great hotel for couples. The only thing I wish they had was a mirror and a tv in the room. The bathroom smelled awful as well.
Stayed 3 nights in Jan 2026

8/10 Good

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Great service, chill vibes to relax in the beach. Noisy at night time due to the restaurant/clubs. But prime location its in the middle of the ave.
Stayed 3 nights in Jan 2026

10/10 Excellent

neil brian

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, the drinks and food mixed with the ambience was next level. Peaceful and pet friendly. Lost my wallet in the middle of the night with about 200 people around and it was turned into security with nothing missing. I can’t say enough good things about the experience. The worst part of this trip was having to leave. We will definitely be coming back.
Stayed 5 nights in Jan 2026

10/10 Excellent

Atra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and our room design and view, beautiful beach with white sand. No seaweed excellent service, food and drink quality. Friendly and super nice staff. Was our first time in Tulum and had the most wonderful experience.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly friendly and helpful and the room was absolute paradise. This was the first vacation stay that I wasn't ready to come home from. Will 100% recommend.
Stayed 7 nights in Dec 2025

10/10 Excellent

STEPHANY

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service! Beautiful breathtaking rooms with a view.
Stayed 2 nights in Nov 2025

10/10 Excellent

dagmy

Liked: Cleanliness, amenities
It was well maintained… people very polite, respectful…
Stayed 3 nights in Oct 2025

8/10 Good

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Upon arrival, the service was incredibly friendly from the start. They even dressed room to celebrate my birthday The staff are extremely accommodating. The location is situated near clubs and restaurants. Partial ocean view room was lovely, the daily coffee/tea they bring to your room in the morning is such a nice touch! Breakfast on the beach was amazing. I'd go back again when visiting Tulum
Coffee in the morning!
Breakfast in the beach
Stayed 3 nights in Nov 2025

10/10 Excellent

Klaudia

Liked: Cleanliness, staff & service, amenities
Our stay at Delek was perfect from start to finish. The hotel knew straight away we were in Tulum to celebrate my birthday and went above and beyond to accommodate and celebrate us. We were offered a free room upgrade which was so fabulous however both rooms were equally beautiful and spotless and had the true Tulum feel. The restaurant/beach staff couldn’t have been nicer. The food and drinks were excellent and access to all big clubs/restaurants was so easy, it really is the perfect location. We can’t wait to come back
Stayed 11 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Best hotel with great staff and great rooms
Stayed 3 nights in Apr 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited recently for 6 times in Tulum . This is our destination every year for anniversary and birthday celebrations. We loved everything, staff is great , Camila at the host desk is absolutely sweetheart. Food is always delicious and drinks on top . They made sure that anniversary and husband birthday was acknowledged.The experience is always amazing . Thank you Delek ♥️
Stayed 6 nights in Oct 2025

10/10 Excellent

Flodjor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 5 nights in Mar 2025

10/10 Excellent

yasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Had an awesome relaxing girlfriend getaway. The staff from check in to the beach services were great.the room was beautiful
Stayed 3 nights in Mar 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, the staff and service is amazing and the restaurant is delicious.
Stayed 3 nights in Jun 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay since the moment we arrived, the hotel is absolutely beautiful and such a great design. The staff, especially Kat and Steph were amazing and welcoming us like old friends. Cleaning crew put cute birthday decorations as a surprise. The beach club staff super quick and friendly. Great location with the walks to each of the opposite sides of the beach. We had all the places accessible to us by walking on the beach. Had a great time celebrating Delek’s Bday weekend with sick music and great people which was one of the highlights of our stay. I do have to say, they send out a note that it’s a loud location and there will be noise. Unfortunately, I underestimated it because the noise from all of the restaurants, hotels around was insane. Till 2am we had a sound party in our room every night. But we still had such a good time, even the noise didn’t ruin our stay, we just stayed up longer and slept in the morning. Note to the staff, please fix a hole in the roof as it was dripping when it rained and got onto our clothes and suitcase. Thanks for having us and we will definitely be back hopefully sooner than later.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jessick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the beautiful rooms and location of Delek. It's at the center of everything and close to the buzzworthy restaurants. It is loud at night because of this, but it didn't bother us. The beachfront is a dream.
Stayed 3 nights in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of town and perfect proximity to the beach and fine dining, while also feeling like the quintessential Tulum experience one would expect regarding the aesthetic of the hotel itself.
Stayed 1 night in Aug 2024

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely magical and the staff are so nice and welcoming, this place is definitely the one if you are looking for a perfect getaway!!
Stayed 7 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good on hotel zone.

Overall good but little bit expensive. They charged extra costs at the welcome desk. Rooms and meals are good quality.Nice beach area.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend staying here! Great location and accommodations. Staff was extremely friendly and helpful as well! Room was great and air conditioned. Front desk was extremely responsive when texted for requests. Excellent food too!
Stayed 3 nights in Jun 2024

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, we could walk from our beach front room to taboo, the jungle gym, other nice restaurants. Hotel was peaceful and quiet at night.
Stayed 3 nights in Jun 2024

10/10 Excellent

natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, we came here for our anniversary and it was perfect for what we were looking for easy access to beach, near other restaurants. Great food and DJ by the pool on Friday and Saturday. The staff was great and very attentive. Overall great stay.
Stayed 4 nights in Sep 2023

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay right in the center of the action on Tulum beach. Perfect intersection of serene and hip. Gorgeous beach club with great cocktails and snacks
Stayed 1 night in Feb 2024