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Central Park Tulum by Los Amigos

3.0 star property
Hotel in Tulum with 2 outdoor pools and full-service spa

Photo gallery for Central Park Tulum by Los Amigos

2 outdoor pools
Couples treatment room(s), sauna, hot tub, steam room
Restaurant
Premium bedding, in-room safe, iron/ironing board, free cots/infant beds
LED TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Pool
  • Kitchen
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Panoramic Penthouse, 3 Bedrooms, Private Pool

Panoramic Penthouse, 3 Bedrooms, Private Pool | Terrace/patio

Panoramic Penthouse, 3 Bedrooms, Private Pool

Highlights

Balcony or patio
Separate dining area
Private pool
Free cots/infant beds
Kitchen
Fridge
LED TV
Premium bedding
  • 335 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Standard Studio, 1 King Bed

Garden view

Standard Studio, 1 King Bed

Highlights

Balcony or patio
Separate dining area
Free cots/infant beds
Kitchen
Fridge
LED TV
Premium bedding
Ceiling fan
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Calle 6 Sur, entre Calle 3 y 4 Sur, Tulum, ROO, 77780

What's nearby

  • Tulum National Park - 5 min drive - 4.6 km
  • Tulum Beach - 8 min drive - 7.4 km
  • Las Palmas Public Beach - 8 min drive - 6.0 km
  • Tulum Mayan Ruins - 9 min drive - 6.7 km
  • Playa Paraiso - 10 min drive - 6.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 38 min drive

Restaurants

  • ‪Sukhothai - ‬11 min walk
  • ‪El Camello Jr - ‬11 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬11 min walk
  • ‪Vaivén - ‬10 min walk
  • ‪La Consentida - ‬5 min walk

About this property

Central Park Tulum by Los Amigos

Hotel near Tulum Mayan Ruins
At Central Park Tulum by Los Amigos, you can look forward to a terrace, a garden and laundry facilities. Treat yourself to a Thai massage, a body treatment or reflexology at the on-site spa. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools
  • Free self-parking
  • A round-trip airport shuttle (surcharge), access to a nearby health club and concierge services
  • Massage treatment rooms, smoke-free property and a front desk safe
Room features
All guest rooms at Central Park Tulum by Los Amigos offer comforts, such as premium bedding and separate dining areas, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Balconies or patios, separate dining areas and kitchens

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • 2 outdoor pools
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • No lift

More

  • 3 floors
  • 7 buildings
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area

More

  • Ceiling fan
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from 28 July 2022 to 27 July 2024 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 250 per vehicle (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property is professionally cleaned

We should mention

This property does not have any lifts
Reservations are required for massage services, spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 17 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Central Park Resort Tulum
Central Park Tulum
Central Park Resort Spa Tulum
Central Park Tulum by Los Amigos Hotel
Central Park Tulum by Los Amigos Tulum
Central Park Tulum by Los Amigos Hotel Tulum

Frequently asked questions

Does Central Park Tulum by Los Amigos have a pool?

Yes, this property has 2 outdoor pools.

Is Central Park Tulum by Los Amigos pet-friendly?

No, pets are not allowed at this property.

How much is parking at Central Park Tulum by Los Amigos?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Central Park Tulum by Los Amigos?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Central Park Tulum by Los Amigos?

Checkout is at 11 AM.

Does Central Park Tulum by Los Amigos provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 250 per vehicle applies.

Where is Central Park Tulum by Los Amigos located?

Located in La Veleta, this spa hotel is 0.9 mi (1.4 km) from Hospital de Tulum and 2.9 mi (4.7 km) from Tulum Beach. Dos Aguas Park and Holistika Art Walk are also within 1 mile (2 km).

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Central Park Tulum by Los Amigos Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 139 out of 221 reviews
Rating 8 - Good. 49 out of 221 reviews
Rating 6 - Okay. 15 out of 221 reviews
Rating 4 - Poor. 10 out of 221 reviews
Rating 2 - Terrible. 8 out of 221 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert Henry

Liked: Cleanliness, amenities, property conditions & facilities, communication
I will be back! Onsite spa & gym top quality, resort is 5 star cleanliness. Everything needed walking distance. Recommend small rental car for full experience in Tulum, most attractions within 15 minute drive. Mopeds and bicycles only for the very brave. Park the car & take the $10 taxi home if you want some drinks (:
Stayed 7 nights in Dec 2021

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
The Penthouse does NOT disappoint! The entire space was beautiful, 3 story gym, Thai restaurant and ambiance was great, the grounds were well kept. There is no elevator, so pack light. The roads in the area are not paved, without street lights, don’t recommend being off grounds after dark. Need a cab to get to the beach, about 15 minute ride $24 dollars each way. About 1.5hrs from the airport.
Stayed 4 nights in Nov 2021

10/10 Excellent

Angel

Liked: Amenities, property conditions & facilities, communication
Good service
Stayed 5 nights in Oct 2021

10/10 Excellent

ELIZABETH, lawrenceville

Liked: Cleanliness, amenities, property conditions & facilities, communication
el gym y el spa
Stayed 4 nights in Oct 2021

10/10 Excellent

Sabrina del carmen

Liked: Amenities, property conditions & facilities, communication
Stayed 3 nights in Sep 2021

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities, communication
This Resort was amazing! Definitely will go back and stay at this place again. Close to the Tulum ruins and local markets, restaurants and bike rentals. Only thing is rent a car or get on a colectivo because taxis are way over priced even with the front desk trying to help you out for service.
Stayed 7 nights in Aug 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Overall, this was a decent hotel. The gym is probably the main draw as it is pretty impressive. However, even with very few guests there, because they only have 2 treadmills, it wasn't easy to get to use it. The pool is mainly decorative, and basically nobody uses it as it's very shallow and narrow. So if you like hanging out by the pool this is not the place for you. The main problem I had with my stay was that I accidentally booked the wrong date on the hotel (I had a overnight flight so that threw me off). I booked 2 weeks ahead of time and contacted both the hotel and Expedia the very next day. I had also booked the penthouse suite. If I had accidentally booked a studio, I might not have cared that much. After hours of talking to Expedia and the hotel, they basically both told me they were not going to do anything for me and it was my mistake and I'd have to eat the cost. I told them I was willing to change dates, get credit. Anything so I didn't lose the 280 dollars I spent for a penthouse suite I wasn't going to be there to use. In conclusion, this is a small brand hotel that doesn't really care about customer service and if they won't do anything about my mistaken booking, I don't feel they would be very accommodating about anything else. In general, I'd avoid this place and also avoid booking anything with expedia as their customer support after you make a booking is basically non-existent.
Stayed 3 nights in Aug 2021

2/10 Terrible

Sandra

Stayed 2 nights in Aug 2021

10/10 Excellent

mark

Liked: Cleanliness, room comfort, communication

Cute diamond in the rough

Very good place for the price. Dirt road to get there, but once there it is very nice. The ocean side bohemian-chic area is a short drive away.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, communication
Broken door lock. Blood on sheets. Frequent power issues. Construction every morning, impossible to sleep and noisy above. left hotel early and lost money booked another place.
Stayed 3 nights in Jul 2021

8/10 Good

Montae Londale

Stayed 4 nights in Jul 2021

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Amenities
The property looked nice and seemed to have a nice pool, which we didn't use. However, it was an open pool area with no shade at all. The room was relatively clean, but had deep black scratches all over the white nightstands. In addition, the garbage in the kitchen was left completely full when we checked in. The worst part about the room was the shower. It had very low pressure and it would take a very long time to get it to hot. The water was also very difficult to adjust and we had to keep playing with the temperature as it just kept going from cold to very hot - it was challenging to find the middle point. On the 2nd day of our trip, the electricity completely went out and we had no air conditioner on a very hot and humid day. Additionally, the water pressure was non-existent, the water was barely trickling and in the middle of my shower, the water completely stopped and I couldn't even finish the shower. The management told us it would take 30 min to restore electricity, but it actually took about 5 hours. Finally, the only restaurant and bar they had in the hotel, wouldn't open until 3 pm, which was very inconvenient. Very disappointed with this hotel, as well as the experience.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved this resort !! The staff was so kind and friendly, and the cleanliness of the resort was awesome. The only thing that was not so great was the pressure of the water from the shower and how the temperature of the shower would go from really hot to cold. The gym was phenomenal and so is the juice bar. The restaurant on site is so delicious (Thai food) I couldn’t get enough of it. They clean the pool and resort daily so swimming in the pool was enjoyable. I will definitely book here again in the future.
Stayed 5 nights in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities, communication
Poor communication, poor service, property management not accommodating. No hot water, maintenance issues. Expedia Customer Service not helpful at all. Expedia has ignored my responses. Expedia is the worse
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Not worth it only nice attraction is the hydrotherapy
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property is just so beautiful. It’s trees all over and the layout with the pools and fountain just makes it such a zen environment. If you’re looking for a calm, quiet, and relaxing stay in Tulum, this is your place. Only thing my sister and I didn’t like was the lack of hot water from the shower. I guess because the weather is hot, they figured hot water wasn’t needed but we would have liked the option. Other than that, everything was great. There’s always a concierge at the front to answer any questions and our room was cleaned every day. Everyone is so friendly and willing to help. Of course I can’t forget my absolute favorite part of this stay: the spa! It has a hot tub, sauna, steam room, bucket showers and so much more. Always much needed after a day of exploring Tulum and doing fun activities.
Stayed 4 nights in Jun 2021

4/10 Poor

Felipe

Disliked: Cleanliness

Insectos

A pesar de estar limpio el cuarto encontramos tres cucarachas en un lapso de 12 horas. Fue muy incómodo dormir sabiendo que estábamos compartiendo la habitación con ese tipo de insectos. Me parece es más un tema de fumigación que de limpieza.
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 4 nights in Jun 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Muy bonito hotel y con increíble restaurante thai

El hotel está muy bien , la habitación grande y tienen el mejor restaurante Thai de Tulum la verdad ! Increíble
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Avoid going to this property! I gave my ID for incidental charges, and they lost it. I was forced to travel back to the US with not ID. There is no front desk that can help when you need it, there is a “concierge” person who is not on site 24/7. I would recommend staying at a more traditional style hotel. There is only one restaurant on the property that only offers lunch and dinner, so breakfast options become a commute to another restaurant. Most excursion shuttles will also not meet you at this hotel and you have to travel to the Super Aki supermarket which is 1.5m away. The water smells bad here and the shower pressure is almost a light drip. Really avoid going here.
Stayed 4 nights in Jun 2021

6/10 Okay

Pablo

Liked: Cleanliness
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
We went in May 2021 and it was calm. Not too many other people staying there it seemed. So, there was a lot of privacy. The spa is phenomenal and the restaurant has good Thai food. Breakfast is not included. Bring plenty of cash because taxi is the only way to get around unless you rent your own vehicle, bike, moped.
Stayed 4 nights in May 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, communication
Big and spacious rooms in great condition. The location of this property is under development. Expect non-paved roads, dust, industrial trash in surrounding areas, and overpriced Thai restaurant on site.
Stayed 2 nights in Apr 2021