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Hotel Cabañas Tulum Beach Hotel & Spa

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Featured image
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
Outdoor pool, open 7:00 AM to 8:00 PM, pool loungers
Terrace/patio

Overview of Hotel Cabañas Tulum Beach Hotel & Spa

Hotel Cabañas Tulum Beach Hotel & Spa

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationTulum Beach1 min walk
  • Popular LocationPlaya Akun7 min drive
  • Popular LocationSFER IK17 min drive
  • AirportTulum, Quintana Roo (TUY)31 min drive

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About this area

Tulum

Located in Tulum, Hotel Cabañas Tulum Beach Hotel & Spa is on the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Sian Ka'an Biosphere Reserve and Tulum National Park. Tulum Monkey Sanctuary and LabnaHa Ecopark Adventures are also worth visiting. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with cave exploring and skydiving.
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Map
Popular Location

What's nearby

  • Tulum Beach - 1 min walk
  • Playa Akun - 7 min drive
  • SFER IK - 17 min drive
  • Las Palmas Public Beach - 23 min drive
  • Playa Paraiso - 26 min drive

Restaurants

  • Ziggy Beach Restaurant — 1 min walk
  • FRESCO'S — 1 min walk
  • Casa Banana - 9 min walk
  • La Eufemia - 11 min walk
  • Hartwood - 13 min walk

About this property

Hotel Cabañas Tulum Beach Hotel & Spa

Ocean-view hotel with a beach bar, near Tulum Beach
Spend the day playing on the beach then return to dine at one of Hotel Cabañas Tulum Beach Hotel & Spa's 2 restaurants. All 24 rooms offer free WiFi, room service and rainfall showerheads. Other amenities available to guests include coffee makers, free bottled water and in-room massages.
Hotel Cabañas Tulum Beach Hotel & Spa offers 24 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.
An outdoor pool and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 1 beach bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Free bike hire
  • Outdoor pool
  • Spa services
  • Hot tub
  • Yoga classes

Conveniences

  • Gift shop/newsstand
  • Library
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Outdoors

  • Beach loungers
  • Beachfront location
  • Free beach cabanas
  • Pool sunloungers

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs
  • Wheelchair-accessible parking

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Renovated entire property – October 2019
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 14 and younger are not allowed at this property; all guests older than 14 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 220 per room (roundtrip)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Air conditioning is only offered from 7 PM - 7 AM.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 14 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cabañas Tulum Hotel
Cabañas Hotel
Cabañas Tulum
Cabanas Tulum Hotel Tulum
Cabanas Hotel Tulum
Tulum Cabanas Hotel
Cabañas Tulum
Cabanas Tulum & Spa Tulum
Hotel Cabañas Tulum Beach Hotel amp; Spa
Hotel Cabañas Tulum Beach Hotel & Spa Hotel
Hotel Cabañas Tulum Beach Hotel & Spa Tulum
Hotel Cabañas Tulum Beach Hotel & Spa Hotel Tulum

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 84 out of 139 reviews
5 - Excellent 60%
Rating 4 - Good. 47 out of 139 reviews
4 - Good 34%
Rating 3 - Okay. 4 out of 139 reviews
3 - Okay 3%
Rating 2 - Poor. 4 out of 139 reviews
2 - Poor 3%
Rating 1 - Terrible. 0 out of 139 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.6/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities
Write a review

3/5 Okay

Travelled with group
Liked: Cleanliness, property conditions & facilities
Overall not a bad experience. The hotel had one pool only which was facing back of the hotel. Rooms were cleaned daily. Breakfast was good but the drinks and cocktails were very watered down wasn’t a big fan of the drink choices.
Stayed 5 nights in Jun 2021

5/5 Excellent

Stayed 4 nights in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a pleasure to stay at this hotel! The staff and service was always top notch. Staff was very friendly, informative, ready to assist my husband and I with all requests. Our room had everything we needed! The private rooftop decks were a perfect end to our days.The beach was perfect!! Location was everything. We often walked to our dinner reservations. Now I have to admit when I read the breakfast was included I did not expect the quality, freshness, taste that both fresco and ziggys offered!! I was so pleasantly surprised. I loved the healthy options to start our days! The steak at ziggy's is now one of my top 5 steaks I've eaten. It was everything we needed. Perfect to relax and enjoy a lovely vacation. Thank you to all who made our stay so memorable! Front desk was always ready to offer their knowledge and their suggestions were awesome each time. If you stay here don't hesitate to ask them for recommendations, tips, or help with anything.
Stayed 3 nights in Mar 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff goes above & beyond to make any accommodation. They are super friendly. Well knowledgeable of the area, places that should visit and restaurant that should dine at. They’d coordinate a tour, cab, dinner reservations, to transfers transport. Love the place. If you are of those that like watching TV their rooms don’t have a TV. I didn’t need it, I realized 3 days after. There’s so much to do that you don’t want to waste your time watching tv. Thanks to Alejandría and Lorena at the front desk our trip was memorable.
Stayed 4 nights in Feb 2021

4/5 Good

Liked: Staff & service
Great location, but room needed some updating.
The location is excellent. Food was great! Beach was amazing. Staff was very friendly. The downside- The hot water took forever to work and we couldn’t get the shower to turn on. The hand sprayer worked but was located in the most awkward place. Would spray everywhere into the bathroom so I had to hold it while the water heated up or turn it to spray into the window. The upstairs needed new paint, looked a little moldy by the hot tub.
Stayed 3 nights in Feb 2021