All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The bad: room was a little dusty and there was some small damage to the wood floors.
The good: everyone was very polite and friendly, communications were great. Ev erything was within walking distance.
Paul
Stayed 2 nights in May 2024
2/10 Terrible
Gopal
26 May 2024
Gopal
Stayed 2 nights in May 2024
Response from Life Suites on 27 May 2024
Thank you for your feedback. We're very sorry to hear that your experience did not meet your expectations. We take all reviews seriously and would like to understand what went wrong so we can address the issues and improve our services. Please reach out to us directly so we can discuss your concerns.
We arrived by train to go see a blue jays game but didn’t know what to do with our overnight bags. We called the life suites (where we did have a reservation) and they let us store our bags in our room while they finished housekeeping. We got upgraded to a 2 bedroom suite (there were 4 of us) and had a lovely stay. The suite was immaculate! And to top it off the jays won their game
9-3. Thank you so much. We’ll be back!
Mrs Cindy J
Stayed 1 night in May 2024
Response from Life Suites on 23 May 2024
Thank you for your fantastic review! We're thrilled to hear you had a great stay and enjoyed the upgrade. It's wonderful that we could assist with your bags, and we're glad the suite met your expectations. Congratulations on the Jays' win! We look forward to welcoming you back soon.
I really liked the security, felt safe the whole time. Would have liked a balcony, but the view was great!
Harmony
Stayed 1 night in May 2024
Response from Life Suites on 21 May 2024
Thank you so much for your 5-star review! We're thrilled to hear that you had a fantastic stay with us. Your positive feedback means a lot to our team. We look forward to welcoming you back for another great experience in the future! We offer multiple types of suites, with and without balcony for your stay. We are sorry to hear that you were unable to pick the option of suite with balcony options.
Strange low touch experience that was not adequately explained prior to my reservation. Annoying online check in procedures etc. Room was in bad shape with, among other things, broken fixtures in the bathroom.
Edward
Stayed 1 night in May 2024
Response from Life Suites on 14 May 2024
We apologize for the unexpected experience you had during your stay and any inconvenience caused by our online check-in procedures.The pre arrival link is shared at the time of booking with the guest to have a seamless check in experience with zero hassle. Your feedback is essential to us, and we'll take immediate steps to ensure better communication and a smoother check-in process for future guests. Additionally, we're sorry to hear about the issues with the fixtures in the bathroom. Rest assured, we'll address these promptly to improve the quality of our accommodations. We appreciate your understanding and hope to have the chance to provide you with a much-improved experience in the future.
Well spotted for a weekend escape. Nice view on downtown Toronto.
Jean Michel
Stayed 2 nights in May 2024
Response from Life Suites on 16 May 2024
Thank you for your 5-star review! We're thrilled to hear that you enjoyed your weekend escape with us and that you appreciated the nice view of downtown Toronto. We hope to welcome you back for another great stay in the future!
A clean cozy suite with CN tower view from the balcony. Totally worth it!
Gurpreet
Stayed 1 night in May 2024
Response from Life Suites on 14 May 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay in our clean and cozy suite, and that the CN Tower view from the balcony added to your experience. It's fantastic to know that you found it totally worth it! We appreciate your feedback and hope to welcome you back again soon.
4/10 Poor
Francesca
13 May 2024
Not very helpful concierge after we had a problem with our car.
Nice appartement with all you need , we did have trouble understanding concierge and parking spot paid for was not ideal for a large SUV we wr on the 35th floor nice view
but for someone who is not to tech savy it is a lot of things to fill in prior and after your stay online ...
Met our expectations and more! So close to Roger’s Centre which was the best part, we were out of our seats and walked back within 10 minutes!
Wendy
Stayed 1 night in May 2024
Response from The Lifesuites on 12 May 2024
Hi Wendy,Thank you so much for awarding us with a perfect 5/5 star rating for your recent stay! Your feedback is invaluable to us and we're thrilled to hear that you had a fantastic experience with us.
4/10 Poor
Joel
7 May 2024
Liked: Property conditions & facilities
Joel
Stayed 1 night in May 2024
Response from Life Suites on 8 May 2024
We're sorry to hear that your experience didn't meet your expectations. We value your feedback and would like to understand more about what went wrong during your stay so we can improve. Please feel free to reach out to us directly with any specific concerns you may have. We appreciate your input and hope to have the opportunity to make things right for you in the future.
We're sorry to hear that your experience didn't meet your expectations. We value your feedback and would like to understand more about what went wrong during your stay so we can improve. Please feel free to reach out to us directly with any specific concerns you may have. We appreciate your input and hope to have the opportunity to make things right for you in the future.
Hi Yvonne,Thank you so much for awarding us with a perfect 5/5 star rating for your recent stay! Your feedback is invaluable to us and we're thrilled to hear that you had a fantastic experience with us.
Check in and out process were seamless. The location was clean and exactly what was advertised.
Sandra
Stayed 1 night in May 2024
Response from The Lifesuites on 12 May 2024
Hi Sandra,Thank you so much for awarding us with a perfect 5/5 star rating for your recent stay! Your feedback is invaluable to us and we're thrilled to hear that you had a fantastic experience with us.
Very clean and excellent location. Only issue we had was bedding, such as pillows, comforter and mattress could be little better compared to the high scale property.
Sudarson
Stayed 3 nights in Apr 2024
10/10 Excellent
Johnny
2 May 2024
Johnny
Stayed 1 night in Apr 2024
Response from Life Suites on 23 May 2024
Thank you for the glowing 5-star review! We're thrilled to hear that you enjoyed your stay with us. Looking forward to welcoming you back soon!
We're delighted to receive your 5-star review! Thank you for choosing to stay with us and for taking the time to share your positive experience. We're thrilled to hear that you had a great stay. If you ever find yourself in the area again, we'd be more than happy to welcome you back. Thanks again for your kind words
10/10 Excellent
Lawrence
1 May 2024
Very clean and well equipped.
Lawrence
Stayed 2 nights in Apr 2024
Response from Life Suites on 2 May 2024
Thank you for your wonderful review! We're thrilled to hear that you found our accommodation very clean and well-equipped. Providing a comfortable and convenient experience for our guests is our top priority, and we're delighted that we succeeded during your stay. We hope to welcome you back again in the future.
We're delighted to receive your 5-star review! Thank you for choosing to stay with us and for taking the time to share your positive experience. We're thrilled to hear that you had a great stay. If you ever find yourself in the area again, we'd be more than happy to welcome you back. Thanks again for your kind words
We're thrilled to hear that everything was perfect during your stay! Thank you so much for taking the time to share your positive experience with us. It means a lot to our team. We look forward to welcoming you back again soon
Thank you for your review! We're glad to hear that you had a good experience during your stay. Your feedback is important to us, and we'll strive to make your next visit even better. We hope to welcome you back again soon!
10/10 Excellent
Sandra
28 Apr 2024
Sandra
Stayed 3 nights in Apr 2024
Response from Life Suites on 21 May 2024
Thank you so much for your 5-star review! We're thrilled to hear that you had a fantastic stay with us. Your positive feedback means a lot to our team. We look forward to welcoming you back for another great experience in the future!
Thank you so much for your generous feedback and for rating your experience with us a perfect 5/5! We are thrilled to hear that you had such a wonderful stay. Your satisfaction is our utmost priority, and we look forward to welcoming you back again soon!
Thank you for taking the time to provide us with your feedback and for rating your experience with us. We appreciate your honesty and are grateful for the opportunity to improve. Please know that we take your feedback seriously and will use it to enhance our services for future guests. We hope to have the opportunity to exceed your expectations in the future.
"Thank you for your wonderful review! We're thrilled to hear that you found your stay easy and clean. We strive to provide a comfortable and hassle-free experience for our guests, and we're delighted that we succeeded during your visit. We would love to welcome you back again in the future. Thank you for choosing to stay with .
6/10 Okay
Felipe Jr
25 Apr 2024
Disliked: Amenities
not great but its ok
Felipe Jr
Stayed 1 night in Apr 2024
Response from Life Suites on 26 Apr 2024
We appreciate you taking the time to share your feedback with us. We're sorry to hear that your experience was not up to your expectations. We strive to provide exceptional service and accommodations, and we regret that we fell short during your stay. Your feedback is valuable to us, and we will use it to improve and ensure a better experience for our future guests. Please share if there was any specific experience that we can improve on for future guests.
This is our second time booking at this location and both times our stay has been fantastic. It is so easy to check in and so easy to park. It is close to Scotiabank arena which is only a 15 minute walk away. The condo was very clean and exactly as advertised. It had 3 full bedrooms and one bedroom had an ensuite. The living room area was spacious and bright with lots of windows. The balcony off of the two bedrooms was very big.
Stacey
Stayed 1 night in Apr 2024
Response from Life Suites on 26 Apr 2024
Thank you so much for choosing to stay with us again and for your fantastic review! We're thrilled to hear that your second visit was just as fantastic as the first. It's wonderful to know that you found the check-in process easy and convenient, and that the parking was hassle-free. We're delighted that our location near the Scotiabank Arena was convenient for you, and that you enjoyed the cleanliness and spaciousness of the condo. Your feedback is greatly appreciated, and we look forward to welcoming you back for another fantastic stay in the future!"
Great, centrally located place to stay. Unit was clean and comfortable. Front desk key distribution could be a little more organized.
Peter
Stayed 3 nights in Apr 2024
Response from Life Suites on 25 Apr 2024
Thank you for your review! We're glad to hear that you found our place great and centrally located, and that the unit was clean and comfortable for your stay. Your feedback regarding the front desk key distribution is noted, and we apologize for any inconvenience it may have caused. We'll take this into consideration to improve our organization in this aspect. We appreciate your input and hope to welcome you back again in the future
8/10 Good
Julie
23 Apr 2024
Liked: Property conditions & facilities
I love the unit.. great view and is definitely spacious in comparison to a hotel. However, the pillows are flat as a pancake and there’s no fob included. You have to try and get the attention from the concierge to open main doors and tell them to give you access to your floor everytime you need to head back up.
Julie
Stayed 1 night in Apr 2024
Response from Life Suites on 26 Apr 2024
Thank you for your kind works and feedback. We are please to know that you loved our spacious suites.. We are sorry to hear that you found flat pillows. We will try to improve the quality of the pillows for future guests. We are sorry to hear that you required extra fob and keys. If we had been informed, we could have provided you with an extra set of keys which would have made your stay more comfortable. We look forward to hosting you again.
Thank you so much for your generous feedback and for rating your experience with us a perfect 5/5! We are thrilled to hear that you had such a wonderful stay. Your satisfaction is our utmost priority, and we look forward to welcoming you back again soon!
10/10 Excellent
tsz hin
18 Apr 2024
Liked: Cleanliness
tsz hin
Stayed 4 nights in Mar 2024
Response from Life Suites on 21 May 2024
Thank you so much for your 5-star review! We're thrilled to hear that you had a fantastic stay with us. Your positive feedback means a lot to our team. We look forward to welcoming you back for another great experience in the future!
8/10 Good
Saad
Business traveller
16 Apr 2024
Liked: Cleanliness
Everything was great except the bed was ok at best and the bathroom had no toiletries like lotion, only soap.
Saad
Stayed 1 night in Apr 2024
Response from Life Suites on 18 Apr 2024
Thank you for taking the time to leave us a review. We're glad to hear that you found our location great and that your overall experience was okay. We're always striving to improve, so if there's anything specific you feel we could do to enhance your experience next time, please don't hesitate to let us know. We hope to have the opportunity to host you again in the future and make your stay even better
We're thrilled to hear that you had a wonderful experience during your stay! Thank you so much for the glowing review and for choosing us for your accommodation needs. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to reach out. We look forward to welcoming you back in the future!"
Great place, amazing decor, comfortable beds. Unfortunately the elevators have many issues but not too severely, it can just be frustrating at times. Perfect location for downtown tourism.
Alicia
Stayed 2 nights in Apr 2024
Response from Life Suites on 18 Apr 2024
Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our great decor and comfortable beds. We apologize for any inconvenience caused by the elevator issues you encountered during your stay. Your feedback is valuable to us, and we'll work diligently to address these concerns and ensure smoother operations in the future. We're glad our location was perfect for your downtown tourism needs. We hope to have the pleasure of hosting you again soon and providing an even more seamless experience.
Finding the suite was a bit confusing as it is separated in to Loft and Tower, was not told which we should go to. Had to figure out on our own. Otherwise, this is a great rental. Very clean and comfortable. View is breathtaking, within walking distance to a lot of attractions.
Gabriel
Stayed 2 nights in Mar 2024
Response from Life Suites on 12 Apr 2024
Thank you for your wonderful 5/5 review! We're thrilled to hear that you found our rental to be clean, comfortable, and conveniently located near attractions. Please note that all check-in instructions, including key collection details, are provided in the pre-arrival check-in link shared at the beginning of the booking process. We appreciate your feedback and hope to welcome you back for another great stay!
Thank you for the fantastic 5/5 review! We're delighted to hear that you had a great experience during your stay. Your satisfaction is our priority, and we hope to have the pleasure of hosting you again in the future. If there's anything specific that made your stay exceptional, please feel free to let us know. We look forward to welcoming you back!
6/10 Okay
Lindon
Travelled with family
10 Apr 2024
Liked: Amenities
Outside Door was broken, bedroom door was hard to move. Garbage instructions were unclear.
Lindon
Stayed 1 night in Mar 2024
Response from The Life Suites on 14 Apr 2024
Thank you for letting us know . We'll fix these issues promptly to improve your experience. Your feedback is valuable to us.
8/10 Good
James
10 Apr 2024
James
Stayed 1 night in Apr 2024
Response from Life Suites on 30 Apr 2024
Thank you for your review! We're delighted to hear that you had a positive experience during your stay. Your feedback helps us to continuously improve our services. If there's anything specific you feel we could do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back
6/10 Okay
Jeremy
10 Apr 2024
Jeremy
Stayed 1 night in Apr 2024
Response from The Lifesuites on 12 May 2024
Hi Jeremy,Thank you for your feedback. We're glad to hear that you appreciated our location. We apologize for any inconvenience caused by the property condition not meeting your expectations. Your comments are valuable to us, and we'll address the imperfections to ensure a better experience for our future guests.
Thank you for your review. We're glad to hear about your experience. If there's anything we can do to turn your 4-star experience into a 5-star one, please let us know. We're committed to providing the best possible stay for all our guests and value your feedback. We hope to have the opportunity to welcome you back for an even better experience in the future.
Perfect location next to CN Tower with balcony views of tower and lake.
Disappointed to be given a suite without sofa bed (our booking was ‘with’ sofa bed which was needed for our family group). Customer services excellent and provided an inflatable mattress instead.
Dwayne
Stayed 4 nights in Apr 2024
Response from The Life Suites on 14 Apr 2024
Thank you for your feedback. We apologize for the oversight regarding the sofa bed in your suite. We're glad our customer service team was able to provide a solution with the inflatable mattress. We hope you still enjoyed the balcony views and the convenience of our location. If there's anything else we can do to improve your experience, please let us know.
10/10 Excellent
Irina
8 Apr 2024
Irina
Stayed 2 nights in Apr 2024
Response from Life Suites on 29 Apr 2024
Thank you so much for taking the time to share your positive experience with us. It means a lot to our team. We look forward to welcoming you back again soon