All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hotel was clean, staff were friendly. Only negative would be that we tried to order drinks to our room to be told it was fine and a member of staff would bring it up, but it never arrived.
Response from Ganna El Khatib, Customer Service on 19 May 2024
Dear Anthony ,Thank you for your feedback regarding your recent stay with us. We're pleased to hear that our hotel was convenient for your annual meetings with colleagues.Providing a comfortable and suitable environment for gatherings and meetings is important to us, and we're glad that we could accommodate your needs.If there's anything specific you enjoyed about your stay or if there's anything we can do to further enhance your experience in the future, please don't hesitate to let us know. We're always here to assist you.We look forward to welcoming you back for your future meetings.Warm regards,Ganna El Khatib, Customer Service
Response from Ganna El Khatib, Customer Service on 5 May 2024
Dear Geoff,Thank you for your feedback! We're pleased to hear that you found the room cleanliness and hotel condition to be satisfactory during your stay.If there's anything else we can do to further enhance your experience or if you have any additional comments, please feel free to let us know. We're committed to ensuring that all our guests have a comfortable and enjoyable stay.We appreciate your positive review and look forward to welcoming you back for another great stay in the future!Kind regards,Ganna El Khatib, Customer Service
Simple, clean, perfect for 2 night stay. Free bike hire was a real positive.
kevin
Stayed 2 nights in Apr 2024
Response from Ganna El Khatib, Customer Service on 7 Apr 2024
Dear Kevin,Thank you for your feedback. We're pleased to hear that you found your stay simple, clean, and perfect for your two-night visit.It's great to know that you enjoyed the complimentary bike hire service. We aim to provide added conveniences to enhance our guests' experience, and we're glad you found it to be a positive aspect of your stay.If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We hope to have the opportunity to welcome you back for another pleasant stay in the future.Best regards,Ganna El Khatib, Customer Service
Response from Kaoutar Happel, Customer Service on 8 Jan 2024
Dear Bruno, Thank you for your review.We are delighted to hear that you found our rooms to be impeccably clean and were satisfied with the overall condition of our hotel and the service provided by our team. Your commendation is a testament to our staff's dedication to upholding the highest standards of hospitality. Regarding the absence of a bidet in the room, we apologize for any inconvenience this may have caused. While our modern bathrooms are equipped with a range of amenities including a walk-in shower and a bathtub, we regret that a bidet is not one of the features we currently offer. We appreciate your understanding and hope this aspect did not detract significantly from the comfort of your stay.It would be a pleasure to have you return on another occasion. Best regards,Kaoutar Happel, Customer Service
Response from Kaoutar Happel, Customer Service on 21 Jan 2024
Beste Richard,Hartelijk dank voor dit zeer positieve oordeel.Het doet ons plezier dat u genoten heeft van uw verblijf bij ons en dat de kamer naar wens was. Ook fijn dat u de goede service als pluspunt aanhaalt. Daar doen we het voor!We hopen u in de toekomst opnieuw te mogen verwelkomen bij ibis Tilburg. Met vriendelijke groet.Kaoutar Happel, Customer Service
Response from Kaoutar Happel, Customer Service on 21 Jan 2024
Dear Caro,Thank you for sharing your opinion after your recent stay.We are pleased that we were able to meet your expectations.We hope to welcome you back to our hotel in the future. Best regards,Kaoutar Happel, Customer Service
10/10 Excellent
karl
8 Nov 2023
karl
Stayed 2 nights in Nov 2023
6/10 Okay
Richard
2 Nov 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Richard
Stayed 1 night in Oct 2023
Response from Kaoutar Happel, Customer Service on 6 Nov 2023
Beste Richard,Bedankt dat u de tijd genomen heeft om ons te beoordelen.Het doet ons enorm veel plezier dat de service aan uw wensen voldeed. We noteren ook uw feedback, onze oprechte excuses daarvoor. Dat is zeker niet onze standaard en we zullen dit dan ook meteen nagaan. Met vriendelijke groeten en graag tot een volgende keer,Kaoutar Happel, Customer Service
Response from Kaoutar Happel, Customer Service on 25 Oct 2023
Dear James,Thank you for your kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on your next visit.Best wishes,Kaoutar Happel, Customer Service
10/10 Excellent
Jan
1 Oct 2023
Jan
Stayed 2 nights in Sep 2023
Response from Kaoutar Happel, Customer Service on 25 Oct 2023
Dear Jan,Thank you for positively reviewing your time at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all hope to welcome you back in the future.Best wishes,Kaoutar Happel, Customer Service
10/10 Excellent
Annika
17 Sept 2023
Annika
Stayed 2 nights in Sep 2023
Response from Kaoutar Happel, Customer Service on 19 Sept 2023
Dear Caro,Thank you for sharing your opinion after your recent stay.We are pleased that we were able to meet your expectations.We hope to welcome you back to our hotel in the future. Best regards,Kaoutar Happel, Customer Service
Amazing place, the free bicycle really is a cool feature that works perfect with the Hotel location
NacHo
Stayed 3 nights in Sep 2023
Response from Kaoutar Happel, Customer Service on 19 Sept 2023
Dear Nacho,Thank you for such a positive review.We are thrilled to hear that you found our location to be perfect and enjoyed the complimentary bicycle rental. Our central location and proximity to top tourist attractions make it convenient for our guests to explore Tilburg and its surroundings.We appreciate your kind words about our room cleanliness, hotel condition, and service. Our team works hard to ensure our guests have a comfortable and enjoyable stay, and it's great to know that we have succeeded in meeting your expectations.We would love to have you return in the future.All the best,Kaoutar Happel, Customer Service
4/10 Poor
Alma
8 Sept 2023
Alma
Stayed 1 night in Sep 2023
Response from Kaoutar Happel, Customer Service on 20 Sept 2023
Dear Alma,Thank you for taking the time to share your feedback.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests feedback and suggestions for improvement.We hope to have the pleasure of welcoming you back for an improved experience next time.Kind regards,Kaoutar Happel, Customer Service
10/10 Excellent
Levent
31 Aug 2023
Levent
Stayed 11 nights in Aug 2023
Response from Kaoutar Happel, Customer Service on 20 Sept 2023
Dear Levent,Please accept our sincere thanks for this kind feedback.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on future occasions. Best wishes,Kaoutar Happel, Customer Service
8/10 Good
Angelique
28 Aug 2023
Angelique
Stayed 1 night in Aug 2023
Response from Kaoutar Happel, Customer Service on 29 Aug 2023
Dear Caro,Thank you for sharing your opinion after your recent stay.We are pleased that we were able to meet your expectations.We hope to welcome you back to our hotel in the future. Best regards,Kaoutar Happel, Customer Service
10/10 Excellent
Sini
25 Aug 2023
Sini
Stayed 1 night in Aug 2023
Response from Kaoutar Happel, Customer Service on 28 Aug 2023
Dear Caro,Thank you for sharing your opinion after your recent stay.We are pleased that we were able to meet your expectations.We hope to welcome you back to our hotel in the future. Best regards,Kaoutar Happel, Customer Service
10/10 Excellent
Andrew
25 Aug 2023
Andrew
Stayed 3 nights in Aug 2023
Response from Kaoutar Happel, Customer Service on 28 Aug 2023
Dear Andrew,Thank you for positively reviewing your time at our hotel.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion. Best wishes,Kaoutar Happel, Customer Service
Response from Kaoutar Happel, Customer Service on 28 Aug 2023
Dear Guest,Thank you for taking the time to share your positive feedback.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to seeing you again in the future. Best wishes,Kaoutar Happel, Customer Service
8/10 Good
Bernd
18 Jul 2023
Bernd
Stayed 2 nights in Jul 2023
10/10 Excellent
Bart
16 Jul 2023
Bart
Stayed 1 night in Jul 2023
Response from Bram Rekveld, Customer Service on 18 Jul 2023
Dear Bart,Thank you for your review.We are pleased that we were able to meet your expectations.We hope to welcome you back for another enjoyable visit.Best wishes,Bram Rekveld, Customer Service
Wat een fijn hotel om te overnachten na een concert in Tilburg. Comfortabele kamer en erg netjes. Ontbijtbuffet was goed voorzien. We zullen in de toekomst nog graag hier overnachten.
Goed hotel, kamer was prima. Het personeel was super vriendelijk! Restaurant en bar is erg gezellig en goede prijs kwaliteit verhouding. Heel fijn weekend gehad bij Ibis.
Esmee
Stayed 3 nights in May 2023
8/10 Good
Aleksi
14 May 2023
Aleksi
Stayed 4 nights in May 2023
Response from Bram Rekveld, Customer Service on 17 May 2023
Dear Aleksi,Thank you for this kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you again soon, Best regards,Bram Rekveld, Customer Service
Response from Bram Rekveld, Customer Service on 4 May 2023
Dear Mahmoud,Thank you for taking the time to share your opinion with us.We are pleased that we were able to meet your expectations.We look forward to seeing you again soon, Kind regards,Bram Rekveld, Customer Service
10/10 Excellent
Patricia, Oak Harbor
25 Apr 2023
Liked: Cleanliness, staff & service
Cl a an, quier, staff fruendly & B elofful.
Patricia
Stayed 2 nights in Apr 2023
Response from Bram Rekveld, Customer Service on 26 Apr 2023
Dear Patricia,Thank you for sharing your opinion after your recent stay.We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible.We look forward to welcoming you back on a future visit.Kind regards,Bram Rekveld, Customer Service
6/10 Okay
Ilker
19 Apr 2023
Ilker
Stayed 4 nights in Apr 2023
Response from Bram Rekveld, Customer Service on 21 Apr 2023
Dear Ilker,Thank you for providing us with feedback about your recent experience.We are sorry we fell short in meeting your expectations.We would welcome your suggestions on how we could have improved your experience.We all hope to welcome you back in the future.Best wishes,Bram Rekveld, Customer Service
10/10 Excellent
Hescham
10 Apr 2023
Hescham
Stayed 3 nights in Apr 2023
Response from Customerservice on 24 Apr 2023
Lieber Hescham,vielen Dank, dass Sie nach Ihrem Aufenthalt im ibis Tilburg eine Bewertung hinterlassen haben.Es ist immer eine Freude, positives Feedback zu erhalten, da dies als Motivation für unsere Mitarbeiter dient, die Standards hoch zu halten.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Wir werden alles tun, damit Ihr nächster Besuch genauso angenehm wird wie der vorherige.Mit freundlichen Grüßen,Bram RekveldKundenbetreuung
The rooms were compact, but comfortable. The restaurant was very good. Staff was nice and friendly. Nice green area with walking trail. Unexpected extra costs at check inn for Gemeente belasting?, was strange.