The Mesa Hotels, Palm Springs

"Great customer service"

"Average"

"This resort is amazing. The pool is huge and plenty of lounge chairs. (And great star gazing at night as well as a fire pit and comfy seating!) When we booked, we were concerned since there is no restaurant. I now know why- there are many, many restaurants right across the street!!! The location is perfect- less than a block from everything, but also not on the Main Street, so much quieter. Towels and sheets were comfy and the beds were amazing. The air conditioner in the room was quiet. Highly recommend! "

"Overall fine"

"Nice spot in downtown Palm Springs. Very clean and modern. Good pool but need to add pool towels. Room towels do not work as pool towels. Dog area was fabulous and convenient. Rooms could use a few closet shelves or dresser. "

"Rooms are outdated, pools are filthy, doesn’t have the same “luxe” feel or energy it once used to. "

"The aesthetic was exactly what I was looking for. The pool area was laid out nicely; the pool and hot tub temperatures were perfect and the music was just the right style and volume. Perfect for getting that mid-century vibe while relaxing poolside. The staff was very friendly and helpful; house keeping was Johnny-on-the-spot, and the on-site restaurants, while not fancy were solid. Room decor was spot on, with perfect mid-century Tiki vibes. On the downside, our mattress was severely worn out, with a huge dip on my side resulting in lower back pain. The carpet was also visibly stained in some areas and could probably stand to be replaced. While not a super-fancy, boutique hotel, we still had a very good experience and would be happy to stay there again!"

"Rude staff. We were among several guests waiting to check in. Waited 3 hours. Pool had white chunks and food floating. Told staff but they were apathetic. My wife had to grab the pool skimmer herself and try to clean it. Water was still foggy. It grossed a lot of guests out. Trash cans were over flowing with trash. The wouldn’t refill even the water outside when it was over 100. There were cans all over the grounds that over three days were never picked up. We will NEVER return to this hotel. "

"Don’t know. Didn’t go."