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Overview of Hilton Lake Taupo

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Egyptian cotton sheets, in-room safe, blackout curtains, soundproofing

Hilton Lake Taupo

5 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationTaupo Hot Springs2 min walk
    Popular LocationWairakei Geothermal Power Station17 min walk
    Popular LocationLake Taupo17 min walk
    AirportTaupo (TUO)6 min drive

Choose dates to view prices

About this area

Taupo

Located in Taupo, Hilton Lake Taupo is in the suburbs and near the airport. Taupo Hot Springs and Golf Club Taupo are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Waipahihi Botanical Gardens and Taupo Bungy. Spa Thermal Park and Wairakei Natural Thermal Valley are also worth visiting. Kayaking and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.
Popular Location

What's nearby

  • Taupo Hot Springs - 2 min walk
  • Waipahihi Botanical Gardens - 11 min walk
  • Wairakei Geothermal Power Station - 17 min walk
  • Lake Taupo - 17 min walk
  • Maori Carvings - 3 min drive

Getting around

  • Taupo (TUO) - 6 min drive

Restaurants

  • Bistro Lago — 1 min walk
  • The Brantry Restaurant - 4 min drive
  • Zest Cafe - 4 min drive
  • Rose on Roberts - 4 min drive
  • Spoon & Paddle - 4 min drive

About this property

Hilton Lake Taupo

5-star luxury hotel, walk to Taupo Hot Springs
This smoke-free hotel features a restaurant, an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, outdoor tennis courts and a sauna are on-site. All 113 soundproofed rooms feature MP3 docks and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also find Egyptian cotton sheets and hairdryers.
Hilton Lake Taupo offers 113 forms of air-conditioned accommodation with MP3 docking stations and laptop-compatible safes. Beds feature Egyptian cotton sheets. 32-inch LCD televisions come with premium cable channels.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers. Rooms are equipped with dial-up Internet access (surcharge). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (NZD 30 per night)
  • On-site parking includes off-street options
  • Free off-site parking

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: NZD 38 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor tennis courts
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Spanish

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer

Entertainment

  • 32-inch LCD TV
  • TV channels
  • MP3 dock
  • Premium channels

Food and drink

  • Cookware/dishes/utensils

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: NZD 38 per person (approximately)
  • Fee for in-room wired Internet: NZD 9.95 per day (rates may vary)
  • Covered self-parking fee: NZD 30 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Hotel Taupo Lake
Hilton Lake Taupo
Hilton Lake Taupo Hotel Taupo
Hilton Lake Taupo Hotel
Terraces Hotel Taupo
Terraces Hotel Taupo
Hilton Lake Taupo Hotel
Hilton Lake Taupo Taupo
Hilton Lake Taupo Hotel Taupo

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 525 out of 970 reviews
5 - Excellent 54%
Rating 4 - Good. 286 out of 970 reviews
4 - Good 29%
Rating 3 - Okay. 98 out of 970 reviews
3 - Okay 10%
Rating 2 - Poor. 43 out of 970 reviews
2 - Poor 4%
Rating 1 - Terrible. 18 out of 970 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Travelled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Loved the pool and room, however extremely understaffed leading to poor service in the bar and restaurant both evening and breakfast time. Multiple complaints from other guests overheard about room service line being ignored. Public areas not cleaned to the level expected for this hotel. Weeks of rubbish and dust under restaurant welcome desk. Windows in public area not cleaned to a high standard, bar not swept under. Large investment in staffing needed to keep up with expectations for a hotel of this brand.
Stayed 1 night in Apr 2021

4/5 Good

Stayed 1 night in Apr 2021

3/5 Okay

Stayed 1 night in Apr 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Our stay was OK but not the usual standard of Hilton we are used to. The rooms are "tired" but clean. Room service was frustrating as when they get busy they seem to just take the phone off the hook. One night it took us over an hour to place our order and then another 45 minutes for the meals to arrive & still got stung $5.00 room service charge. The grounds are beautiful as is the exterior of the hotel. Buffet breakfast was very good. Overall, not really worth the money in my view.
Stayed 8 nights in Apr 2021