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"The hotel is clean. The reception staff are accommodating however i do feel ripped off. I stay in hotels for a decent nights sleep, and that was not achievable. The mattress was uncomfortable, there was a 2 inch gap under the door and the corridor lights didnt turn off all night. I payed an extra £14 for a breakfast that was not worth £5. The sausage had been cooked on such a high temperature the outside was cooked and the inside cold, the bacon had only just been introduced to a grill, the poached eggs flooded the plate with uncooked egg white, the coffee from a flask was warm at best. The breakfast staff had no idea who ordered what, so ended up walking round the room quizzing gets what they ordered, when a table number could have solved this, or a wooden spoon in the vase on the table with an order number. The hotel looks to also be used for staff family for breakfast. So all in all not a good stay and a complete waste of money. "

"Very good value for money, excellent staff"

"Clean room and good staff"

"Satisfactory "

"This was perfect for a uni visit stay. Excellent location close to the station and town centre. The building is a fantastic Victorian villa with lots of quirky original features and decorated really nicely. The staff are really welcoming. Breakfast was really good and included in our rooom rare which is a bargain! We stayed in 2 rooms and the beds were really comfy. Room has everything you need though bring your own hairdryer if you have thick/long hair. Shower is fine - not overly strong but these rooms are sympathetically styled into an old Victorian building - don't expect a walk in shower with rain attachment! Would absolutely recommend and will definitely stay again. "

"Room was very clean. Comfy bed. And lovely modern bathroom. Very quiet. Reception very welcoming. Pool felt nice & warm but didnt get chance to try it out. Didnt eat here so no comment on food."

"Nice room, but needs a little TLC. Parking good, nice staff. Restaurant a let down. No staff available and very slow service, cold food and breakfast was very disorganised and lacking fresh coffee, orange juice and pastries! "

"Perfect location "

"Breakfast was excellent, parking easy and safe staff very helpful room very clean"