Deluxe Room (Vogue)
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Reviews of Aqua Bella - Hot spring Hotel

4 out of 5
Aqua Bella - Hot spring Hotel
63 WenQuan Rd., Beitou, Taipei

Reviews

8.6

Excellent

Rating 10 - Excellent. 413 out of 1000 reviews" "
Rating 8 - Good. 478 out of 1000 reviews" "
Rating 6 - Okay. 69 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Rhonda, Hubley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Rooms have very little sound proofing, loud repetitive noises into the night. List of many rules in the room made it so we felt uncomfortable to do anything in room. Hotel located on very narrow, steep road.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good bedroom and hot spring area but cold!
The room was modern, clean and functional. We got an upgraded hot spring tub area and it was nice and large. The hot spring tub comfortably fit 2 people and was great to soak in . The one problem was that there no heating in the rooms and Beitou was 10 celsius that night. The heating function on the climate control was not working. Asking the staff about it, they offered another duvet which we accepted but that was not enough. We were shivering in the room! Late at night we eventually went to a local store and bought a mini heater to keep ourselves warm. In normal Beitou temperatures, the room would have been good (5 stars) but during cold times, it is 3 stars.
Stayed 1 night in Dec 2023

10/10 Excellent

Qiru, Scotch Plains

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and great, helpful staff. breakfast options are not very big but plenty to enjoy both western and Taiwaness style breakfast. Very good dinning room. The staff was winderful to help me merge 2 reservations without actually check out then check in. Thanks!
Stayed 2 nights in Dec 2023

10/10 Excellent

Cheng Kiat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi is a bit weak but other than that everything was amazing! Big shoutout to Elaine who handled our check in and guide us to the lift. You made a difference. 👍
Stayed 1 night in Nov 2023

8/10 Good

Tai

Liked: Cleanliness, staff & service, property conditions & facilities
It is a very neat and clean place. We enjoyed a wonderful hot spring bath. The location is very convenient. You can taste local snacks in the surrounding market. It is highly recommended.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Judy

Travelled with group
The room condition was okay but dim. The toilet/shower light is hidden in a corner, took us a while to find it. The power point is not enough - there are only 2, and one of it was situated in a weird location, close to the floor. The reception desk is unmanned most of the time and there is no one to help you with the luggage (up the steps from the pavement). The mirror in the toilet has a number of rust spots on it which totally spoilt the aesthetics of the room. You can only check in at 5.30 pm which is unusually late. My skin felt very itchy after my stay so I am not sure whether it was the bed or just something that accumulated and broke out after staying at various places prior to Aqua Bella. But the rest of my prior accommodation were all very clean. The in-room jacuzzi was the best part of the hotel stay. The fusion breakfast we had was also quite nice. The hotel also recommended a driver to take us to Yang Ming Shan and back to Taipei. It was expensive and he wasn’t very good. I would not stay at Aqua Bella again.
Stayed 1 night in Jun 2023

8/10 Good

Bernard Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place, honestly the only thing lacking on this is the toilet having a bidet but other than that the hotel is perfect.
Stayed 3 nights in Mar 2023

10/10 Excellent

Lin Changlong

Stayed 2 nights in Mar 2023

2/10 Terrible

Julie, Toronto

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I would never stay here again. The hotel was at best a 2 star and I am not sure how it was fabricated to be 4 star. It smelled bad (rancid chicken fat is how I would describe it), there was mold everywhere on the glass, calcium build-up all over, and the shower set up was rusted - and I was supposedly given a better room. The sheets were bleached with harsh material that made my body itch, I could not sleep and checked out ASAP the next morning. The girl from the front desk however was great, she cared enough to take care of the issues.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020

10/10 Excellent

MICHAEL C C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Spa
Excellent service and really enjoy the spa
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

10/10 Excellent

Miu yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
Everything so good, service wonderful
Stayed 2 nights in Sep 2019

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big, beautiful and comfy room
BIG room with great hot spring in the bathroom! Our room is upgraded to a suite which has 2 big beds.. extremely comfy!! Although the price is a bit expensive but the room worth the price! Suitable for family with elderly to relax and enjoy the holiday!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Aqua Bella. Clean, spacious, nice breakfast, nice in-room hot spring, great service of staff. 100% recommended.
Stayed 1 night in Apr 2019

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful Hotel
We were very happy with this hotel. The decor is very tasteful (Japanese-style) with fresh flowers on every floor. The ambience is subdued and calming with quiet music piped to public spaces. Breakfast is an extensive selection of Western and Asian dishes and very tasty (if all cold). The private hot tub is large and the hot spring water is piping hot. We arrived 3 hours early and after only an hour of waiting in the dining room, we were given the key to our room which had been upgraded from the Garden room to a Classic room. Very nice! Much larger than the Garden room. The bed is comfortable and the linens crisp. The hotel is a short walk uphill from the main street where you will find the Tokiya and other restaurants and massage salons. The Thermal Valley is a 15-minute walk away while the Beitou Museum is more like a 25-minute walk away but all uphill, right beside the Grand View Hotel. We recommend this hotel.
Stayed 2 nights in Apr 2019

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Mao Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

T, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid vogue room. Will come again. Pity there was no ramp at doorway, had to carry lugguage up stairs. Bathroom robes would had been a great addition.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2018

8/10 Good

Eling, Singapore

Liked: Cleanliness, staff & service
stayed 5 days there, everyday same breakfast. fast check in & out.
Stayed 5 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2018

8/10 Good

YUKIYAMA

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

KIN H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Impressive Hot Spring Hotel
We were upgraded to the best guest room (only 2 in the hotel). Room was very elegant, clean and spacious especially the hot spring tub. Reception was very helpful and friendly. Included breakfast was very selective and peaceful. Balcony was very nice and cozy. Would like to suggest the glass shower door shold be longer so water will not splash to the toilet area.

10/10 Excellent

AA, HONG KONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to town
Booked this hotel with private hotspring during summer season, when hotspring is not that popular due to hot weather. Staff allows us to early check in and gives us free upgrade of the room (from Garden room to Classic room). The room is large and comfortable. Free water, pocari and fruits are given as gifts. The washroom and hotspring tub are huge. Water comes out fast for the hotspring tub. With windows open the ventilation is acceptable with just mild sulphur scent. I think the drawback is that the coloured pillow are not washed frequently. There are 1 large and 1 small red/ brown pillow which kept some oily smell there, so I dare not to use them and instead just sleep on the white one.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfying stay
This is a rare instance where the hotel room actually looked better than what the photos show. We didn't get an upgrade and the perks (wine? dessert?) that other reviewers got, but still we were happy with our stay. The room was huge and breakfast was great too. The tub was large enough to fit a couple.

6/10 Okay

Verified traveller

Liked: Staff & service
The room was too dark overall and it was quite noisy that you could hear clearly the dogs barking outside. There are no actual open windows behind those curtains; it would be nice and important to have some sunshine. Oh, and cranky floor...well, the overall service was very nice, though I didn’t really like the idea of leaving the cardkey to the counter when we went out for awhile
Stayed 1 night in Mar 2018

6/10 Okay

Jay, Hong Kong

Disliked: Cleanliness
Location wise is convenient but the toilet arrangement was disappointing as there was no place for you to hang your clothes. And the gym was also not quite a gym with a body shaker machine and a cycling machine. The business Centre comes with 2 computer but only has one keyboard attached that has A and Z not working.
Stayed 3 nights in Jan 2018

4/10 Poor

Ka-hon

Expensive for the hotel
Room so cold n Breakfast not variety
Stayed 1 night in Jan 2018

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased with our stay
Courteous staff. clean room. awesome breakfast! the best hotel we had on our trip.
Stayed 2 nights in Dec 2017

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, clean and well kept hotel
We had the garden room that come with attached hot spring tub which is fantastic. You paid for the hot spring as the size of the bedroom is rather small. The breakfast was simple but tasty and wonderfully prepared. Very comfortable hotel to stay and to relax. MRT is only 10mins walk away.
Stayed 2 nights in Dec 2017

10/10 Excellent

Chan Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
The location is not really near to the metro station and it took me sometime to find out where is the hotel, but it is acceptable. The temperature of the shower is not stable. Besides that everything is so good. It's clean and comfortable and the services are also good. The spa is nice as well.
Stayed 2 nights in Dec 2017

8/10 Good

uk, canada

Liked: Staff & service
nice Onsen hotel
Nice onsen hotel with this price range, the in room onsen is clean. my only concern is due to the humidity of the room is so high and many décor is make out wood. It gives an unpleasant odor of damp wood smell.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotspring tub was good. Good for couple stay. Do take note of the check-in time, could be written as a fine print, so be careful.
Stayed 1 night in Nov 2017

10/10 Excellent

MICHAEL C C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic and romantic spa
Value for money and very convenient to access MRT and food places
Stayed 3 nights in Oct 2017

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising Gem!!!
We got a free upgrade to Classic room although we booked a Grace room. Very courteous staff, very clean room, good coffee and breakfast spread. Hot spring tub in the room was amazing. Surpassed all our expectations in all areas and highly recommended.
Stayed 3 nights in Aug 2017

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is comfortable, clean. The staffs are nice. Breakfast simple but still good. Although without any other facilities beside hot spring, but i don't stay in the hotel most of the time except back for rest. Good location, very near to mrt and marketplace.

10/10 Excellent

Michael, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Hotel was very clean, enjoyed the spa. Got an upgrade to a bigger room for free. Excellent. Need a bit of walking distance to the hotel from MRT.

10/10 Excellent

chienyao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the room, it smells something...And the breakfast was really great.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hot spring hotel in the middle price
Originally booked Standard Room but got an upgrade to Classic Room Location: close to MRT, less than 10 minutes walk, local restaurants around Room: the bathroom is large with a big bathtub for hot spring as same as the picture, suitable for couple

8/10 Good

Happy Traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Small boutique hotel
Excellent service from all the staff, wonderful hospitality. Loved the room which had 2 comfortable queen size beds, coffeemaker, complimentary wine. Best of all is the huge bathroom and private onsen which can seat 4 people.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spa room
Amazing room for couple but need to walk up a steep road to get to the hotel.

10/10 Excellent

Winifred, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and comfortable stay, nice staff!
The staff are extremely polite and helpful. Every day you get the room cleaned with new slippers, bathroom stuff, fresh fruits and drinks. Also, they give you the sweet soup when you get back to hotel at the end of the day, which is so nice! Though the hotel does not have public hotspring facilities, the one inside the room is awesome. The environment is neat and quiet. The transportation is very convenient as well, which takes only a couple of minutes to the transit station. Many bus routes are available nearby which can get your through the central Taipei. My boyfriend and I spent a very relaxing and comfortable stay here! It would be more than perfect if there could be more breakfast food options.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort