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Featured image
Indoor pool
View from Room
View from Room
Premium bedding, in-room safe, desk, blackout curtains

Guest reviews

4.5/5 Wonderful
4,246 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationThe Big Dig Archaeology Education Centre2 min walk
Popular LocationMuseum of Contemporary Art4 min walk
Popular LocationSydney Observatory6 min walk
AirportSydney, NSW (SYD-Kingsford Smith Intl.)26 min drive

Choose dates to view prices

  • Deluxe Darling Harbour 1 King

    4.6/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Darling Harbour 1 King
  • Deluxe Darling Harbour 2 Twins

    4.3/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Darling Harbour 2 Twins
  • Deluxe Sydney Harbour 1 King

    4.5/5 guest room rating

    Room amenities

    • 45 sq m
    • Harbor view
    • Sleeps 3
    More detailsDeluxe Sydney Harbour 1 King
  • Deluxe Sydney Harbour 2 Twins

    Room amenities

    • 50 sq m
    • Harbor view
    • Sleeps 3
    More detailsDeluxe Sydney Harbour 2 Twins
  • Deluxe Opera House, Room, 1 King Bed, City View

    4.7/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Opera House, Room, 1 King Bed, City View
  • Deluxe Opera House, 2 Single Beds, City View

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Opera House, 2 Single Beds, City View
  • Executive Darling Harbour 1 King, High Floor

    4.7/5 guest room rating

    Room amenities

    • 40 sq m
    • Water view
    • Sleeps 3
    More detailsExecutive Darling Harbour 1 King, High Floor
  • Executive Darling Harbour 2 Twins, High Floor

    Room amenities

    • 40 sq m
    • Water view
    • Sleeps 4
    More detailsExecutive Darling Harbour 2 Twins, High Floor
  • Executive Sydney Harbour View 2 Twins, High Floor

    Room amenities

    • 50 sq m
    • Harbor view
    • Sleeps 4
    More detailsExecutive Sydney Harbour View 2 Twins, High Floor
  • Executive Opera House City View Room, 1 King Bed, High Floor

    4.5/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Opera House City View Room, 1 King Bed, High Floor
  • Executive Opera House City View 2 Twins, High Floor

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 4
    More detailsExecutive Opera House City View 2 Twins, High Floor
  • Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

    Room amenities

    • 60 sq m
    • Harbor view
    • Sleeps 3
    More detailsHorizon Premier Sydney Harbour 1 King, Lounge Access, High Floor
  • Executive Sydney Harbour View 1 King, High Floor

    4.7/5 guest room rating

    Room amenities

    • 45 sq m
    • Harbor view
    • Sleeps 3
    More detailsExecutive Sydney Harbour View 1 King, High Floor
  • Sydney Harbour Suite 1King, Lounge Access

    Room amenities

    • 83 sq m
    • Harbor view
    • Sleeps 4
    More detailsSydney Harbour Suite 1King, Lounge Access
  • Horizon Darling Harbour View 1 King, Lounge Access, High Floor

    Room amenities

    • 40 sq m
    • Water view
    • Sleeps 3
    More detailsHorizon Darling Harbour View 1 King, Lounge Access, High Floor
  • Horizon Sydney Harbour View 1 King, Lounge Access, High Floor

    Room amenities

    • 45 sq m
    • Harbor view
    • Sleeps 3
    More detailsHorizon Sydney Harbour View 1 King, Lounge Access, High Floor
  • Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

    Room amenities

    • 83 sq m
    • Harbor view
    • Sleeps 3
    More detailsHorizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor
  • Premier Sydney Harbour View 1 King

    4.5/5 guest room rating

    Room amenities

    • 60 sq m
    • Harbor view
    • Sleeps 3
    More detailsPremier Sydney Harbour View 1 King
  • Horizon Opera House City View 1 King, Lounge Access, High Floor

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More detailsHorizon Opera House City View 1 King, Lounge Access, High Floor
  • Ambassador Suite, Lounge Access, High Floor

    Room amenities

    • 105 sq m
    • City view
    • Sleeps 3
    More detailsAmbassador Suite, Lounge Access, High Floor
  • Horizon Darling Harbour Suite 1 King, Lounge Access, High Floor

    Room amenities

    • 77 sq m
    • Water view
    • Sleeps 3
    More detailsHorizon Darling Harbour Suite 1 King, Lounge Access, High Floor
  • Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

    Room amenities

    • 87 sq m
    • Harbor view
    • Sleeps 3
    More detailsHorizon Suite, 1 King Bed, Lounge Access Tower High Floor
  • Suite, Business Lounge Access, Harbour View (Governor, High Floor)

    Room amenities

    • 114 sq m
    • Harbor view
    • Sleeps 3
    More detailsSuite, Business Lounge Access, Harbour View (Governor, High Floor)
  • Presidential Suite, Business Lounge Access, Harbour View (High Floor)

    Room amenities

    • Harbor view
    • Sleeps 3
    More detailsPresidential Suite, Business Lounge Access, Harbour View (High Floor)
  • Royal Suite, Business Lounge Access, Harbour View (High Floor)

    Room amenities

    • Harbor view
    • Sleeps 3
    More detailsRoyal Suite, Business Lounge Access, Harbour View (High Floor)
  • Executive Sydney Harbour View Suite 1 King, Lounge Access, High Floor

    Room amenities

    • 83 sq m
    • Harbor view
    • Sleeps 4
    More detailsExecutive Sydney Harbour View Suite 1 King, Lounge Access, High Floor
  • Grand Premier Sydney Harbour View 1 King, High Floor

    Room amenities

    • 60 sq m
    • Harbor view
    • Sleeps 3
    More detailsGrand Premier Sydney Harbour View 1 King, High Floor

About this area

Sydney

Located in Sydney, Shangri-La Hotel, Sydney is in the city centre and near a metro station. Museum of Contemporary Art and Sydney Observatory are cultural highlights, and some of the area's notable landmarks include Sydney Tower and Sydney Opera House. SEA LIFE Sydney Aquarium and Luna Park are not to be missed. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails. Our guests love the hotel's central location.

Visit our Sydney travel guide
Map
Popular Location

What's nearby

  • The Big Dig Archaeology Education Centre - 2 min walk
  • Museum of Contemporary Art - 4 min walk
  • Circular Quay - 4 min walk
  • The Rocks Markets - 6 min walk
  • Sydney Observatory - 6 min walk

Getting around

  • Wynyard Station - 6 min walk
  • Sydney Circular Quay Station - 7 min walk
  • Sydney, NSW (SYD-Kingsford Smith Intl.) - 26 min drive

Restaurants

  • Altitude Restaurant — 1 min walk
  • Blu Bar on 36 — 1 min walk

About this property

Shangri-La Hotel, Sydney

Luxury Sydney hotel in Sydney Central Business District, walk to Circular Quay
This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 564 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and TVs with satellite channels. Other amenities available to guests include 24-hour room service, premium bedding and separate bathtubs and showers.
Shangri-La Hotel, Sydney offers 564 forms of accommodation with laptop-compatible safes and free newspapers. Beds feature premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Valet parking: AUD 69.00 per night
Return airport shuttle (surcharge)
Limo/town car service

Food and drink

Full breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: AUD 40.00 per person
2 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

Fitness centre
Full-service spa
Indoor pool
Sauna
Shopping
Hot tub

Family friendly

Dry-cleaning service
Free cots/infant beds
Indoor pool
In-room childcare (surcharge)
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
Japanese

Business services

Business centre
Computer station
Meeting rooms
Conference space (20452 square feet)

Outdoors

Terrace

Spa

6 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - swedish
Massage/treatment rooms
Sauna
Spa open selected days
Hot tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Separate bathtub and shower
Towels

Entertainment

Films for purchase
Premium channels
Satellite channels
TV

Food and drink

Coffee/tea maker
Free bottled water

More

Connecting rooms available
Desk
Free newspapers
In-room massage
Iron/ironing board (on request)
Laptop-compatible safe
Phone
Recycling
Slippers
Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
This property enforces a strict dress code in Blu Bar on 36 restaurant.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Fitness facility
  • Indoor pool
  • Full-service spa
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 11 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 250.00 per night.
Free cots (infant beds)

Payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: AUD 40.00 per person (approximately)
  • Valet parking fee: AUD 69.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 250.00 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds.
  • This property advises that enhanced cleaning measures are currently in place.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Shangri-La Hotel Sydney The Rocks
Shangri-La Hotel Sydney
Shangri-La Sydney The Rocks
Shangri-La Sydney

Frequently asked questions

Can I cancel my reservation for free at Shangri-La Hotel, Sydney and receive a full refund?
Yes, Shangri-La Hotel, Sydney offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri-La Hotel, Sydney cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Shangri-La Hotel, Sydney?
As of 4 Jul 2020, prices found for a 1-night stay for 2 adults at Shangri-La Hotel, Sydney on 18 Jul 2020 start from NZ$297, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Valet parking is available for AUD 69.00 per night.
What time is check-in at Shangri-La Hotel, Sydney?
Check-in begins at 3 PM.
What time is check-out at this property?
Checkout is at 11 AM.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this hotel located?
Located in Sydney Central Business District, this luxury hotel is within a 5-minute walk of Museum of Contemporary Art and Circular Quay. The Rocks Markets and Sydney Observatory are also within 10 minutes. Wynyard Station is 6 minutes by foot and Sydney Circular Quay Station is 7 minutes.

Guest reviews

Overall score and ratings for Shangri-La Hotel, Sydney

4.5
Wonderful
5 - Excellent
2,807
4 - Good
950
3 - Okay
295
2 - Mediocre
126
1 - Poor
68
4.6
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

Location is a short walk to Darling Harbour, Rocks and Circular Quay. Lovely room with Elegant en-suite and large windows with harbour views. Friendly staff, delicious generous breakfast with beautiful harbour views.

Stayed 2 nights in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel has amazingly high standards. The changes due to Covid19 were well implemented. Staff were great

Stayed 1 night in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful views complimented by friendly staff and a pleasant atmosphere.

Stayed 1 night in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2020

1/5

  • Disliked: Staff & service

Stayed 5 nights in Mar 2020