Executive Suite | Private kitchen
Check availability

Reviews of De Vos on the Park

3.5 out of 5
De Vos on the Park
1 Regal Lane, Ratu Sukuna Park, Suva

Reviews

5.6
Rating 10 - Excellent. 17 out of 121 reviews" "
Rating 8 - Good. 22 out of 121 reviews" "
Rating 6 - Okay. 28 out of 121 reviews" "
Rating 4 - Poor. 24 out of 121 reviews" "
Rating 2 - Terrible. 30 out of 121 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
A clean large room, with easy access to central Suva
Stayed 2 nights in Nov 2023

6/10 Okay

Dirk

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This was once a nice place. Now ripe for redevelopment. The photos on the internet do not reflect the condition of the hotel. It is rundown. Clean-ish. The staff were excellent. Great location in downtown Suva. I had a grand view of Suva harbour from my north facing "De Luxe" (ha-ha-ha!) studio. Which was not a studio at all but a small apartment. The area adjacent that was once a park is now being developed, so there is a noisy building site on the southern side of the property. It was a weekend, so not a worry for me. The fire escape stairwell on the west (water) side of the building is partially obstructed, and the door to the road is padlocked. Oops!
Stayed 1 night in Oct 2023

4/10 Poor

Song

Business traveller
Disliked: Property conditions & facilities
I don’t recommend other to stay in this hotel, oval is UNSAT
Stayed 2 nights in Sep 2023

4/10 Poor

Kalchili

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Rain dripping down the stairs. Not safe.
Stayed 1 night in Aug 2023
Response from de Vos on 17 Aug 2023
We apologies for that.Currently we have noted the issue and is working towards fixing it

2/10 Terrible

Tim

Disliked: Staff & service, property conditions & facilities
Unclean floors, unfinished hallways, lift was broken
Stayed 1 night in Mar 2023
Response from de Vos on 17 Aug 2023
We apologies for the issues you noticed.We currently are working towards our team and rooms to provide better.

2/10 Terrible

Ravikash

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing unique... wasn't like what was posted on website. Holes in ceiling, broken toilet bowls, broken door and handles, dirty balcony, broken cupboard, stained linen, dead cockroaches inside electric kettle, stinky fridge. It was supposed to be self contained room but there wasn't anything . It was total night mare. Not a place to stay
Stayed 3 nights in Mar 2023
Response from de Vos on 17 Aug 2023
Thank you Ravikash for the feed back.We currently are working towards those issues to provide better in the future.

2/10 Terrible

Jeff

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This is no longer a "hotel" - it is a dangerous cesspit. The aircon leaked onto the bed, which the staff had moved to in front of the bathroom door to unsuccessfully hide this. The curtains were ripped, there were holes in the external walls and the door on the the balcony did not close properly. There were street vendors opposite that played extremely loud music until 4am. I left early and got refund for unused night.
Stayed 2 nights in Feb 2023
Response from de Vos on 17 Aug 2023
Thank you Jeff for the feed back.We currently are working towards those issues to provide better in the future.

2/10 Terrible

Roman

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2023

6/10 Okay

Jerry

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Like the location which is in the city city center. The room is ok accept curtain need changing, they are torn badly but are still hanging. Lift is not working and you have to climb up to level 4 which is a little tiring after a long day in the city. Front desk staff are the best.
Stayed 5 nights in Jan 2023
Response from de Vos on 17 Aug 2023
Apologies for the Elevator.Also thank you for giving a great comment towards our front desk team.We are currently working on our rooms to ensure the above feedback is met.

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hard working staff trying to maintain a dinosaur. The elevator break down literally took my breath away, but kindness of staff made up for most of it.
Stayed 6 nights in Jan 2023
Response from de Vos on 17 Aug 2023
Thank you John for your feedback.We working towards a better service and providing better accommodation.The above is noted and we will ensure that it is taken care of.

8/10 Good

Miliana

Response from de Vos on 17 Aug 2023
Thank you for your feedback.We working towards better service.

10/10 Excellent

Ducoson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got what I paid
Really good! In fact I might’ve underestimated De Vos. It’s basic but functions great. Courteous and friendly staff, spacious room with wonderful view of the park and ocean, very comfortable mattress and beddings, cold aircon and hot water.
Stayed 2 nights in Dec 2022
Response from de Vos on 17 Aug 2023
Thank you for the great feedback.

10/10 Excellent

Oripa

Stayed 2 nights in Dec 2022

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming and very ready to help in anyway
Stayed 1 night in Nov 2022
Response from de Vos on 17 Aug 2023
Thank you Robyn for the great feedback.We appreciate and hope to see you again.

6/10 Okay

swastika

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Elevator was not working and walking up n down to level 4 was a hassle. Parking arrangements are not good either.
Stayed 8 nights in Oct 2022
Response from de Vos on 27 Oct 2022
Hi Swastika,Thank for you for feedback and apologies for the elevator.Was awaiting part from overseas. Elevator is running great now and hope you do come againApologies for any carpark issues. Our security has rectified this. A lot stricter on the access points.Kind regards,The de Vos Team

10/10 Excellent

ROBERT MICHAEL

Liked: Staff & service, amenities, property conditions & facilities
Super location next to the broadwalk with a breath-taking view over the bay. Good opportunities for shopping (city-center and market) and gastronomies. Close to main bus-station - trips into various directions and huge variety of destinations. Terrific nature, beautiful (sometimes little bit dirty) sea. Sweet little festival weekends. Neg point: some people screaming around in the streets all night !!
Stayed 11 nights in Sep 2022
Response from de Vos on 27 Oct 2022
Thank you Robert.Appreciate all feed back. Positive and negative. A lot going on in the heart of Suva city.Thanks for staying with us

4/10 Poor

Kamni

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

2/10 Terrible

Shaun

Disliked: Cleanliness, amenities, property conditions & facilities
This was one of the worst properties. I can not believe that Last Minnie would advertise this on their website Last minute needs to filter all properties for their client. I will be very, very cautious before booking through last minute in future
Stayed 3 nights in Jul 2022

4/10 Poor

ROHITESH, Surrey

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was disappointed as the property is old. I couldn’t even find the location as there was no name on the building
Stayed 1 night in Jun 2022

4/10 Poor

Nauludole

Travelled with family
Disliked: Amenities, property conditions & facilities
I was sad to see the state of De Vos, in the heart of the CBD. It is fast deteriorating.
Stayed 1 night in Apr 2022

8/10 Good

Pushpa

Stayed 2 nights in Mar 2022
Response from De Vos on 1 Apr 2022
Vinaka Pushpa, hope to see you again. Have an amazing year. Thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibly helpful staff. Great location in Suva
Incredibly helpful and friendly staff. Great location in Suva and affordable Review of De Vos on the Park Pending review I would have to give this place a very positive review as my experience has been fantastic. The front counter staff and manager are both incredibly friendly and helpful (Loreena and Ryan). They ensured that my stay in Suva was a great one as they do take pride in going above and beyond to take care of their hotel customers. I had gotten ill (which was in no way due to the hotel whatsoever) and the hotel staff have been very accommodating in providing me with market fresh fruits, smoothies, grocery foods, and dinner takeouts. I recovered quickly and it's all thanks to the staff taking good care of me. The location is very central and an ideal location to everything. It is a few minutes walk to either the central bus station, waterfront, Fiji Airways for flight booking changes, Vodafone for cell phone access, and many good restaurants like Ashiyana for Indian food. Walk ten minutes south and you're at the famous Grand Pacific Hotel and Fiji Museum. Despite some of the negative reviews from other folks, I feel that their expectations are way off as bear in mind that De Vos on the Park is truly one of the cheapest places in town. If they wanted nice European/North American hotel standards, then they should stay at the Holiday Inn or Grand Pacific Hotel for three times the price of De Vos.
Stayed 1 night in Dec 2021
Response from De Vos Team on 19 Feb 2022
On the behalf all staff & management thank you for your kind feedback, It was a pleasure for our team to have you with us. From the whole team at De Vos on the park. Vinakavakalevu (Thank you so much) Randall

2/10 Terrible

robin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a hotel
Nothing I expected. This was the worst place I have ever stayed in suva, I have been traveling in Fiji yearly since 2009. The building is in disrepair, ceiling tiles missing from the hallway, the smoke detector was disengaged on the floor we were on, the elevator was in disrepair, buttons missing, the toilet was not working, sheets were soiled, the kitchen was over run with roachs. The porch door handle was missing. After changing rooms to a lower floor a bit better except the same door handle to porch was missing and the hallway carpet was wet, presumed it was from ceiling leak, the sheets on the beds were soiled, only one Aircon unit was working. The worst was new years Eve, I signed a agreement to limit etoh consumption. At midnight the hotel was a free for all party place for the locals, yelling, screaming, running up and down hallways, and two fijian males stationed on the floor, presumed to be lookouts. We did not feel safe, as we could hear them talking about us and where we were from. I wouldn't recommend this place to anyone. I have stayed alot of places in Fiji, including villages with outhouses, this was the worst place I have ever stayed.
Stayed 6 nights in Dec 2021
Response from De Vos Team on 19 Feb 2022
We apologies for the experience that you had we us. we certainly have taken into consideration your views, will certainly discuss this with management. Thank you for staying with us.

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gracious Place of Character and Charm
My wife and I spent over one month in Fiji for our wedding and honeymoon, and 20 days of our trip were spent in De Vos On The Park. There is a dynamite, gorgeous Chinese restaurant on the first floor, the location is absolutely ideal for a stay in Suva (right on the bay and steps away from Queen Elizabeth Drive), the rooms are spacious and classically stylish and comfortable and well-equipped, and everyone who works there is a consummate professional with a full measure of Fijian hospitality, including Anne-Marie De Vos herself. I would also like to address some issues raised in other, more negative, reviews. Allow me to say above all that the paramount word for De Vos On The Park is value, and while the rock-solid stalwart of the building itself has shown some signs of its rich history and heritage as a centerpiece of Suva, for those who appreciate character over chicness and style with substance over insubstantial style, you could not do better than this proud building overlooking the bay.
Stayed 9 nights in Feb 2020
Response from De Vos Team on 5 Apr 2020
Hi Jared Thanks so much for taking your time on review us. We highly appreciate all the views and opinions which we will work on and we loved having you both. It is lovely to know you both reach home safely and that you enjoyed your stay at De Vos On the park, Suva Fiji. From the team at De Vos on the park, Vinakavalevu and hope to see you both again. Kind Regards Loreena

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2020
Response from De Vos Team on 18 Mar 2020
Thanks for your feedback.

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great Location but disappointing rooms
No way did the room look anything like the photos on the site. The bathtub was filthy. The fridge was sitting in the middle of the room and string was used to keep the balcony door closed as the lock and handle were missing. Location and staff were great but let down by the condition of the room and hotel.
Stayed 3 nights in Feb 2020
Response from De Vos Team on 5 Mar 2020
Thank you for your feedback. I'm sorry to hear you didn't have a great experience with us. This isn't the type of feedback we are used to hearing. We take all comments seriously and use it to improve our guests needs. Highly appreciate your comments stated. Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It is central to everything and has a good view. It does need some maintance done to it and the air condition fitler needs to be cleaned so it can work properly
Stayed 3 nights in Feb 2020
Response from De Vos team on 3 Mar 2020
Thanks for your feedback. We do apologies for the inconvenience caused during your stay. We will look into the issue stated.

6/10 Okay

Verified traveller

Business traveller
big spacious room. close to town, with a view of the park
Stayed 8 nights in Nov 2019
Response from De vos on the park on 7 Dec 2019
Thanks for your feedback.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Has a very good cost/benefit, but cannot be compared with the more expensive hotels. It is situated in the center of town, close to the ocean. Make sure you ask for a room with ocean view. About the negative things: No breakfast is provided (but McDonalds is few meters away), and the elevator needs renovation.
Stayed 1 night in Sep 2019
Response from reservations on 21 Nov 2019
Thanks for your feedback.

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
Half a day with no running water, hot water not always on. Had to shower couple times without hot water and it wasn’t very nice! Elevator needs to be fixed ASAP! Staying in a hotel for 10 days with an antique TV almost no reception and only 1 channel, Jesus Christ!
Stayed 10 nights in Oct 2019
Response from De vos team on 9 Nov 2019
We apology for the inconvenience cause during your stay, we have looked into the issue mention and have solved it immediately.. Thanks for your feedback.

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019
Response from De Vos Team on 28 Oct 2019
Thanks for your feedback, Enjoy the rest of your stay with us.

6/10 Okay

John

Liked: Cleanliness, room comfort
Elevator problems
It took a while to pull up my booking. The elevator was not up to par. When the elevator arrived a at your floor, you had to watch your step as it was not level with the floor and when you arrived at your floor, you had to step out quickly as the sensor on the door is not working n if you're not fast enough, the elevator door would slam into you.
Stayed 1 night in Oct 2019
Response from De vos team on 22 Oct 2019
Hi Mr John We duly apology for the inconvenience faced during your stay with us, we have looked into these issue and currently working on the elevator.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Stale smell, mouldy shower, toilet hard to flush, no hot water, dodgy lift
Stayed 1 night in Oct 2019
Response from Reservation on 18 Oct 2019
We are duly sorry for disappointment faced during your stay with us and will certainly look into the issued stated. Kind Regards De Vos Team

2/10 Terrible

Esther, Suva

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lift was not working and we were on the 4 th floor . The bathroom was stinking and dirty . Will be sending photos . There was no door for the bathroom . Doors to the outdoor terrace did not lock. Was an awful experience .... not going back there ever . No restaurant open.
Stayed 1 night in Oct 2019
Response from De Vos team on 18 Oct 2019
Hi Esther Thanks for your feedback. We have noticed the issue and have worked accordingly, as for the restaurant leased out therefore different opening hours and Closing Hours Kind Regards

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Reservations on 8 Oct 2019
Thanks for your feedback.

10/10 Excellent

Mala&Meh, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Right in the middle of the city which was close to everything.The stuffs were very friendly&helpful.Will definitely be stating here again.
Stayed 1 night in Jul 2019
Response from De Vos on the park on 11 Aug 2019
Thank you Mala & Meh for taking out time to comment on the service provided during your stay, you both have always bought smiles and laughter to each one of our staff, we appreciate your kind words and will definitely love to serve you again. Hope that you have a safe trip back home and will see you both when you return. Best Regards Team De vos.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just pathetic . Will not use expedia for bookjng snh more
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Good location spacious room. Very pleasant and helpful staff
Stayed 6 nights in Jul 2019
Response from De vos on the park on 5 Aug 2019
Bula Guest Thank you so much for your great feedback, we appreciate the time taken to comment on the services provided doing your stay with us, it was great meeting you we hope to see you back again, have safe trip home. Best Regards De vos team.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't like anything about this hotel, it is rundown dirty and unsecure, door would lock. Minimal staff, the so called cleaner was asleep in our room. I have traveled a lot and stayed hundreds of hotels over forty years and this is only the second time I have left and found another hotel, no refund of course. DDo yourself a favour and kee
Stayed 1 night in Jul 2019
Response from am on 12 Jul 2019
Interesting review it is sad that the reason you left after booking in is as you advised. The boat you were catching the island actually was having that day not the next as you thought. This is not the way to go about geting a refund sorry

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Depressing blackened concrete on outside. Exposed rebar in concrete structure. Threadbare carpet and tired, old decor. Single, very slow lift. Door locks mixture of electronic and keyed, Mine keyed, did not latch or lock automatically - no internal unlock lever. reliant in simple small bolt to secure door - otherwise locked in with no way out. Room itself spacious, clean and tidy. Couches and bed comfy. 4am departure meant no breakfast , and no provision of alternative in evening despite promise. Did not respond to messaging of delayed arrival (despite meeting cutoff date-time). Half the price of Holiday Inn and you get what you pay for ..
Stayed 2 nights in Jun 2019
Response from amk on 12 Jul 2019
Thank you for your review the building is old but the heart is great. as you say the rooms spacious clean and well appointed. As they say dont judge a book by the cover. The best location none better amazing views. Sorry we do not do 4 am breakfast. we thank you for taking the time to a review Vinaka Vaka levu

6/10 Okay

Henry

Stayed 11 nights in Jun 2019
Response from De Vos Team on 27 Jun 2019
Thanks for the feedback, it was a pleasure meeting you and we hope to see you again. :)

6/10 Okay

Verified traveller

Stayed 4 nights in May 2019
Response from De Vos on the park team on 5 Jul 2019
Thank you for your feedback.

6/10 Okay

TV, Brisbane

Disliked: Staff & service, amenities, property conditions & facilities
So I booked a double bedroom and I really enjoyed the stay for the price. Car park enough for 2carparks or pay for parking which I had to a couple of times. But when it comes down to safety, there’s a big problem with the lift service. Missing buttons, wires hanging out and the alarm system doesn’t work coz there’s no batteries installed. Staying at level 4 calling reception and no one answering, I had to carry my suitcase and bags down the stairs as the lift wasn’t working. Only found out when I had to wait for 10mins coz there wasn’t any signs or notice. Throughout the week, it was up and down the stairs a few times as well. Rooms itself were spaces and comfortable enough for the price paid. But this hotel still hasn’t been renovated and it’s been 10years since I last stayed here. Needs to shut down and have a complete renovation especially with the safety issues. Staff were kind and helpful but you’d feel sorry for them having to operate a hotel that the owners don’t seem to care about coz after 10yrs I’m back and it’s hasn’t changed. Would have been a great hotel. As much as I wanted to put 5stars for the staff, I just couldn’t get pass having to carry bags up and down from level 4. Just an accident waiting to happen. Sorry staff
Stayed 6 nights in May 2019
Response from devos on 22 Jun 2019
Thanks for the great comment,appreciate your thought and I must say-we are still renovating and there is so much to do that we can only do enough. But we will get this done in a couple of months time. The lift is our main problem which I agree which we cannot control but we are looking into replacing which will happen in few months time. It is unfortunate that we have to get people walk up the stairs when the lift breaks down but we taking it in a positive way that we allow people to take a brave health walk that boost their health. As a team effort , we are here to provide service and satisfaction to guests in whatever way with given circumstances and we hold strong our loyalty to customers service.

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property was pretty much run down. The staff was great but the owners need to do a whole lot renovation. The elevator was scary and the lighting wasn’t that great. Lots of individuals begging outside the hotel for money.
Stayed 2 nights in May 2019
Response from Reservations on 1 Jun 2019
Thank you for your comments. I apologizes do the problems that you encountered during your stay with us, i assure you that i will be looking into each point that you have made. Kind Regards De Vos On the park

2/10 Terrible

SJ, NZ

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
no restaurant, no room service, dirty outside of building, doorknob fell off, none of the desk lights worked, only phone was in toilet, toilet was falling off, if i hadn't of prepaid using wotif i would have left
Stayed 4 nights in May 2019
Response from De Vos On the Park on 27 May 2019
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of feedback we like to see, and i assure you that we will look into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Kind Regards De Vos Team.

8/10 Good

Verified traveller

Stayed 5 nights in Apr 2019
Response from Reservations on 8 May 2019
Hi Thanks so much for your feed back, we highly appreciate your views on the services provided during your stay. Best Regards Team De Vos On the Park.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness
Absolutely disappointed with the property and condition. Never ever recommend to any guest.
Stayed 1 night in Apr 2019
Response from Reservations on 27 May 2019
Thanks for your feedback, We appreciate your comment regarding our ongoing renovation, henceforth will look into the points that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Kind Regards De Vos Team

10/10 Excellent

sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money.
Great location and great staff. Old but gold. Recommended.
Stayed 1 night in Apr 2019
Response from Reservation on 20 Apr 2019
Thank you so much for comment. Yes, I do agreed that the building is old however we are continuously renovating to suit our target market. We hope to provide the best service and satisfactions to all guest that is booked with us. Once again we highly appreciate your comment and we hope to see you again on your next visit. Best Regards Team De Vos on the Park

2/10 Terrible

Verified traveller

Stayed 8 nights in Mar 2019
Response from Reservation Team on 13 Apr 2019
Hi We apologize for the problems that you encountered during your stay. This is not the type of review that we like to see and i assure you that we will look into this issue. We have the best location available we understand our building is old yet renovation is long and so much work and time is needed. Thank you for your feedback and for staying with us.

2/10 Terrible

Ray, Sydney

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I found this hotel to be pretty unclean, and actually smells stale. I certainly cannot recommend it, and feel strongly enough to write this.
Stayed 1 night in Apr 2019
Response from Reservation on 10 Apr 2019
Hi Ray Thank you for your comments. I apologize for the problems that you encountered during your stay. This is not the type of review that we like to see, and I assure you that i will be looking into each point that you have made.