Top Hotels Near Sutton Coldfield Mall in Birmingham from NZ$92

"Warm and friendly staff. Great rooms and a dog friendly delightful breakfast. "

"Brilliant facilities "

"Very friendly staff , great breakfast , really enjoyable stay"

"The room was freshly renovated. The beds were huge. I unfortunately had a sick relative in the hospital nearby. This was a very convenient location to stay. The staff doing late check in were great and they were and have been super compassionate and helpful during and after my stay. I would highly recommend for location and customer service. I would in particular mention the manager Paoula who was outstanding in the level of customer service she delivered when I had a difficult query."

"Clean room, helpful staff, perfect for one night "

"Great staff and stay. Comfortable and warm with a good breakfast."

"Staff were borderline rude and didn’t make us feel welcome, considering we spent £750 for the night. It’s a nice hotel though. "

"Great stay, hotel has all you need "

"Lovely stay nice room and staff were helpful "

"We enjoyed the breakfast buffet and the spa amenities."

"Food was spot on .excellent. the rooms need decorating .beds are horific the matress was shocking caused back pain "

"Have stayed here plenty of times and Is always a good location and stay weather "

"Just a lovely stay all around "

"I love this hotel "

"Staff was very welcoming! Location was convenient!"

"Exceptional friendly welcome. Rooms clean and priced correctly. Right on the canal 😁"

"Comfy bed and really quiet had a great nights sleep"

"Room was dirty and smelly. Front desk staff was okay but not very attentive. Water was super cold. I also got stuck outside in the middle of the night and could not get into the hotel. Was out in the cold and had to jump a fence at the back to get in. "

"Great venue and staff"