Hotels with Parking & Resorts in Sugarloaf Key from NZ$385

"This resort is in serious need of updating. The grout along the bottom of the tub was grossly discolored and cracked. The private " beach: is a strip of sand over rock leading to a ledge of rocky access to the water. When room cleaning was requested, no new sheets, no sweeping the floor. Breakfast offerings never varied. No phone. Inadequate room lighting. No TV channel guide. No recycling options. Would have appreciated a coffee maker, a microwave. No airport shuttle. We expected more for $500/day."

"Booked a twin queen bed suite for this stay and was told it was a garden view only to discover it was a view of the parking lot. Then there was a significant water leak which flooded our room while we were out for a walk and soaked our suitcases. The repair man came while we were having dinner, however, when we returned the leak was starting to pool water in our room again. The hotel offered to switch us to a standard room and a $200 refund which I felt was rich when we had booked a suite. We weren’t interested, so thankfully Expedia issued a full refund and we drove back to Miami late that evening. "

"TV broken, no bedding for hide a bed, did not respond to 2 messages asking for them to fix it."

"A special thanks to the Manager Jose for his attention for the special wishes for a birthday celebration. This is very much appreciated. Also, thank you to the ladies at the front reception for some complimentary needs."

"This is a lovely, well maintained property. The views are great and the grounds are quite nice. Note that there is no direct beach/ocean access - there's a busy road between the water and the resort. Also - it is right next to the airport, we easily walked from the resort to the airport when we left. So, it can be quite loud when planes are coming and going. Be prepared to rent a car or incur lots of rideshare/taxi fees if you want to spend time in Old Town, it's a 15 minute drive to Duval Street, Southernmost, Hemingway House, etc. There are no nearby shops so if you plan to use the kitchen, include a stop at the grocery store. The only onsite restaurant is the poolside casual bar which has some food options. It was fine for snacks. There is nothing, besides the aiport, in easy walking distance. "

"All was great "

"Waterfront property in a quiet part of Key West "

"Amazing stay!!! Only complaint was the shower was not draining so we were standing in our own filfth. Brought attention to the front desk and they were going to send someone up. However, the problem did not get fixed and was not even attempted. Pool area was amazing!"

"great variety on the menus. we enjoyed our stay. My only negative comment is related to the loud conversations of our neighbors on the balcony two days and also a couple were sitting by the fire pits while they were on a phone call that they put on speaker. These incidents made our time relaxing on the balcony less enjoyable."