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"A lack of interaction from staff but overall a decent hotel "

"Beautiful hotel at the base of the old city. A short walk to the Funicular and a 1.70€ ride up to the old city is a necessity. We spent all our time in the old city. "

"the family room was big and comfortable. clean and tidy."

"Great place to stay, rooms were clean, ample parking and staff were very kind. Do bare in mind if travelling here you will need a car."

"Attentive and helpful staff, amazing quality of the room and breakfast was delicious with so many healthy options! Will definitely come back!!! "

"Friendly staff and great location. Hotel looks newly renovated and rooms are beautiful and luxurious."

"This is one of the best hotels we have ever stayed at. The entire hotel is only recently built, the rooms are modern and stylish. The staff are incredibly friendly and are always willing to help. The bed is big and comfortable, and the shower is definitely the best part. The rooms come with a massive TV with Netflix. On the site is a complex which when completed will be filled with lots of shops and restaurants, some of which are already open. The hotel is in close proximity to the tram station so getting into Bergamo is a breeze. You can also take the line up the other way to Albino and do some hiking. We stayed as a couple and had absolutely no issues at all, the only minor comment would be that there was some limescale in the shower head but a quick wipe with a cloth sorted that out. Also the rooftop restaurant is expensive so just keep that in mind. However the food is incredible. The breakfast is great, there is a wide selection of cereal, hot food, pastries and fruit available and we were always able to get a seat. Would definitely return to this hotel and can highly recommend to others. "

"Clean comfy stay and close enough to walk to the airport for an early flight."

"Staff was wonderful! Sara and Stefania from reception both helped us when our trains were canceled last minute and we had to find rides back to the hotel and to Milan. Hotel was clean and beautiful and breakfast and spa staff were also welcoming and helpful. "