"The staff were very friendly and accomodating. The fridge broke on day two and our food was spoiled but fridge was replaced. The TV remote controls did not work. There was coffee but no milk. Not enough hangers for clothes enough for a week’s stay. The room did not have lake views as we requested on booking."
"Ideal for overnight stay for getting to airport for early morning flight. Lots of options in the area to eat. Dinner was great with very accommodating staff. Not sure about the robots?
Shower door hit the tiles when open and it was very difficult to enter and exit the shower. Needs fixing.
Hairdryer on the wall did not work. (Needs repairing) Luckily found a plug in hairdryer in the bathroom drawer which worked. "
"Good value for money, the shower could have been a bit cleaner. Good location. Rooms are very small would be nice have somewhere to sit in the room. Great stay overall!"
Copthorne Hotel and Apartments Queenstown Lakeview
10/10 Excellent
"Parking was very tightly spaced but was under cover and convenient. The views from the room were superb and the staff was very professional and helpful. The hot tub was a bonus. "
"Helpful and approachable staff, 24/7 service. The great mix of cultures amongst the staff, working there. Nothing was too hard when it came to enquiries."
"Breakfast menu is buffet only. $35 per head for full breaky. Not sure about continental buffet. We went down around 8ish. Food had been sitting for a while so mostly warmish. We ordered poached eggs and were charged as an extra. They only have scrambled and gard boiled as far as eggs go. I think they at least have fried. Pancake maker was a good addition from last time."