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"We chose this particular resort based on the great reviews. We were sadly disappointed. There was an event but the music from the event was so loud we could not hear the front desk staff. We took the elevator to our floor and simply were shocked. Is this a smoking hotel? The doors opened and we were hit by the stale odor of smoke and who knows what else. Ok. Maybe our room will be ok. Nope. Thankfully I was able to leave a door ajar at night to let in fresh air. I hope the next unfortunate guests appreciate it. We went to the bar. One drink was not made as described. When asked the reply was, oh. We haven’t gotten the one mixer from storage in weeks. Don’t advertise a certain recipe only to be too lazy to get the ingredients! It was remade after an inquiry so that was appreciated. I’m not sure why this resort has such high ratings. We were highly disappointed. "

"The front desk staff was very friendly and welcoming, and the other staff we encountered were also pleasant. There were a few downsides during our stay. The water park was closed, possibly due to the off-season or maintenance. The battery in our room door keypad died, but maintenance came within a few minutes and fixed it. The bed linens had stains, and it took a while to receive clean replacements. My husband also saw a small roach in the bathroom. Parking was okay, although the garage spaces were tight, which was expected, and valet is no longer offered. Despite those issues, the staff was kind and helpful, and I would stay here again."

"We had a great time staying here for a long Charleston Bridge Run weekend! Staff always super nice! Perfect since we bring our pup! Great food at The Reel Bar and Fish House! Wonderful drinks. Nice area for walks and bike rides. Perfect with the shuttle for the run. We’ve stayed here for the last three years and it’s great. "

"Good breakfast food "

" Very nice place. Definitely will be back everyone is so nice and friendly. Anything you need they got it for you within minutes. ❤️❤️❤️❤️❤️"

"The staffs are professional and they are pleasant...the room was clean fresh towels were left every morning. The pool was also cleaned "

"I will tell you that this place has beautiful views of the ocean, which is such a plus! The staff is amazing and honestly, the actual room itself was very nice and I loved having the kitchen. I will tell you though on the outside and in the hallways, it feels like I went back to the 1980s. The pool and hot tub area look very old. And the breakfast was absolutely terrible. So if you have kids, this is a perfect spot! If you just want to have an ocean view and know you’re not going to be in the room a whole lot this is also a great place to be. Near everything! "

"Truly a great location and view, with friendly staff and plenty of access to beachside bars and restaurants."

"Yes"