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Reviews of BEAT. Capsule Hostel @ Boat Quay

2 out of 5
BEAT. Capsule Hostel @ Boat Quay
50A Boat Quay, Singapore

Reviews

8.4

Very good

Rating 10 - Excellent. 63 out of 158 reviews" "
Rating 8 - Good. 66 out of 158 reviews" "
Rating 6 - Okay. 23 out of 158 reviews" "
Rating 4 - Poor. 2 out of 158 reviews" "
Rating 2 - Terrible. 4 out of 158 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

6.4/10

Amenities

8.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Nurlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my very first time staying in a hostel, had no idea where to expect. Unlike hotels, there weren't any towels automatically provided which I was surprised with. Location is right in the center of all the bars and restaurants , close to metro stations. Overall, a good property if you know how hostels work.
Stayed 3 nights in Nov 2023

10/10 Excellent

Madelyn Maximo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, and very close to everything that i want to explore! Clean place.
Stayed 3 nights in Aug 2023

2/10 Terrible

Daniel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not a capsule hostel. There are beds with blinds. Also, Ac doesn’t get straight to the beds so, we use a Fan. Btw, if you are traveling with time. Abs want to sleep during the day. They turn off the AC from 12 noon to 3pm. And get hot quick. The receptionist wasn’t nice and always was empty. No one cares about been laud at night or morning. And there is no one we could said anything because reception close at 9pm.
Stayed 5 nights in Aug 2023

10/10 Excellent

rudy

Liked: Cleanliness, staff & service, property conditions & facilities
A great place for accommodations! Beds were clean, pull down curtains provided privacy from other guests, airconditioning was nice and cold to provide comfortable sleep in Singapore's tropical climates, and bathrooms were cleaned daily. The common area provided a relaxed atmosphere, refrigerator/microwave, and water dispenser on site. Location is close to iconic attractions in Singpore. Enjoyed my one week stay at this hostel, highly recommended.
Stayed 7 nights in Jul 2023

6/10 Okay

CHIA YEN

Liked: Property conditions & facilities
I don't know that checking in before office hours requires a password to enter the hostel. Because I haven't received any accommodation confirmation letter.
Stayed 3 nights in Jan 2023

8/10 Good

KATHRINE

Liked: Staff & service
-
Stayed 1 night in Jan 2023

6/10 Okay

Cristina

Stayed 2 nights in Aug 2022

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Brilliant location. The best. Breakfast is toast and cereal which you help yourself to. Was adequate and English tea :) Beds seem to be well aired between state which is a first. Do not hesitate book today!!
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Juliana Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a short stay
It was quite good for two nights, but I think the breakfast should be improved, since they have very few items. Overall it was good, very clean and I would recommend to all solo travelers.
Stayed 2 nights in Dec 2018

8/10 Good

VictoryIsYours, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Great capsule to stay and sleep at. The internet service was good. The place has AC almost all the time. In addition, the staff was really helpful in holding my luggage. This is an exceptional place to stay at!
Stayed 2 nights in Oct 2018

6/10 Okay

Jim, Montreal, Canada

Liked: Staff & service, room comfort
Pros: + The hotel is very well located near a MRT station in a pleasant area. + The rates are reasonable + The staff is polite and professional + The bed is comfortable Cons: + The showers and toilets are actually in the same room, which means when you go to the restrooms, the toilet bowl is often wet + It seemed to us there were not enough bathrooms + There is not much space in the common areas
Stayed 3 nights in Sep 2018

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay.
The Beat. Capsules is clean and well presented, the staff are friendly and helpful. The capsule beds are comfortable and self contained. The breakfast is good as is the WiFi. It is in a great location with the whole of Marina Bay Area in easy walking distance. Great for food, entertainment and shopping.
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Does what it says but disappointing in some ways
Pros - Hostel is a good location good price for that location and surrounded by happy hours and cheap restaurants which have a buzz in the evening. It is different to others in that you have your own pod which is nice Cons - being on the top bunk is a pain with the smallest and most uncomfortable metal ladder to climb up and down so pay for a lower bunk - Bathrooms are 4 small rooms with a toilet and shower in each so pretty unhygienic and generally only cleaned once a day In so many ways it could be better but ok for what it is and half the price of a hotel
Stayed 3 nights in Sep 2018

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2018

6/10 Okay

Kristen

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Pavithra

Will go again!
Best accommodation for solo female travellers. Very friendly service and staff.
Stayed 2 nights in Sep 2018

10/10 Excellent

Rhea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Best value for money! Great location and nice staff! :)
Stayed 2 nights in Aug 2018

10/10 Excellent

Romeo, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and convenient hostel
Clean and comfortable bed, good breakfast, nice river view! Friendly staff and good location.
Stayed 3 nights in Jun 2018
Response from Pam on 3 Jul 2018
Thank you so much for your kind words! We hope to host you again in the near future!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
We stayed here for 5 nights. The best thing about the hostel is the central location, Boat Quay is a cheaper area for casual bars and happy hour drinks and it's an easy walk to 3 MRT stations to hop around the city. The reception was really friendly, there's cheap towel hire and soap dispensers in the showers. Laundry is expensive at $12, but there's a dryer too. The bed was comfortable, great quality pillows and two international adapted plug sockets each. Good noise cancelling in the rooms, couldn't hear a thing from the bars downstairs. High speed WiFi everywhere. The issues we did have were more bad luck, my boyfriend's flip flops were stolen in the hallway, there's a no shoe policy for all the rooms so you have to leave them there. We were told no CCTV in the hallway so nothing they could do. We also had an older couple stay opposite our capsule for 3 nights who were very sick, unfortunately they did not practice good hygiene at all (talking coughing all night not covering their mouth, spitting what came up into cups in bed, gargling mouthwash in bed). There's no windows in the rooms so it just felt like this germy air was being circulated around the room. But like I said, bad luck, enjoyed everything else about this hostel and had an amazing time seeing Singapore staying here. Plus they let us store our luggage all day after check out and take a shower before heading off to our flight, so I would recommend this place for sure :)
Stayed 5 nights in Jun 2018

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
I’ve been stayed with other hostel before. So far this is the best hostel I ever stayed at Singapore. Value for money. Walking distance to 3 different mrt. Mcd just right behind the corner. Stunning river view from the dorm’s window. Friendly receptionist. Towel rental available. Quality mattress and pillow blanket. Portable table in the capsule. Maximum locker space is provided for queen size bed .
Stayed 3 nights in Jun 2018

10/10 Excellent

Eileene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Paul

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Unsanitary Cleaning Practice
Overall, it’s one of the better hostels with good value for your money, if you can book it around $30 range, due to its prime location (Boat Quay, Raffles, Clarke Quay, Marina Bay). I gave lower grade on cleanliness because I saw them cleaning tables, that people use for eating foods, with vacuum machine right after cleaning dirty floor! Super disgusting!!! Yuk :(!!!

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Not bad for a hostel. But there was a strange smell that I can’t put my finger on and it gave me a headache.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place for people to stay for short time
It was good, except the toilets and air conditioning
Stayed 3 nights in Feb 2018

10/10 Excellent

Leyla, melbourne

Liked: Cleanliness, staff & service, room comfort
Great place for a great price
Location was good and beds were great and allowed for a lot of privacy. the bathrooms were very small and hard to use but overall still decent. Would stay here again for location and price
Stayed 2 nights in Jan 2018

6/10 Okay

Ann, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic location with 6-8 minutes walk to merlion, 25 minutes walks to marina bay sands and artscience museum. Clean environment but no toiletries provided, luckily I bring my own. their towel was also bit small and low quality but overall I had a good stay there.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable week by Boat Quay
Great location, fantastic view. If you're looking for a quiet stay, this is the place for you. Top cleanliness, comfy bed, clean living areas. Shoes off in all areas. Toilet/shower rooms basic, with wet floors from shower usage, which can be problematic if you're just trying to brush your teeth/use the toilet when the last person had used the shower. However, if you can live with this set up, the hygiene levels are much higher than nearby hostels. (I've experienced dirty floors/linen/smells in close by places). RFID entry, and RFID locker space under the beds at floor level, so no problems with people remembering codes for combination locks if they stayed there previously. People at reception friendly and happy to give tips on local food and activities. Laundry service available - they take your laundry and place the clean and dry clothing on your bed when it's done (no queuing for machines, and a good price). If you are looking to have a lie-in, the daily cleaning stops for noone, do be prepared for an hour or two's disruption late morning, and the aircon is turned off for that period too. However the rest of the perks worked well for me, so all in all, a happy customer. To get 10/10, they could make the shower/toilet facilities more comfortable.
Stayed 6 nights in Oct 2017

8/10 Good

Kaylin

Liked: Cleanliness, staff & service, room comfort
Industrial bathrooms, discount tix
I had a smooth late check-in. I was contacted a day or two prior, via email. They provided instructions on getting into the secure building. Please note: If you check-in late you will not get a towel for showering until the following morning when a staff member is able to complete check-in with your passport. Prepare for that if you want to clean yourself after a long day of travel. The space was fairly quiet after hours; drapes are on every pod. The lockers were spacious enough for my backpack and rolling carry-on luggage, at no additonal charge.The room has a changing area with a mirror and a curtain for dressing privacy. The mattress and comforter were comfortable, but I do think the detergent used to clean the bedding caused me to have an irritable reaction. It was bearable for one night. The dining and lounge area are the same place, not much comfortable seating beyond 10 people. Breakfast was toast with a variety of spreads and juice, milk or coffee. They have an electric kettle to make tea. When washing the dishes after breakfast I found the cleaning space to be extremely small. The area is great for a variety of dining and nightlife, as well as a good 20 minute walk to the Gardens by the Bay and other attractions - which is probably why the cost is high per night. I would not stay here again due to the price and industrial bathrooms. Industrial bathrooms never look clean to me so the space was not comfortable for me to shower and groom. Staff are very helpful.
Stayed 1 night in Aug 2017

10/10 Excellent

Meguru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hostel at great location
I only stayed for 1 night at this hostel but I can say with confidence that I really made a good choice. The staff was really nice and helpful. The room was very clean and the bed was comfortable as well. Located nearby the port, it has easy access to go major sightseeing spots such as Marinas bay sans hotel, Garden by the bay, and China town. There are many bars and restaurants nearby so you won't have trouble finding a place to chill out over some meals and drinks at night. Chatting and socializing with other guests was fun, too. I would definitely recommend this hostel to anyone who is looking for a reasonable but clean and comfortable hostel nearby the major sightseeing spots. I would like to stay at this hostel again when I have a chance to visit Singapore again. Thanks a lot!
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were amazingly friendly and informative. I wish I could have stayed longer to develop close friendship with the staff. They were very respectful and courteous, and they offered genuine care. I love the location as well. Walkable distance to delectable restaurants and major tourist sites. I also liked the nice scenic view from the hotel while enjoying some nice breakfast. The facilities inside the room were very modern and practically convenient. I would definitely recommend this place to others.
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what we wanted near all the attraction
Staff were professional, friendly, helpful and clear on expectations. Yes capsules compact, but realise for the price in the city centre great value. Shame about the common area not comfortable so lost the ability to meet people.
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel, location, and staff
First hostel not sure what to expect. Meet great people and staff was very nice and helpful. Wasn't a fan of the bathrooms and personally prefer AC in sleeping area colder.
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you so much. I'd like to stay in the hotel again!
Stayed 4 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place for a good night's sleep
This hostel has everything you need, and the bonus is that it's quiet despite being in an area that has some nightlife.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Eizany, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
My friend and I had really really good time at this capsule-concept room. We took a queen size bed for our 3D2N stay. Special thanks to the staff as well. You guys were awesome!

8/10 Good

Meina

Liked: Cleanliness, property conditions & facilities, room comfort
Cool experience
Good location, comfortable bed, friendly staff, baths could be improved.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Intrepid4life, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hostel’s location is a big plus being in Boat Quay and an easy 5 minute walk from Raffles Place MRT, and which is an interchange point for the two main (red and green) lines. Check-in was efficient and friendly. Security card access extends to your assigned under bunk storage compartment. My (lower bunk) capsule was clean, well-presented, and the folded up/down table and power outlet are a big plus. Also, the storage underneath the bunk easy accommodated my backpack and other items. Bathrooms were generally kept clean, and a dispenser of skin friendly body wash is available in each bathroom. People kept relatively quiet as per house rules. People tend to keep to themselves, which is fine with me although I had no problems meeting people and exchanging contact details. The first floor lounge area (where you also have breakfast and check-in) is small and basic but functional.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy place
I found this place very cozy with friendly staff, cleaness, a cup of coffee service for breakfast, beautiful view of singapore river from the lounge. If I mention about negative point, you could hear music and sounds from neiborwhoods as Boat Quay is night spot with many bars and restaurants. So this is not recommendable if you're very sensitive.

10/10 Excellent

Amira, New Orleans, La

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool experience
The location was right on the river. Close to shops and restaurants. Quick walk to Chinatown, the National Gallery, Marina Bay. The staff is small but friendly and have good service if you need it. By far the best and cleanest hostel I've been to

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
It was good place but no escalater and the stiars are quite high sp mind that. The room was clean and quiet but it was bit weird that the shower and bathroom are unisex even I paid more for women's only room. And actually the room was just right beside of men's place between a sliding door. Staffs were lovely and kind.

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Devender, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostel close MRT stations as well as S. River
Affordable and Best hostel for visitors having all facilities. Regards

10/10 Excellent

Mishael Vanessa Lee, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, great & great!
I stayed here overnight to attend an event at the Esplanade Theatre & the location is just perfect. Budget & easily accessible. MRT Stations are just nearby & very short walking distance, surrounded by streets with lots of restaurants. The hotel bed is excellent! I had the side entry, all girls dorm & I felt very safe & secluded. Despite being in a dorm, each bed comes with shades & a locker underneath. Only toilets are shared but showers are paired with toilets as well. Rooms and toilets are clean. Security wise everyone has a security card to gain access. Service was great upon check-in and check-out. I'll actually be considering this place again in the future!

8/10 Good

John, MY

Liked: Cleanliness, staff & service
Good location, clean and cheap
Only downside is the noise from people coming in at different hours of the night. Suggestion: instead of a blind, a proper door for the capsule room would be great. Apart from noises at night, I would highly recommend this capsule hotel.

8/10 Good

susanne, switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right where you want to be
The beds were very comfortable, good breakfast overlooking the Singapore river, friendly staff. Baths could be updated

8/10 Good

Alexander, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable capsules, great location
I had a clean, comfortable and airconditioned capsule. Wifi worked well everywhere in the property. Breakfast is very simple but nevertheless a good start in the day. Excellent location right next to the river.