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"By far the most serene and peaceful experience of my life. I can’t overstate how accommodating the staff is. Our room was upgraded and we had a corner suite of 3 large rooms overlooking the mountains and the river. I was astonished how luxurious the rooms and food are. Each night we had an 8 course meal, each morning a huge breakfast. Honestly, it was too much food - that’s the only complaint I have! I felt terrible wasting even a bite of the exquisite, carefully prepared gourmet food. I will be back to recharge and unwind in the hot springs. This was the highlight of our first 2 week vacation in Japan. I can’t get over how heavenly the property is. And it’s immaculately maintained. Such careful attention from the staff. What a gem. I feel so lucky to have experienced this magical place. "

"Wonderful activities for the kids and a fabulous breakfast. We greatly enjoyed our stay!"

"Steps to the house need replacing and not enough lighting on the pathway to the house"

"Pretty good location for the train station "

"Private onsem was amazing "

"Relaxing and great for my two kids! Beautiful views and very clean. Not much to do outside of the hotel because it rained during our stay. Spent most of our time on the top floor playing with my kids. "

"Stayed here on a family holiday in 2 double rooms. Convenient location as we were driving and good value. Very helpful staff. Clean rooms with amenities available as required. Dining options are available nearby; the sushi place directly across the road is excellent! Would be happy to recommend to others who would like a slightly unusual place to stay "

"Awesome onsen facility and hotel meals! "