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"Great property, great mountainside view rooms, great concierge services and great onsen!"

"Quite location with friendly staff, within 10 minutes walking distance of the bus drop off location. Our mountain view room had Tatami Mats, which was a neat experience. "

"Kind staff, comfortable room, and nice onsen!"

"Room was spacious and well appointed with a great view of Mt Fuji. The bathroom was large with an oversized tub. The hotel feels high end even though it’s beside an amusement park. The free bus stops right outside and takes you into town to experience Mt. Fuji, Lake Kawaguchi and many restaurants. We did not eat at the hotel so have no insight into the restaurant."

"Convenient location, clean room, splendid roof top bath "

"The room was large with a beautiful view of the lake. I loved the private onsen and our traditional ryokan and dinner experience. The breakfast buffet was also amazing. The staff were kind and so accommodating. We will definitely return."

"Room was nice, staff was helpful, and plenty of amenities were offered."

"We loved this hotel. The out door hot springs were beautiful, and it had beautiful views of MT Fuji and the nearby lake. "

"The hotel staff who attended to us is kind and speaks good English, this is much appreciated as we encountered challenges when communicating with some locals. There's a mini store offering snacks and souvenirs at the lobby, which was convenient for us to buy something to eat at this quiet area. The room is very spacious with a side view of the Mount Fuji, breakfast is fine, checkout process was smooth. Overall it's a great hotel for staying in this area."