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"This hotel is dated but very clean. The staff is very friendly and helpful. The breakfast and the Onsen were very nice. "

"Kind staff, comfortable room, and nice onsen!"

"Very nice hotel with an Onsen."

"Lovely staff, beautiful view of Fuji-san. A lot of variety for breakfast options."

"Very amazing time we had. The food was delicious, the rooms were beautiful, and the staff was so kind and welcoming. "

"Exceeded all expectations. Firstly time at ryokan and by far it's my favorite part of my Japan trip. The staff were all extremely friendly and professional. Rooms were clean and had all the amenities I needed. The baths were amazing. Highly recommend. "

"The rooms were very clean and large. The Onsen was so amazing and clean. "

"Feels like a real Ryokan, with the Japanese style room and outdoor bath."

"It was croweded because too many people and student entered the public hot spring. "

"Love the people and the service is highly detail driven. The onsen is nice, and the lakeside is just make me want to go again the soonest. "

"Stayed here on a family holiday in 2 double rooms. Convenient location as we were driving and good value. Very helpful staff. Clean rooms with amenities available as required. Dining options are available nearby; the sushi place directly across the road is excellent! Would be happy to recommend to others who would like a slightly unusual place to stay "

"just the view from my room is amazing "

"Hotel is nice, but breakfast could have a few more vegan options. Otherwise, for non vegans the food is excellent. "

"I really liked this hotel, exactly what I needed and very friendly staff. "