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"We had a very relaxing family holiday here. There were hardly any other guests when we stayed, and it was almost like having a private resort.The restaurant staff made us two lovely dinners and breakfasts, the first dinner was an intricate kaiseki spread, and the second was delicious grilled steak. Breakfast had plenty of options for both Japanese and Western style meals. The lounge area provided all the drinks and snacks and cup noodles we wanted, and we had a very nice walk around, and up into...

"Wi-Fiがつながらない"

"広すぎて迷いました。"

"Great service by staff "

"Spacious, bright, well designed room equipped with premium amenities. I stayed with my husband and my 2 years old and we all enjoyed our stay. Especially their activities for kids are amazing . It was memorable trip and will definitely come back "

"Great Service, delicious food, I enjoy the stay very much."

"Friendly and helpful staff. Room was clean and pleasant, and beds were comfortable. Great for a one night stay, slept very well. The free meal provided was delicious too."

"It's very cheep also dinner was fine."

"とても過ごしやすく、朝食付きで良かったですが、男性だけ大きなお風呂があり、女性用の大きなお風呂がなかったので残念です。"

"良かった点 ・食事(野菜)おいしい ・各所清潔 ・子供向け対応多い(喜ぶ) ・スタッフ親切 ・アメニティ品揃え多 ？？？な点 ・客室(トイレ)の音漏れ(遮音壁無い？) ・受付渋滞"

"ゴルフコースが正面に見える部屋で料理も美味しく温泉の泉質も良くゆっくりと過ごす事が出来ました。"

"I think very few gaijin go this far out. Some of the communication was difficult but the staff tried really hard and we enjoyed the stay Hard to navigate getting to and from major stations and it snowed one day at end of March Overall I’m glad we did it for the experience to be immersed in Japanese culture. "

"We've spent Christmas holidays 🎄 eve with my family we've stayed for 2 nights and 3 days, we are so happy to stay in Rakuten Villa, we wish to stay again next vacation. "

"Nice and clean hotel. Great breakfast service. Offers regular shuttle service to nearby company campus. Perfect for business trips. One can relax in the public hot tub too!"