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"Excellent location; friendly and helpful staff"

"An excellent team of staff. Nothing too much trouble and they all seemed to be happy in their work. It really does make a difference. The food in the restaurant was delicious. The hotel could do with a lift but because it is a listed building that’s not possible. Would recommend the hotel and we will visit again."

"Great room. A fridge would be great. There is no lift but staff carried our 2 luggages up 2 levels. "

"dint like paying for parking should be all one price for hotel apart from that great hotel "

"Perfect for its closeness to the Royal Shakespeare Theatre and town centre. Good swimming pool. Excellent breakfast with plenty of choice. Very comfortable hotel and helpful staff."

"We had a lovely night at this hotel when attending one night at the 2000 Trees festival nearby. The girl at front desk was very friendly and helpful. We used the gym, pool, sauna and steam rooms. All were very clean. Our room was soa ious enough for 3 adults. The air con was very welcome in the 30 degree heat outside and the beds were super comfy. We would not hesitate to come back."

"Super friendly and good"

"Old building; would prove difficult for disabled as no lifts. For us no problem apart from Room 227 being a distance away from Reception. Room n bed comfortable; we ate out in town which has a fantastic choice of restaurants n pubs. Good base, central location "

"Excellent service. Helpful staff. Good food. Comfortable bed."